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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(806 reviews)
72

Reviews of Kevyn Erbe

RH
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RICHARD H.
Coeur D'Alene, ID
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2018
verified customer Verified Customer
Category: Service
Exceptional service... Kevin & Rick are the best in the industry!
I brought my vehicle in for a service and was greeted promptly Rick who was very professional...he thanked me for coming into Parker Ford, located my appointment and introduced me to Kevin who I found to be so helpful and professional as well. Kevin escorted me to the NEWLY remodeled waiting area, told me exactly ho long the service would be...this team was PERFECT...I LOVE MY DEALERSHIP!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CC
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CONNIE C.
Spirit Lake, ID
Ford Ranger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2018
verified customer Verified Customer
Category: Service
Great Service
This was the first time I have taken one of 2 Fords I own to Parker Ford for a service. Short of being told the appointment was the day before the day my Ford was brought in, the service was great. I plan to have my second Ford in for an extensive service check up in the near future.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TS
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THOMAS S.
BLANCHARD, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
verified customer Verified Customer
Category: Service
Routine Maintenance
With short notice, the service department was able to get my truck in for routine maintenance.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MJ
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MARC J.
Rathdrum, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
verified customer Verified Customer
Category: Service
Customer Satisfaction
Your company has a young professional in your mist:

Kevyn Erbe - QuickLane Advisor

He is very knowledgeable, has a great attitude, and works well with your customers. If he worked for me, I would increase his responsibility with a promotion sooner than later. He is definitely a keeper. Thanks mwj
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CB
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CLINTON B.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
verified customer Verified Customer
Category: Service
Done right
Your service was Perfect.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TV
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TYLER V.
Post Falls, ID
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
verified customer Verified Customer
Category: Service
Kevyn
Kevyn is so neat :)
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MS
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MARK S.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
verified customer Verified Customer
Category: Service
Friendly people
Nice to see Curly. Quick Prompt Service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LH
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LYLE H.
Blanchard, ID
Dodge Caliber
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
verified customer Verified Customer
Category: Service
Beautifully detailed
From the service, communication between myself and the dealership to the amazing detail job they did on my wife's car, these guys are 5 stars in my book. Sometimes at businesses employees don't get the same treatment but this was not the case here. Keep up the good work!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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Verified Customer
Missoula, MT
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
verified customer Verified Customer
Category: Service
Clean local friendly
Great staff and friendly service
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TW
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TOM W.
Sandpoint, ID
Ford Escape
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2018
verified customer Verified Customer
Category: Service
Confusing billing
They did what we asked no more, no less. The billing was confusing and when we asked for an explanation, it became even worse.
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JS
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JOHN S.
Hayden, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
verified customer Verified Customer
Category: Service
Very timely, thorough and very kind to the customers. Make you feel good about being there.
Waited on me promptly and took me to the waiting room and all the other employees in the area were friendly.
Love my Ford Explorer.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BC
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BRANDY C.
Saint Maries, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
verified customer Verified Customer
Category: Service
Service
It was very easy to get my vehicle in for an oil change & Tyler went over everything with me and answered all of my questions. Also having the shuttle available at an early hour is a great asset for my early work hours.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LI
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LOAYNE I.
Rathdrum, ID
Ford Escape
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2018
verified customer Verified Customer
Category: Service
It's OK
Seems like when we come in anymore it is more like we are a number instead of a customer with needs. Feels like the home town feeling is gone...........
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MM
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MEGAN M.
Post Falls, ID
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
verified customer Verified Customer
Category: Service
Great customer service
Very polite and fast
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CH
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CINDY H.
Hayden, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
verified customer Verified Customer
Category: Service
owner
In and out everyone very friendly felt very comfortable great coffee.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
KH
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KELLI H.
Spokane, WA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
verified customer Verified Customer
Category: Service
Professionalism and Friendliness
Today I found a screw in my tire and Les Schwab in Spokane said the tire was ruined on my new 2017 Ford. I called Tyler at Parker and he said he could get me four tires at $400 less than Les Schwab so I drove out there with my donut tire on and was treated with the utmost kindness and professionalism by everyone not just Tyler! The driver took me where I wanted then picked me up and Tyler got me financed to take care of the bill with no interest!! Definitely made my bad day better! Thank you...
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AH
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ADAM H.
Sandpoint, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
verified customer Verified Customer
Category: Service
Wonderful
Tyler was very nice and super helpful. Thanks for the great service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DS
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DAVID S.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
verified customer Verified Customer
Category: Service
Tyler was great.
This was the best service I have ever received when getting an oil change and tire rotation. In the past as Lake City Ford the services we not good. I have had to mark my tires to ensure they were rotated which more times than not they weren't and they still tried to charge me. I did mark my tires this time also and they were rotated. Also I was told that the service this time would be about an hour and the service was done in less 45 minutes. I am impressed. Thanks
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TD
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TERRENCE D.
Otis Orchards, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
verified customer Verified Customer
Category: Service
Service Writer
My service writer was very professional Job completed promptly Making my wait time very short
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RT
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RICHARD T.
Athol, ID
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
verified customer Verified Customer
Category: Service
Oil change
I was very pleased this time when I got my oil change. My Service Advisor Kevyn Erbe told me it would take about an hour and with in a half hour he had called me to let me know my car was ready. He went through all of my paper work and sent me on my way. Last time when I came in for a oil change and a recall, the service department seem to be in a lot of chaos .
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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