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KRISTINA M MIRANDA

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(273 reviews)
87

Verified Customer
Buckeye, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customerVerified Customer
Category: Service
Very good service department
Very good service department
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/09/2021
Service Type: Repair
Category: Service
No one is perfect
Rodeo Hyundai has a very good service department. Everyone should be allowed to have at least one bad day/encounter.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/09/2021 11:29 AM

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Employees worked with

GF
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Gary F.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service with a smile
In these times of Covid, political turmoil and gun violence, it's nice to find a service department that truly cares for their customers with no sales pressure and a pleasant smile.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/09/2021 09:20 AM

Hi Gary
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

RM
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Rodger M.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
Great experience
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/09/2021 09:15 AM

Hi Rodger
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
El Mirage, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great experience. Everyone is very helpful and friendly
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/09/2021 09:12 AM

Thank you so much for completing this survey.  We appreciate you taking the time to share your experience  with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The Employees
I’ll

The service manager, Victor Vasquez is knowledgeable, efficient, goes the extra mile to make sure things are taken care of properly! His employees do a great job too!!!

Thank you for a job well done and going the extra mile! It’s appreciated very much!!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/08/2021 08:45 AM

Thank you so much for completing this survey. We  appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customerVerified Customer
Category: Service
Rescore
Close to home
Recommended
Employees worked with

Verified Customer
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Love the maintenance and kindness of this dealership
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/04/2021 08:34 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I have always had good service and it's always been on time.
I would highly recommend Rodeo Hyundai to people. The service personnel are always friendly. After my car is serviced it is always washed and vacuumed. Nice touch.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/28/2021 08:26 AM

Thank you so much for completing this survey. We appreciate you taking  the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

WW
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William W.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Ease of service
Dropped it off and service did exactly what I asked for and worked with me to provide a fair price. I always appreciate their courtesy and professionalism. Thank you.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/28/2021 08:20 AM

Hi William
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

SJ
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Stefanie J.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is Amazing
Friendly service and very helpful staff. I highly recommend using Rodeo Hyundai for your auto repairs.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/27/2021 08:17 AM

Hi Stefanie
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Excellent service on our hybrid sonata
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/27/2021 08:08 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

LM
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Lisa M.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
Well done!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/26/2021 08:23 AM

Hi Lisa
Thank you so much for completing this survey. We appreciate you taking the tine to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employees worked with

SS
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Samantha S.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service
Kristina was awesome
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/25/2021 09:20 AM

Hi Samantha
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. we here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you ktistina
Thank you Kristina for always taking care of our car needs with a smile
Kristina is knowledgeable and caring and makes sure any work on your vehicle is done right. Kristina is Rodeo Hyundai's hidden gem!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/18/2021 08:22 AM

Thank you so much for completing this survey. We appreciate you taking  the time to share the experiencve you had with Kristina and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

FT
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Francis T.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
pleasant waiting area and great service writer Kristina Miranda
Kristina reviewed my last visit and saw i didn't have my tires rotated at my last service so she brought it to my attention.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/17/2021 09:17 AM

Hi Frances
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.  We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

JG
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John G.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service
Very friendly
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/13/2021 02:50 PM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

HP
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Hailee P.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Everyone is very friendly and welcoming. Quick service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/13/2021 10:34 AM

Hi Hailee
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Sun City, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, professional staff!
I have been very happy with my purchase and subsequent servicing at this location!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/12/2021 08:25 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We  look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

JW
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James W.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice clean and friendly
My review is excellent!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/12/2021 08:28 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employees worked with

KF
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Kevin F.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First and foremost the product is great!
All of the people that I have encountered at Rodeo Hyundai are very friendly and professional. I’m extremely happy with my purchasing and service experiences there.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/10/2021 08:45 AM

Hi Kevin
Thank you so much for completing this survey. We appreciate you taking the tine to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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