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KRISTINA M MIRANDA

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(273 reviews)
87

Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service department
This dealerships service department is amazing. Christina has always been so kind to my family and friends who have had service done. Willing to say best service department in AZ! They have always handled issues with my vehicles in a timely manner and went above and beyond to help. We have now bought several Hyundais simply because we no longer dread dealing with the service end of things as they come up.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/09/2021 01:19 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

LT
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Larry T.
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2021
Service Type: Repair
Category: Service
Satisfied Customer
Rodeo Hyundai has been the dealership of choice for service. When you enter the service drive you are greeted by a pleasant service writer with a smile. They take pride in getting you in and out as quickly as possible.
Recommended
KRISTINA M. from Ken Garff Hyundai Surprise responded on 07/06/2021 07:33 AM

GOOD MORNING THIS IS KRISTINA WITH RODEO HYUNDAI, I LEFT YOU A VOICEMAIL REQUESTING A RESCORE IF POSSIBLE ANYTHING LESS THAN A 5 DTAR IS NOT PASSING SO I DO APPRIATE THE RESCORE THANK YOU AGAIN FOR BEING A LOYAL ROEO HYUNDAI CUSTOMER 

KRISTINA M. from Ken Garff Hyundai Surprise responded on 07/07/2021 06:28 AM

THANK YOU LARRY BUT THERE IS A SEPERATE EMAIL SENT TO YOU THAT WILL BE THE RESCORE SO YOU CAN RATE ME AT THE 5 STARS IT WAS SENT TO YOU YESTERDAY 

Employees worked with

RD
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Roxane D.
Goodyear, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Follow up by service manager
Service manager called me to ensure future services would be excellent
Recommended
KRISTINA M. from Ken Garff Hyundai Surprise responded on 07/03/2021 07:02 AM

GOOD MORNING ROXANNE I SENT YOU OVER AN EMAIL REGARDING YOUR SURVEY 

KRISTINA M. from Ken Garff Hyundai Surprise responded on 07/06/2021 05:19 PM

thats great and i wanted to offer you a free oil change and rotation as well all i ask if you can fill out the rescore at 5 strs that would help us out alot as well please thank you 

Employees worked with

DP
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David P.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rodeo Hyundai is the best!
Kristina and Victor are the best! I only deal with those two. The customer service there and satisfaction is top notch. Thank you again for making me satisfied. I’m a loyal customer for life.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/02/2021 08:16 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.  We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

SD
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Sylvia D.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Exceptions. Personnel
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/01/2021 02:38 PM

Hi Sylvia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
They ran a diagnostic and found out I needed an update. Fixed me up and cleaned my car for free!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/01/2021 08:20 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star  rating.

Employees worked with

DW
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David W.
Wickenburg, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Rodeo Hyundai
Always have great service at Rodeo Hyundai. Very friendly, never a long wait and a very nice dealership.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/30/2021 08:24 AM

Hi David
Thank you so much for completing this survey. We appreciate your taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

CT
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Charles T.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very quick and friendly service
Very quick and friendly service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/30/2021 08:12 AM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

MC
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Mathew C.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service in the service department
I bought a 2013 genesis coupe from a dealership that had screwed me over, my engine was blown, I then brought it to Kristina at rodeo Hyundai and she helped me out tremendously my having all cost of repairs covered under Hyundai’s goodwill service! I really appreciate all of the hard work and dedication from rodeo Hyundai!! I will definitely make sure that all my coworkers that own a Hyundai go to this location for any sort of maintenance! Thank you so much for all of your help! Without you I wouldn’t have the car of my dreams driving!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/29/2021 01:36 PM

Hi Mathew
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunty to earn a 5 star rating.

Employees worked with

DW
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Don W.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Resolving issue
After explaining an issue with Alice Gonzales, she agreed I had a valid point and she immediately found a resolution to the problem.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/25/2021 02:16 PM

Hi Don
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

JR
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James R.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Windshield Replacement
On time and repair done in a timely manner.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/25/2021 08:18 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

DA
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David A.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Excellent
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/24/2021 08:47 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

TD
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Thomas D.
Buckeye, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customerVerified Customer
Category: Service
Immediate call
I was called immediately and she apologized and felt horrible for what happened and did what she could to rectify the situation
Recommended
Employees worked with

CT
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Charles T.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and friendly service
Very fast and friendly service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/21/2021 03:15 PM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

JJ
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John J.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Great people doing an exceptional job servicing my Kona
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/18/2021 02:15 PM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employees worked with

JR
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Jacobs R.
Congress, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
QUICK
Took vehicle in for regular maintenance (oil, tire rotation, fluids etc)... I was in and out in less that 40 minutes and the car was returned with a fresh wash.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/17/2021 12:15 PM

Hi  Jacobs
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

RP
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Richard P.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Couldn't be better.
On time. Repaired. Couldn't be better.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/15/2021 01:15 PM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the oportunity to earn a 5 star rating.

Employees worked with

RD
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Richard D.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overall service, facility, personnel & protocols are outstanding.
In my many automotive years this agency tops my list for reasons mentioned above.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/15/2021 08:57 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

GC
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Gaile C.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Best customer service
Based on our experience of purchasing 3 vehicles from this dealership, we would highly recommend starting there with the decision to buy a car. Steve Schock is our sales person who not only treats us as VIPs while being very personable, but also found us the cars that fit our budget and lifestyle.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/15/2021 08:48 AM

Hi Gaile
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Buckeye, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customerVerified Customer
Category: Service
Very good service department
Very good service department
Recommended
Employees worked with
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