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SureCritic / Hyundai Dealer / San Tan Hyundai / MARIO MACIAS
MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

Verified Customer
Mesa, AZ
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
My car has been serviced regularly at this location since 2007. Have always been pleased with the efficiency and reliability of the service advisors and mechanics. The clean comfortable waiting area is a bonus, as well as the friendly shuttle drivers.
Recommended
Cara M. from San Tan Hyundai responded on 08/04/2021 08:25 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KM
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Karina M.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly customer service
Very friendly and easy to talk I love that they listen to my explanation before giving me solutions
Recommended
Cara M. from San Tan Hyundai responded on 08/04/2021 08:25 AM

Karina,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DJ
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Deborah J.
Chandler, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
great service
they were great
Recommended
Cara M. from San Tan Hyundai responded on 07/22/2021 12:34 PM

Deborah,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RS
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Roberto S.
Chandler, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great services…
Five stars..
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2021 11:48 AM

Robert,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WW
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William W.
Chandler, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Mario Macias number one in my book!! We laugh and have a good time and the job gets completed!
See above!
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2021 04:15 PM

William,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CB
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Cody B.
Gilbert, AZ
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you!
Thank you San Tan Hyundai for always going above and beyond!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/04/2021 05:56 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a happy 4th of July. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CM
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Cara M.
Mesa, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The best
There is no other place I’d rather go for service and sales. My service advisor Mario is second to none! Keep up the great work and never change!
Recommended
Cara M. from San Tan Hyundai responded on 06/18/2021 12:59 PM

Thank you!

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
YC
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Yolanda C.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service
Mario add crew are always helpful.
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2021 02:10 PM

Yolanda,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AL
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Angie L.
Prescott, AZ
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service.
I have always found the service at San Tan Hyundai excellent.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/15/2021 09:44 AM

Good morning.  Thank you for responding to our survey.  We truy appreciate it and look forward to seeing you next time.  Have a wonderful weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MB
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Michael B.
Mesa, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best Ever
See above part of review
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2021 10:30 AM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MD
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Mary D.
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Usually experience no problems.
If there are problems they are great about turning things around and resolving it to my satisfaction.
Recommended
Cara M. from San Tan Hyundai responded on 04/19/2021 02:51 PM

Mary,
Thank you so much for your review. We appreciate you and your business. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Customer Service
Always pleased on how good they provide their services to their customers.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/17/2021 12:03 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a wonderful weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DA
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Dorothy A.
Chandler, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
2017 Hyundai Tucson recall
Anytime I bring my vehicle to San Tan Hyundai for service of any kind, I am never disappointed. The staff and dealership are always the best!
Recommended
Cara M. from San Tan Hyundai responded on 04/13/2021 11:05 AM

Dorothy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CB
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Cody B.
Gilbert, AZ
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you
Thank you, Mario and team for always going above and beyond! San Tan Hyundai will always have our business!
Recommended
Cara M. from San Tan Hyundai responded on 04/05/2021 02:47 PM

Cody,
Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LM
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Lisa M.
Gilbert, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love this Dealership
Great service every time. Staff is always polite and professional.
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2021 04:03 PM

Lisa,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MS
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Mike S.
Casa Grande, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
I live in Casa Grande, & drive the distance because I think it’s worth it.
Recommended
Cara M. from San Tan Hyundai responded on 03/19/2021 01:42 PM

Mike,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RP
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Russell P.
Chandler, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Always Great Service
Everyone working at Santan Hyundai is top notch. I have never had a bad experience there. Mario in the service area, in particular, has made getting any maintenance action actually enjoyable.
Recommended
Cara M. from San Tan Hyundai responded on 03/18/2021 12:27 PM

Russell,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BD
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Bill D.
Maricopa, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service for a Great price
The staff at San Tan Hyundai have serviced my car for years. I would not go anywhere else. Mario, my service rep, always keeps me updated on the status of my repairs and works with me to get dates scheduled for service. I have peace of mind about my car's performance and safety. San Tan Hyundai is the best for me. I have tried others before coming to San Tan Hyundai so I truly know what I'm talking about.
Recommended
Cara M. from San Tan Hyundai responded on 03/17/2021 04:19 PM

Bill,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JB
gravatar
James B.
Sun Lakes, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service repair
Mario was great , he always gets right on it! & most important gets back to me immediately! I like to be informed, & what options I have!??
Recommended
Cara M. from San Tan Hyundai responded on 03/10/2021 10:25 AM

James,
Thank you for your response. We appreciate you taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WW
gravatar
William W.
Chandler, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Your Customer Service employees! Even if I had a bad experience! Mario “ The Man “ Macias would some how would smooth it over!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/07/2021 05:23 AM

Good morning.  Thank you for responding to our survey.  We never want you to have a bad experience but you are correct we will do our best to turn it around if our process breaksdown.  We look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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