MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

WT
gravatar
Weldon T.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service
Service advisor (Mario) kept me informed as to the length of time to complete the service and any unexpected things that came up during the service.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/26/2016 02:21 PM

Weldon,
Thank you for the awesome feedback!  We greatly appreciate your business and look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


RS
gravatar
Richard S.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/26/2016 09:20 AM

Richard,
Thank you!  We greatly appreciate your feedback and thank you for being our customer.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John
I"ve been in three times now and had a good experience each time.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/25/2016 04:47 PM

John,
Thank you!  We greatly appreciate your business and your feedback.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


SL
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service, great advisor, and Hyundai cars are the best!
We have owned four Hyundai vehicles. This is the second Hyundai we have purchased from San Tan Hyundai and we love it! Not just the car, but Victor who sold us the car, and our service advisor Mario. Just really great people, fantastic service, and of course, we love our Sonata and Sante Fe.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/23/2016 01:18 PM

Sarah,
Thank you!  We appreciate you being us customer and we love helping you when you come in.  Thank you for making our job easy.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
Chandler, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People
Yes
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/20/2016 02:04 PM

Thank you.  We appreciate your business and your feedback!  We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


LS
gravatar
Loralee S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service keeps us coming back
Always do the right thing. Mario is my go to guy. He will make sure all is well.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/20/2016 11:59 AM

Loralee,
Thank you!  We greatly appreciate your business and your feedback.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


RF
gravatar
RUTH/VERNARD F.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Ok
Didn't ask if anything wrong, but otherwise was ok
Not Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/19/2016 03:34 PM

Ruth and Vernard,
Thank you for coming into see us and for your feedback.  We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yay for San Tan Hyundai!
I like going to San Tan Hyundai because Johnny and Mario recognize me and that's a big plus in my book!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/17/2016 01:45 PM

Thank you!  Thank you for being a great customer of ours and for providing your awesome feedback.  Our job is a lot easier with great customers like yourself.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


DJ
gravatar
Dennis J.
Mesa, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service, friendly people at a fair price
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/17/2016 01:14 PM

Dennis,
Thank you for the awesome feedback and for being our customer.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


MG
gravatar
Melody G.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Listened to me and actually went over every point of concern at conclusion of visit.
Excellent
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/16/2016 11:04 AM

Melody,
Thank you!  We greatly appreciate you taking the time to provide your feedback.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


LW
gravatar
Leslie W.
Apache Junction, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and fair service.
I feel that I get excellent care for my car. The staff listens and responds to my concerns.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/14/2016 06:38 AM

Leslie,
Thank you so much for the kind words!  We greatly appreciate your business and your feedback.  If we can ever help you with anything, please let us know.

We look forward to seeing and helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


DN
gravatar
Diana N.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always quick and friendly service
Always greeted by my name. Fresh refreshments. Leave with a clean car
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/13/2016 12:01 PM

Diana,
That is awesome to hear.  Thank you for your continued business and support.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


JF
gravatar
Jose F.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai
Nice friendly people. Easy to get appointment when necessary.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/13/2016 12:01 PM

Jose,
Thank you!  Thank you for coming into see us and for your great feedback.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


WK
gravatar
Wendy K.
Mesa, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My advisor was Mario and he just does an excellent letting you know what is going on an excellent employee
Excellent
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/13/2016 12:00 PM

Wendy,
Thank you!  We can't thank you enough for your kind words and your awesome feedback.  We greatly appreciate you recognizing Mario.

If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service review
Thank you!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/11/2016 09:59 AM

Thank you!  We greatly appreciate your business and your feedback.  We look forward seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


gravatar
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
An excellent dealership
I bought a 2014 Hyundai Sonata new in August 2014. My deal was completed smoothly and fairly. Service has always been excellent and the same Service Rep handles my car each time. I am being treated fairly and professionally. What's not to like?
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 04/30/2016 05:40 PM

Wow, thank you!  We greatly appreciate your business and your awesome feedback.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


LG
gravatar
LLOYD/MARGARET G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Job Mario
Mario Macias always does a good job for us. Gets us in and out Quick. Gets what needs to be done and then washes the car and we are on our way.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 04/29/2016 08:54 AM

Lloyd,
Thank you for the awesome feedback and your business.  We greatly appreciate your recognizing Mario, we feel he does an outstanding job too.

If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!!
Always excellent service!!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 04/09/2016 10:16 AM

Thank you for your business and for sharing your feedback. We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


CB
gravatar
Carol/John B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The personal care I receive in Service from Mario and from Jay Schaffer in sales
I know I will be kept up to date on the work status of my vehicle and I am always asked if I have any other concerns, other than service, that I need to address. San Tan Hyundai want to address any issues if there are any.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 04/09/2016 10:15 AM

Carol and John,
Thank you for being such loyal great customers of ours. We greatly appreciate your feedback and your business. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


FC
gravatar
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
better safe than sorry
went in for oil change and battery was weak so they let us know so we could replace it.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 04/07/2016 02:21 PM

Frank,
Thank you for your business and for taking the time to share your feedback.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.