KE

Kevyn Erbe

Service Advisor
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(809 reviews)
72

LO
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LORRAINE O.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
verified customerVerified Customer
Category: Service
Outstanding customer service
Quick & easy in and out just as the service associate tells you. Attention to the customer is outstanding
Recommended
Employees worked with

VJ
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VINCENT J.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
verified customerVerified Customer
Category: Service
Excellent Service
Timely and thorough.
Recommended
Employees worked with

WH
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WAYNE H.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2018
verified customerVerified Customer
Category: Service
Service Review
the service was quick and the staff was very nice to work with...
Recommended
Employees worked with

MR
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MARGARET R.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
verified customerVerified Customer
Category: Service
Emergency appointment
Focused business oriented, worked me in on short notice, completed check and put in a new battery. All went well and I was headed out of town on schedule.
Recommended
Employees worked with

MB
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MICHAEL B.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
verified customerVerified Customer
Category: Service
Friendly hard working people!
Kevyn made it easy for me to trust that my car was in good hands!
Recommended
Employees worked with

JB
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JENNIFER B.
Sagle, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/28/2017
verified customerVerified Customer
Category: Service
First oil change
We pulled in to the garage and there were people ahead of us so we reversed to pul out and noticed a bump/ hitch in our driving. We pulled to the side in the lotto inspect and found a screw stuck in our back passenger tire. We pulled in no alerted the worker to the problem and he dismissed us After the oil change I asked about the tire and if it was repaired. The bult did not penetrate the tire, so was left with us....in our rear door jam and nearly fell to where it could have done more damage. We are happy with Parker so far but this has left us scratching our heads!!!
Recommended
Employees worked with

PT
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PAUL T.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
verified customerVerified Customer
Category: Service
Ser. Department
Service department worked me in and got me right out even though was booked.
Recommended
Employees worked with

LC
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LESLIE C.
Coeur D Alene, ID
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/27/2017
verified customerVerified Customer
Category: Service
Cleanliness and courthouse treatment.
The reception area is always spotless, The service writers always very prompt and polite. Service on my car is always preformed in a timely
Recommended
Employees worked with

DM
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DANIEL M.
Oldtown, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
verified customerVerified Customer
Category: Service
Fast service friendly
Fast friendly service
Recommended
Employees worked with

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Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2017
verified customerVerified Customer
Category: Service
great srvice
The Service guys treat you very well, nice friendly staff
Recommended
Employees worked with

MK
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MIKE K.
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/23/2017
verified customerVerified Customer
Category: Service
Customer service
Good work, in a reasonable amount of time.
Recommended
Employees worked with

JM
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JACOB M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2017
verified customerVerified Customer
Category: Service
Great job. Everything handled quickly and efficiently.
Came in for an oil change, unscheduled and they got me in. Thanks Kevin.
Recommended
Employees worked with

DW
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DEBRA W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2017
verified customerVerified Customer
Category: Service
Service
Outstanding
Recommended
Employees worked with

PF
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PETER F.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2017
verified customerVerified Customer
Category: Service
the people
the service is great & people are very nice and very helpful on any questions I have on my F150
Recommended
Employees worked with

DD
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DAN D.
Hayden, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/09/2017
verified customerVerified Customer
Category: Service
Service dept
Scheduled appt 2.5 weeks in advance. Brought the truck in, took them 6 hours to call me back and tell me they didn't have the parts to fix the issue. Waste of time.
Not Recommended
Employees worked with

TP
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THOMAS P.
Rathdrum, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2017
verified customerVerified Customer
Category: Service
Did fine
Quick appointment and did the job.
Recommended
Employees worked with

LY
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LYNSEY Y.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2017
verified customerVerified Customer
Category: Service
Excellent!
Couldn’t be happier with the service at Parker Ford!
Recommended
Employees worked with

JK
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JAMES K.
Hayden Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2017
verified customerVerified Customer
Category: Service
on time and timely done
satisfied
Recommended
Employees worked with

AB
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ANGELA B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2017
verified customerVerified Customer
Category: Service
Outstanding customer service
Exceeded my expectations above and beyond! Thank you!!
Recommended
Employees worked with

CO
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CLAY O.
Rathdrum, ID
Ford E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2017
verified customerVerified Customer
Category: Service
Very cordial, professional service.
We were very pleased. Service was prompt, friendly and professional.
Recommended
Employees worked with
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