Kevyn Erbe

Anonymous, thank you for the good review! We apologize about the length of time it took to get an appointment - likely the part that was needed for your appointment was back ordered or needed a particular technician who is in high demand. But we're very glad that we were able to take care of you that your recall is taken care of. Thank you for choosing Mike White Ford! We look forward to serving you again in the future for a full 5 star experience!

Linda, thank you for the review. We also thank you for giving us the opportunity to look at your vehicle again. We're looking forward to getting to the bottom of this for you. We'll see you for your upcoming appointment.

Nora, thank you for the fantastic review. We're so glad that we've changed your response to going to the Service department. We understand completely - the unknown in service can be unnerving and we work hard to try and make it as open and comfortable as possible! You are always welcome to stop by for free coffee and hot chocolate, regardless of your service needs! Thank you for choosing Mike White Ford!

Anonymous, thank you for the great review! We're so glad that we were able to accommodate your needs in a timely manner! We'll make sure to pass along your kudos to both Kevyn and the entire Service Department. Thank you for choosing Mike White Ford. We look forward to serving you again in the future!

Steve, thank you for the great review! Kevyn is an amazing team member and we'll make sure to pass along your kind words to both his manager and his team. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Gary, thank you for the great survey! Positivity works wonders and we try our hardest! Thank you for choosing Mike White Ford! We look forward to serving you and your Fusion again!

Anonymous, thank you for the great review. We agree - Kevyn does do a great job! We'll make sure to pass along your kind words. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Michal, thank you for the great review. We're so glad that we were able to get your shifting issues sorted out! Software updates are always preferable to any physical component issues and we're glad that's all it took. Thank you for choosing Mike White Ford! We look forward to serving you and your Escape again in the future!

Erin, thank you for the fantastic review! We agree - it is frustrating when we can't get an issue to duplicate so that we can solve it for you! But we're so glad that we were able to figure out your fob and get you back on the road! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Jacqueline, thank you for the great review. We're sorry to hear about your bluetooth issue, but so glad that we were able to take care of you and also do an oil change. Thank you for the compliment on our service department, we'll make sure to pass your kind words along. Thank you for choosing Mike White Ford. We look forward to serving you and your Escape again in the future.

Anonymous, thank you for the fantastic review! We're very proud of our team and will pass your kind words along to Claudia, Jacob and Kevyn! So glad we could get your door taken care of! Thank you for choosing Mike White Ford! We hope to serve you again in the future!

Judith, thank you so much for the fantastic review! We're so glad that you found our waiting room to be comfortable! We're very proud of it! Thank you for choosing Mike White Ford and we look forward to serving you again in the future!

Jen, thank you so much for the great review! We're so glad the service was amazing and everything was as promised! Thank you for choosing Mike White Ford! We look forward to serving you and your Explorer again in the future!

David, thank you so much for the fantastic review! While we are sorry to hear about the number of issues that you are having with your MKX, we're so glad that Kevyn and the service department have been able to help you out. Thank you for choosing Mike White Ford and we look forward to serving you in the future!

Aaron, thank you for the excellent review. Kevyn is an excellent advisor and we will pass your kind words along to him. We're so glad that we were able to serve you! Thank you for choosing Mike White Ford, we look forward to serving you again in the future!

Anonymous, thank you so much for the fantastic review! We're so glad that you found the experience painless and we hope to have the chance to serve you again in the future!

Scott, thank you so much for the great review. We're so glad to hear about your excellent experience. I will personally tell Kevyn (yes, you were correct about the unique spelling!) and his manager about your kind words. Thank you so much for choosing Mike White Ford and we look forward to serving you in the future!

Gena, thank you so much for the good review. We're so sorry that you had an issue with your Fusion, but we're so glad that we were able to get it taken care of. Making sure that you and all of our customers are taken care of is our #1 priority. Thank you for choosing Mike White Ford, we look forward to serving you again in the future.

Anonymous, thank you so much for the excellent review. It sounds like things didn't go perfectly according to plan, for which I apologize profusely. We're so glad that it sounds like your needs were met in the end and kept well informed. Thank you so much for choosing Mike White Ford. We hope to have the chance to serve you again in the future!