MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Re: recommendation
We don't make recommendations to anyone. Anyway our initial meeting with the finance person sucked. He was rude to us.
Not Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 01/11/2016 07:12 AM

Thank you for coming in to see us and for your feedback.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Done Right!
Trip was for routine oil change. The dealership provided me with the service in less than 45 minutes and did not try to convince me that my vehicle needed anything other than what i had requested.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 01/07/2016 08:09 AM

Thank you!  Thank you for your awesome feedback and your business.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


RB
gravatar
ROBERT B.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Visit!
Mario was excellent, as usual. All service items were completed as planned, and in a timely manner.
Thanks!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 12/08/2015 09:39 AM

Robert,
Thank you for coming into see us and thank you for your continued business.  We greatly appreciate you taking the time to share your feeback and recognizing Mario too.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


DZ
gravatar
DON Z.
San Tan Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Mario was very knowledgeable about what needed to be done .also told me about the recall on my car .very pleasant to work with.sevice was done in a short time. So in all I was very pleased.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 12/03/2015 09:56 AM

Don,
That is great to hear.  Thank you for your business and for taking the time to share your feedback.  We look forward to helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


LA
gravatar
LAURA A.
Apache Junction, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Survey
Great experience with the service advisor
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 12/01/2015 06:38 AM

Laura,
Thank you!  Thank you for your business and for coming into see us.  We look forward to seeing you again.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


DP
gravatar
DONALD P.
Gold Canyon, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees who care
Service manager who cares about the customer
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 11/18/2015 09:05 AM

Donald,
Wow, thank you.  We try and we appreciate you taking the time to share your feedback.  Thank you for your business too.

If we can ever help you with anything, please let us know.

Thank you,
Dave



Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


RQ
gravatar
RONNIE Q.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
auto butler appointment at San Tan Hyundai
They did a great j, and as always Mario was great to work with! Always explains the paperwork, and is a pleasure to work with. Thanks!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 11/17/2015 07:33 AM

Ronnie,
Thank you!  We appreciate your kind words and feedback and thank you for your business.

We look forward to seeing and helping you again.  If there is ever anything we can help you with, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


MV
gravatar
MARION V.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They really know what customer service is.
I have purchased 3 Hyundai's from them and the product and the service is outstanding. I have raved about them to everyone at work,
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 11/14/2015 03:24 PM

Marion,
Thank you! We can't thank you enough for your kind words, recommendations, and your continued business.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


JJ
gravatar
JUDY J.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is the Best!!!!
I am always taken good care of every time I bring my car in for service. Mario goes over everything with me and gives me the total and it never changes he is always right on!!! he is the best!!!...Judy J.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 11/13/2015 02:51 PM

Judy,
Wow, thank you. We always enjoy helping you and thank you for your business. We think Mario does an awesome job and we appreciate your recognizing him.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


CN
gravatar
CLARA N.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient for me
Nice waiting area. Done when promised.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 11/13/2015 02:49 PM

Clara,
Thank you for your feedback and thank you for your business. If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always great service every time I go!!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 11/11/2015 08:41 AM

Thank you!  We thank you for your continued business and patrionage and for taking the time to share your feedback.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santan Hyundai is very responsive to my requests with scheduling and during my waiting time at the dealership during repairs.
I would definitely recommend Santan Hyundai for purchase and service of their Hyundai vehicles!! Thank you for offering the services that I need!!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 11/11/2015 07:33 AM

Thank you for the awesome feedback!  We can't thank you enough for your continued business and support.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


DS
gravatar
DAVID S.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service!
I am very pleased with the consistently outstanding level of service.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/31/2015 11:54 AM

David,
Thank you! We thank you for your continued patronage and support.

if we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


RU
gravatar
ROBERT U.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Fast service, polite
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/28/2015 09:54 PM

Robert,
Thank you for your business and great feedback. We look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


BK
gravatar
BETH K.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best customer service every time!
I highly recommend visiting San Tan Hyundai for all your car care needs!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/27/2015 09:29 AM

Beth,
Thank you!  We can't than you enough for your continued patronage and support.  We always look forward to seeing you.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


JB
gravatar
JOHN B.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The warm welcome that gives you the feeling they really care. Also the continual updates on your vehicle while waiting
Same as above
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/24/2015 09:28 AM

John,
Thank you! We always enjoy seeing and helping you and we greatly appreciate your business. We look forward to seeing you next time.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


ML
gravatar
MICHAEL L.
Florence, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great serrvice
Love the greeting upon arrival, the donuts and coffee, the popcorn, the free drop off to the local mall, and the concern about getting the work done in a timely manner.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/16/2015 09:23 PM

Michael,
Thank you for your awesome feedback and for your business, we greatly appreciate it. We look forward to seeing and helping you again.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


BS
gravatar
BHAVESH S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service. Most of service technicians are knowledgeable
Dealing with Mario at service department, great service and knowledgeable.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/16/2015 05:59 AM

Bob,
Thank you for your great feedback and thank you for your continued loyal business over the years. If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


JB
gravatar
JAMES B.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast,friendly service at a reasonable price.
See review title.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/14/2015 07:14 AM

James,
Thank you!  We greatly appreciate your awesome feedback and thank you for your continued business.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


GR
gravatar
GLEN R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Stellar Service
I always feel family when I come to San Tan Hyundai. They go out of their way to make me comfortable while my car is being serviced and I always know exactly what is going to be done and why. They are very compentent and I would highly recommend them to any one.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/09/2015 06:47 AM

Glen,
Thank you!  We greatly appreciate your kind words and thank you for your business.  If we can ever help you with anything, please let us know.

We look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.