KH

KEVIN J HEERSPINK

Service Advisor
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent customer service - Oil Change
Kevin is probably the best service manager we have ever dealt with.

LS
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Loreena S.
Burlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil change
Thanks.

KP
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Kathryn P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service on 09/27/2021
Very pleased with all service done on our vehicle.

AC
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Alondra C.
Custer, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Awesome experience
The service department at Rairdon’s Hyundai of Bellingham is very simple. Quick servicing, with respect and very knowledgeable employees. Love coming here for my oil changes and service questions.

AH
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Ann H.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
quick and efficient
If you have a minimum word count, the you should reveal it and not keep it secret. The experience was painless.

Verified Customer
Everson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenient
Fast friendly service although would be nice if they have loner car
Recommended

EM
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Edward M.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Kevin, the service advisor is the best, but the facility is terrible and I'm surprised Hyundai allow is. I bought my car from Burlington as I thought they weren't really a dealer of standing with such poor physical facilities.
Recommended

HL
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Hannah L.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best car buying experience
They were amazing in all ways!
Recommended

TA
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Teresa A.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rairdon's The BEST FOR MY HYUNDAI!
It's easy to service your car even after you've purchased it!
They gently remind you of services needed.
Very polite and clean place to wait as well as a bottle of water and to watch the news comfortably!!
Recommended

CP
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Cory P.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very helpful
My son's car broke down, had it towed to the dealership, it was fixed the next day, fast and efficient.
Recommended

JP
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Jesse P.
Sedro Woolley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great team
The team werw friendly and it was done faster then expected
Recommended

JM
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John M.
Lynden, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
verified customerVerified Customer
Category: Service
Kevin is the best!
I'm glad I got an opportunity to rescore my survey. If I had known that my rating reflected poorly on Kevin, I never would have given such a low score. I have to say, though, that my very, very low opinion of your service reservation site and the call center staff has not changed. No customer should ever have to waste a full day trying to book their car into service. It's exceptionally poor customer service!
Recommended

RS
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Renee S.
Bellingham, WA
2020 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and friendly
Although it was only an oil change the personal were friendly, and efficient. The oil change was done, fluid levels topped off the waiting time was minimal. I waited in the lounge because I knew I wouldn't have to wait that long.
Recommended

Verified Customer
Bow, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient
Super friendly and they always make it so easy for me! Love that I’m in and out! Always a great experience.
Recommended

RK
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Ronald K.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1
1
Recommended

JB
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John B.
Nooksack, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The Service Representative. Honest and thoughtful
I trust the services provided and the recommendations of the service representative.
Recommended

Verified Customer
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Perfect Service
Perfect service
Recommended

RM
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Richard M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Kevin in Hyundai service
This guy really knows how to treat his customers
Recommended

MS
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Meva S.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
60,000 mile service
Friendly, courteous, and enjoy their job
Recommended

BE
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Barbara E.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional service
I own a 2016 Genesis and am delighted Rairdon's can service it so I don't have to drive to Everett, WA. The people at Rairdon's are wonderful and friendly, it's easy to make an appointment with them, and they are very good at communicating.
My vehicle is in perfect condition thanks to Rairdon's periodic maintenance which requires nothing out of the ordinary. But I appreciate the fact that they check all major systems each time I bring the car in and it's such a superior brand that so far nothing has gone haywire. This is reassuring. All I can say is that periodic maintenance is made very easy and pleasant by Rairdon's. They are a great outfit.
Recommended
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