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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / Larry Rosecrants
LR

Larry Rosecrants

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(187 reviews)
88

Reviews of Larry Rosecrants

FL
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Florence L.
Zephyrhills, FL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
First time Hyundai owner
This is my first Hyundai after 30 years of Toyota's. While I can't fault Toyota, I love, love my new Palisade!
PAIGE P. from Hyundai of Wesley Chapel responded on 11/02/2021 05:33 AM

Thank you so much for the 5 Star Review Florence! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JA
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James A.
Zephyrhills, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service experience.
The attitude of the Hyundai representative was excellent. My wife had a first class experience. He even followed up on the service, Much appreciated,.
PAIGE P. from Hyundai of Wesley Chapel responded on 10/28/2021 11:56 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Tampa, FL
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customerVerified Customer
8
Category: Service
Giving this place another chance
Thanks!
Employees worked with
LR
Larry Rosecrants
LH
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Larry H.
Zephyrhills, FL
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
It was very convenient to drop off the car, and we picked it up within minutes of arriving when service was completed.
PAIGE P. from Hyundai of Wesley Chapel responded on 10/26/2021 07:03 AM

Thank you so much for the 5 Star Review Larry! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
ES
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Elton S.
Land O Lakes, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customerVerified Customer
10
Category: Service
Lack of machanics
Understaffed in the shop no appointments available for a month so I droped it off for 8 days.
Employees worked with
LR
Larry Rosecrants
JC
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James C.
Brooksville, FL
2021 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customerVerified Customer
10
Category: Service
Service
Issues addressed
Employees worked with
LR
Larry Rosecrants
JE
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Joseph E.
Zephyrhills, FL
2022 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Car purchase. Everything good . No complaints. Ron was great.
Ron was great. Everything done the same day. We drove away that afternoon. No complaints
PAIGE P. from Hyundai of Wesley Chapel responded on 10/13/2021 08:50 AM

Thank you so much for the 5 Star Review Joseph! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
DS
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Debbie S.
Zephyrhills, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Larry in service was excellent
Larry in service was exceptional but trying to get an appointment is ridiculous and what the service people are putting up with is so wrong
PAIGE P. from Hyundai of Wesley Chapel responded on 10/12/2021 06:23 AM

Thank you so much for the 5 Star Review Debbie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
RK
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Richard K.
Tampa, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
All is good
I live a few miles away and made a listed service call that was listed on sticker and after at dealership was told mileage for service had been changed by Hyundai!
PAIGE P. from Hyundai of Wesley Chapel responded on 10/06/2021 05:47 AM

Thank you so much for the 5 Star Review Richard! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Spring Hill, FL
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customerVerified Customer
10
Category: Service
Service Appointment
Service was a good experience, they cared about you having your car needs met in a timely manner and were as straightforward as possible during the process and went above and beyond.
Employees worked with
LR
Larry Rosecrants
ME
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Maureen E.
Zephyrhills, FL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Scheduled Maintenance
This was my second visit & Larry Rosecrants assisted with both. He knows the car and took time at the pick up to go over some of the features that I was not aware of. It'll definitely give me better use of the vehicle. I feel comfortable that I can call on Larry for any assistance I may need going forward.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/16/2021 07:39 AM

Thank you so much for the 5 Star Review Maureen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JM
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Jackie M.
Tampa, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Customer Service was great
Larry was great to work with. I appreciate his willingness to work with me and explain the parts needed. He called when he said he would, texted when he said he would. I paid the exact amount we agreed upon without any hidden or extra costs. I am very happy with the service he provided.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/11/2021 10:01 AM

Thank you so much for the 5 Star Review Jackie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
PC
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Patricia C.
Zephyrhills, FL
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Larry is a great service rep. You couldn't ask any better
Larry is my service rep. They had to order a part. It was done in a timely manner. so if you want great service go to Hyundai and ask for Larry
PAIGE P. from Hyundai of Wesley Chapel responded on 08/31/2021 06:31 AM

Thank you so much for the 5 Star Review Patricia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Land O Lakes, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Wesley Chapel Service Personnel
The Service Personnel were so very nice when I brought my car in last week. They explained what I needed to have done and had the car back to me the same day. It was a really positive experience.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/25/2021 05:29 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
SH
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Samantha H.
Zephyrhills, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Needed a new front camera sensor for my Santa Fe, and it was taken care of in a timely manner. Larry was my service advisor, and he took good care of me.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/18/2021 05:38 AM

Thank you so much for the 5 Star Review Samantha! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JM
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Jeanne M.
Zephyrhills, FL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Always a positive experience!
My Hyundai Kona is my third lease. I wouldn’t go any where else!
PAIGE P. from Hyundai of Wesley Chapel responded on 08/17/2021 05:48 AM

Thank you so much for the 5 Star Review Jeanne! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CV
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Casper V.
Brooksville, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service, clean, friendly , coffee
Good people , get it done very fast and best maintenance plans ever.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/03/2021 01:44 PM

Thank you so much for the 5 Star Review Casper! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CR
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Curtis R.
San Antonio, FL
2017 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Category: Service
Service follow up from Service Manager
I just wanted to take a minute to recognize the outstanding job John , the service manager, did to address and resolve my concerns. He listened to the issues, apologized and committed recourses to make the situation right. I feel confident he will ensure that my customer service experience going forward is exceptional. I appreciate that. Also, I want to recognize Alex for stepping in and stepping up to help us resolve our problems at the dealership that day. He should be rewarded for his awareness. He saved the day and covered for his associate with a great attitude.
Recommended
Employees worked with
LR
Larry Rosecrants
JP
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Joshua P.
Temple Terrace, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
Good
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/29/2021 05:17 AM

Thank you so much for the 5 Star Review Joshua! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
DS
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Douglas S.
Land O Lakes, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service personnel
Very helpful and provide good information
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/27/2021 06:44 AM

Thank you so much for the 5 Star Review Douglas! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
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