Business Solutions
English Español
SureCritic / Hyundai Dealer / San Tan Hyundai / MARIO MACIAS
MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

JA
gravatar
JAMES A.
Chandler, AZ
2015 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service was completed, car washed, and keys in my hands in one hour( like they said it would be)! Great service!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 09/16/2015 12:17 PM

James,
That is awesome to hear.  Thank you for your feedback and for your business.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LW
gravatar
LESLIE W.
Apache Junction, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Personalized Service
When I have my service work done here, my service writer Mario always goes out of his way to make sure all my concerns are addressed. I don't feel like they are trying to do work on my car that is unnecessary. They make an effort to make you feel like family.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 09/07/2015 03:28 PM

Leslie,
Wow, thank you! We greatly appreciate your kind words and thank you for your continued business! If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SN
gravatar
SHIRLEY N.
San Tan Valley, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
Always courteous
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 09/07/2015 12:36 PM

Shirley,
Thank you for your continued business and support. We greatly appreciate your feedback too. If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SP
gravatar
SVETLANA P.
Gilbert, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the service advisor
I would recommend the particular service advisor - Mario Macias.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 09/06/2015 02:49 PM

Svetlana,
Thank you for your business and your feedback. We feel Mario does an awesome job for us and we appreciate you recognizing him. We look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RT
gravatar
RONALD T.
Mesa, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Have always received great service from this dealership. Have used them for over 5 years. Great service and sales departments
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/26/2015 01:45 PM

Ronald,
Thank you!  We always enjoy seeing you and we can't thank you enough for your continued business.  If there is ever anything we can help you with, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RS
gravatar
REBECCA S.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love San Tan Hyundai
Thank you so much for your exceptional service. I am tickled pink with the service and everyone who works there. Anytime I need help or just have a question they are quick and happy to help. I will definitely continue to come here for service and i recommend San Tan Hyundai to my friends who are thinking about purchasing a new car
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/24/2015 02:01 PM

Rebecca,
Wow, thank you!  We can't thank you enough for your kind words and for your continued business.  We look forward to seeing you again.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LG
gravatar
LLOYD G.
Overgaard, AZ
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Good job guys
San Tan Hyundai took care of what I ask for and some things I didn't ask for. Good job guys. I will be back.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/14/2015 04:51 PM

Lloyd,
Thank you for the awesome feedback and thank you for coming into see us, we greatly appreciate it.  We look forward to sseing and helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AP
gravatar
ANTHONY P.
Chandler, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience. Mario did an awesome job.
Took my new "used"car in for the first time to have an inspection. My service adviser was prompt, thorough and they not only gave me a full list of what the car needed, they found and corrected three recall items. The promised delivery was 2-3 hours, but they got me done and on the road in less that 2. AWESOME!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/14/2015 01:07 PM

Anthony,
Thank you for your business and for taking some of your valuable time to share your feedback.  We look forward to seeing and helping you again. 

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DR
gravatar
DAVID R.
Chandler, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service is excellent and car is always returned cleaner than when taken in.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/12/2015 01:08 PM

David,
Thank you for the kind words and thank you for your continued business.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JB
gravatar
JOHN B.
Chandler, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
treatment and communication with customes Excellent
Fast friendly service where the customer continually receives update status of their vehicle. Fast service, clean, customer friendly waiting room. Donuts and Popcorn a plus
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/11/2015 07:11 PM

John,
Thank you for your awesome feedback! We greatly appreciate your business and look forward to seeing you again.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EW
gravatar
EMILY W.
Gilbert, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
They were able to get my cat in for an oil change without having made an appointment
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/11/2015 08:36 AM

Emily,
Thank you for your business and thank you for sharing your feedback.  We look forward to helping you again.  If there is ever anything we can do to help you, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Casa Grande, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff
Knowledgeable Staff and proper customer service skills
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/06/2015 05:54 PM

Thank you for your business and thank you for taking some of your valuable time to share your feedback.  We look forward to seeing and helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JP
gravatar
JIM P.
Chandler, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you and Thank you.
I can't say enough about my appt last Weds at San Tan Hyundai. They greeted me at my
arrival and took my car to be serviced and
take care of a recall letter I had received. I sat down to enjoy waiting for my car and in a short while they said Mr Parrish your car is ready and to top it off they had washed the car! No where do you get any better service than thatl Thank you all.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/31/2015 09:51 AM

Jim,
Thank you for the kind words and thank you for your business.  We enjoy seeing and helping you and look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RM
gravatar
RICHARD M.
Gilbert, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt, courteous, thorough
Promptly greeted, thorough review of vehicle service status, always recognize me by name and recall service on current and prior Hyundai vehicles, service appointment established based on record of phone number - don't have to provide name, vehicle identity, etc.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/28/2015 09:34 AM

Richard,
Thank you!  We always enjoy seeing you when you come in and we thank you for your business.  We look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DZ
gravatar
DEREK Z.
Gilbert, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Everytime I go to this dealer I always feel comfortable and treated right. They are always friendly and helpful.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/23/2015 12:49 PM

Derek,
Thank you for your continued business and support, we greatly appreciate it!  We always enjoy helping you and look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SD
gravatar
SANDRA D.
Gilbert, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good service, very good people
I always know the what, why, how much and how long for service on my 2014 Santa Fe Sport (wonderful vehicle). Courteous, professional employees throughout.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/16/2015 12:33 PM

Sandra,

Wow, thank you!  We appreciate you sharing your kind words about us.  We thank you for your continued business and look forward to helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
HL
gravatar
H L.
Mesa, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Best
We have been buy from San Tan Hyundai for years(six vehicles so far). They are helpful courteous and thorough in their work. We have been treated great for years.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/16/2015 12:32 PM

Mr. Lawson,
Thank you!  We can't thank you enough for your continued business and support!  We greatly appreciate you for taking some of your valuable time to share your kind words about us as well.


If we can ever help you with anything, please let us know.  We look forward to seeing you again.

Thank you,
Dave


Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TP
gravatar
TOM P.
Gilbert, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Great!!!!
Always a great experience,!!!!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/10/2015 09:18 AM

Tom,
Thank you for your business and for sharing your feedback about us.  We look forward to seeing you again.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LH
gravatar
LILY H.
Chandler, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the staff is very courteous
i like the way the staff treats me with such courtesy and appreciation for my business
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/09/2015 11:25 AM

Lily,

Thank you!  We greatly appreciate you taking the time to share your feedback about us and we thank you for your business.  We appreciate you being a loyal customer of ours and we look forward to seeing you again.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Coolidge, AZ
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change prices too high
i understand you get a car wash with the oil change but car came back filthy and not even vacuumed and windows dirty. find a cheaper place to have oil changed.
Not Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/09/2015 11:24 AM

Jose,
Thank you for your business and thank you for taking the time to share your feedback.  I am sorry to hear you feel our pricing is high and we did not meet your expectations.

We try to be competitive with our oil change pricing, which is $34.98 for our standard oil change.  We do use synthetic blend oil and a factory engineered and designed oil filter standard on our oil change services.  It also comes with a multi point inspection and a complimentary car wash, which is an exterior wash only.

We definitely don't want you to be un happy with your car wash.  If you are in the area any time soon, please swing by and we would be more than happy to re wash your vehicle for you.


If you have any questions or if I can be of any help, please let me know.

Regards,
Dave


Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.