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SureCritic / Hyundai Dealer / Fletcher Hyundai / MICHAEL A SARIEGO
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MICHAEL A SARIEGO

Fletcher Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

Reviews of MICHAEL A SARIEGO

RD
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Rebecca D.
Granby, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Our car
Our car is taken care of in a Timely matter and We like that !!
ZEBULON R N. from Fletcher Hyundai responded on 10/20/2021 12:22 PM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Asbury, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
My Fletcher experience
Im so happy with our experience with Fletcher from the very beginning of our sales experience through our ownership and dealing with the Service Department.
ZEBULON R N. from Fletcher Hyundai responded on 10/15/2021 06:21 AM

Thank you for choosing Fletcher Hyundai - have a great day!

Employees worked with
MS
MICHAEL A SARIEGO
HE
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Heather E.
Pineville, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
I love hyundia
I would choose hyundia over any brand. Because they treat there customers good.
ZEBULON R N. from Fletcher Hyundai responded on 09/23/2021 12:54 PM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Joplin, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
The staff were friendly and help in breaking down what they serviced and what needed attention. Will be going back to them with my business.
ZEBULON R N. from Fletcher Hyundai responded on 09/11/2021 06:49 AM

Thank you for choosing Flether Hyundai!

Employees worked with
MS
MICHAEL A SARIEGO
MM
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Mable M.
Carthage, MO
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Our first service appointment was very pleasant
We were treated like friends from the moment we arrived. We were debating between the Kia Telluride and the Palisade. The deciding factor was the friendly, helpfulness from the entire staff.
ZEBULON R N. from Fletcher Hyundai responded on 09/08/2021 02:41 PM

Thank you for choosing Fletrcher Hyundai for your purchase and service needs - have a wonderful week!

Employees worked with
MS
MICHAEL A SARIEGO
SA
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Shannon A.
El Dorado Springs, MO
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional service
I haven’t had a problem with anybody everybody goes above and beyond to help.

If you’re in the market for a new car these are the people you will not be sorry.
ZEBULON R N. from Fletcher Hyundai responded on 09/01/2021 02:28 PM

Thank you for trusting us for your service needs - have a great day!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Columbus, KS
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
verified customerVerified Customer
9
Category: Service
Bad experience
I gave a bad review because I had 1 bad experience.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/19/2021
Service Type: Maintenance
3
Category: Service
Not satisfied
Was very unhappy with the last visit was going on vacation and ordered 4 new tires when I got there they only had 2
ZEBULON R N. from Fletcher Hyundai responded on 08/19/2021 11:23 AM

Hello, Our goal is five star service for every customer and it sounds like we did not deliver that for you during your service visit. I would like to reach out to see if I can make it right, and see what I can change to prevent issues in the future. I will reach out shortly;  also, you can reach me anytime at 417-434-1601. Thank you!

ZEBULON R N. from Fletcher Hyundai responded on 09/01/2021 02:26 PM

Thank you again for taksing the time to visit with me today - I appreciate your input and the opportunity to make it right for you - have a great day!!!

ZEBULON R N. from Fletcher Hyundai responded on 09/08/2021 02:43 PM

Thank you for taking the time to visit with me about your experience- We look forward to making your next visit a 5 star one. Call me when you are ready for service at 417-434-1601. Thank you!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Springfield, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Oil changed
Everything went great it was in a timely manner.
ZEBULON R N. from Fletcher Hyundai responded on 08/12/2021 02:41 PM

Thank you for choosing Fletcher Hyundai - have a great day !!!

Employees worked with
MS
MICHAEL A SARIEGO
CC
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Cody C.
Joplin, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great
They did a great job with my entire car.
ZEBULON R N. from Fletcher Hyundai responded on 08/10/2021 02:21 PM

Thank you for letting us take care of your Hyundai - have a great day!!!!

Employees worked with
MS
MICHAEL A SARIEGO
RW
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Rose W.
Webb City, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Provides great service
Always treated as a valued customer every time I get my cars serviced, Michael is great and always kept me updated on ordered parts and getting me in quickly and efficiently!
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 08/09/2021 07:27 AM

Thank you for trusting us for your service needs - have a great week!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Loma Linda, MO
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Senior service
Service department was excellent. Service advisor really helped understand our repairs.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 08/09/2021 07:27 AM

Thank you for choosing Fletcher Hyundai - have a great week!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Neosho, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Definitely appreciate that service department more than I do the actual dealership themselves!
Very understanding and explain every detail
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 07/26/2021 09:05 AM

Thank you for choosing Fletcher Hyundai! Have a great week!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Joplin, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
Great job
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 07/06/2021 04:11 PM

Tank you for choosing Fletcher Hyundai - Have a great day!!

Employees worked with
MS
MICHAEL A SARIEGO
PJ
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Phillip J.
Centerton, AR
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department!!!
I drive one hour instead of 5 mins just to go to this service department versus my local dealer.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 07/06/2021 04:08 PM

Thank you for choosing Fletcher Hyundai service. Have a great day!

Employees worked with
MS
MICHAEL A SARIEGO
GW
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Gary W.
Neosho, MO
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
buying a car
our salesman was a guy name AJ really young guy but was very helpful and smart on his cars that he was selling. very little time spent getting it done
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 06/21/2021 05:51 AM

Thank you for choosing Fletcher Hyundai for your vehicle purchase and service. Have a great day!!

Employees worked with
MS
MICHAEL A SARIEGO
SA
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Shannon A.
El Dorado Springs, MO
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Best experience ever with car dealers
Everybody at Fletcher seems to be there to help and make the experiences easy and smooth as possible.. Great job Michael ,Brandon and Kevin.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 06/01/2021 08:34 PM

Thank you for trusting Fletcher Hyundai for your service needs. Have a great week!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Miami, OK
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality professionals
I have received excellent service every single time I have had my car serviced. They are extremely professional and trustworthy.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 06/01/2021 05:35 AM

Thank you for choosing Fletcher Hyundai. Have a great week!

Employees worked with
MS
MICHAEL A SARIEGO
BL
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Bonnie L.
Joplin, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people are very friendly
Hesitant to recommend a Hyundai to anyone knowing they have problems with the motors in their cars and are having to replace them
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 05/24/2021 10:52 AM

Thank you for choosing Fletcher Hyundai - Have a great day!!

Employees worked with
MS
MICHAEL A SARIEGO
AF
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Adeyeri F.
Joplin, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Great customer service.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/31/2018 06:13 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CS
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Carl S.
Springfield, MO
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service backs up what they say they will do to make it right! Awesome!
I went for my second routine service done on this car. So I asked to make sure all the fluids were topped off. When the service was done and I was heading home I needed to use the washer fluid to clean off the debris off the windshield and the "low washer fluid" light came on. I was surprised to see that especially when I did ask the service to make sure the fluid's were filled. So I called the service person and told him what didn't get done. Michael Anthony immediately said he is sorry that didn't get done and he would make it right. well, He went way beyond what I figured he would do! He not only sent me a card to get another free oil change he refunded my previous oil and tire rotation service! I didn't expect that at all so I think Michael was just awesome and he get's my respect from now on!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/23/2018 08:24 AM

WE AIM TO ACHIEVE EXCELLENCE HERE AT OUR FACILITY. THANK YOU FOR SUCH A GREAT REVIEW. THANK YOU FOR THE OPPORTUNITY TO CORRECT THIS CONCERN.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
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