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MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

RH
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ROBERT/ETHEL H.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service rep
Got my vehicle in and out very quicklyj,
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/31/2016 03:51 PM

Robert and Ethel,
Thank you.  We greatly appreciate you taking the time to share your feedback and thank you for your business.  We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JS
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JAMES S.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change on my Santa Fe
I was pleased with the promptness and thoroughness of my service, and the wash job was a nice touch.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/31/2016 03:49 PM

James,
Thank you.  We greatly appreciate you taking the time to share your feedback and thank you for your business.  We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TA
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Tessa A.
Nogales, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly and efficient
the workers at San Tan Hyundai service center in Phoenix were friendly, courteous And efficient! I was out of there in no time ; they did a great job!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/31/2016 03:44 PM

Tessa,
Thank you.  We greatly appreciate you taking the time to share your feedback and thank you for your business.  We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RS
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Richard S.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Solid service as always
Solid service as always
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/30/2016 02:57 PM

Richard,
Thank you!  Thank you for the awesome feedback and being a loyal customer.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RJ
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Robert/Lorelei J.
2014 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
lACK OF SERVICE
A MULTI - MILLION DOLLAR BUSINESS AND THEY CANNOT ACCEPT A $100 DOLLAR BILL TO PAY FOR THE SERVICE WORK THEY COMPLETED. IF THE SERVICE IS UNDER $50 DOLLARS.
Not Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/30/2016 09:53 AM

Robert and Lorelei,
Thank you for your business and for taking the time to share your feedback.  We are happy to hear your service was great and your vehicle service was great.  We are sorry to hear you dissagree with our cash policy.  It is a policy we have in place for several reasons including safety of our employees.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MP
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MARTHA P.
2015 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Where Everyone Cares That You Have a Great Experience
Friendly, helpful, and courteous service makes it a pleasure to do business with San Tan Hyundai. They go the extra mile to make sure every concern you have is completely taken care of while you are there.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/24/2016 02:12 PM

Martha,
Wow, thank you for the awesome feedback and kind words!  We greatly appreciate your business and thank you for being a loyal customer.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AP
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Anthony P.
Chandler, AZ
2010 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Long service time.
The service time of about two hours for an oil and filter change and car wash seemed too long. It would have been easier if I had been advised it would take that long.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/12/2016 12:01 PM

Anthony,
Thank you for taking the time to share your feedback and for your business. We look forward to seeing and helping you again.

May I ask why we only earned a 3 star rating?  Is there something we could do better or different to earn a 5 star rating next time?

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, Friendly Service
Awesome dealership
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/06/2016 06:53 AM

Thank you for your business and for taking the time to share your feedback. If we can ever help you with anything, please let us know. We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KF
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KEITH F.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick Service
Went to the dealership for an oil change, tire rotation, and outstanding service campaign. Very quick and efficient. Took just over an hour for all services to be completed. Great place to service your vehicle.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 03/03/2016 10:15 AM

Keith,
Thank you!  We can't thank you enough for your business and for taking the time to share your feedback.  If we can ever help you with anything again, please let us know.  We look to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JK
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JAMES K.
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The job was finished and every thing taken care of.
If you ask to much next time it will be sent to junk.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 02/25/2016 03:56 PM

James,
Thank you!  We greatly appreciate your business and your feedback. We look forward to seeing and helping you again.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ST
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SHARON/PAUL T.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good professional people.
Excellent
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 02/18/2016 01:21 PM

Sharon and Paul,
Thank you!  We greatly appreciate your business and you taking the time to share your feedback.  We look forward to helping you again.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MM
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MICHAEL M.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Customer Service
Everyone, shuttle driver, service advisor performed flawlessly. They were very courteous and efficient.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 02/18/2016 01:05 PM

Michael,
Wow!  Thank you for the awesome feedback and for your business.  We look forward to helping you again.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GS
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GERALD/CAROL S.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
San Tan Hyundai
The service department is very efficient.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 02/12/2016 04:33 PM

Gerald and Carol,
Wow, thank you for the great review and kind words.  We appreciate your business too.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CD
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CRAIG D.
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
QUICK
MEETS EXPECTATIONS
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 02/10/2016 02:32 PM

Craig,
Thank you for the awesome feedback and your business.  We greatly appreciate you sharing your feedback too.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
I always receive the best customer service every time I take my elantra in for service.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 01/30/2016 02:56 PM

Thank you!  Thank you for your business and feedback.  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RJ
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Robert/Lorelei J.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor Customer Service
35 rings to make an appointment ( Poor Customer Service)
Not Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 01/28/2016 02:26 PM

Robert and Lorelei,
Thank you for your business and your feedback, we greatly appreciate it.  I agree, it should not take that long to answer the phone and we apologize for it.  I hope and think you know that is not our normal for answering the phone to schedule a drop off time.

We look to seeing and helping you again.

Regards,
Dave
 

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AF
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ALAN F.
Gilbert, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service review
quick - did what I expected - cleaned the car !!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 01/22/2016 07:10 AM

Alan,
Thank you!  We greatly appreciate your feedback and your business.  If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CB
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Carol/John B.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always excellent auto service experience at San Tan Hyundai
From the greeting when arriving at the service department to service completion you feel their goal is to make you feel comfortable and confident in their service. Especially appreciate Mario who takes care of me
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 01/20/2016 11:23 AM

Carol and John,
Wow, thank you!  Thank you for your awesome feedback and your continued business.  We always look forward to helping you and we look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service, fast and friendly!
Always fast service. Came in a day earlier than my scheduled appointment, they made room for me and got me out in an hour.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 01/18/2016 09:56 AM

Thank you for your business and for taking the time to share your feedback.  We look foward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RM
gravatar
ROGER/KATHERIN M.
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Very impressed with the service dept. very polite and keeping us informed as to what was going on!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 01/11/2016 07:22 AM

Roger and Katherin,
Thank you for your awesome feedback and your business.  We look forward to seeing and helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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