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SureCritic / Hyundai Dealer / Fletcher Hyundai / MICHAEL A SARIEGO
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MICHAEL A SARIEGO

Fletcher Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

Reviews of MICHAEL A SARIEGO

EN
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Elizabeth N.
Webb City, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service!
Staff are always friendly, helpful and they take the time to explain things. You can tell that customer service is a priority at this dealership!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/06/2018 06:12 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
SW
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Sondra W.
Anderson, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service.
I bought my Tuscon used at another local dealer. I had called Fletcher Hyundai about an air conditioning cooling problem and was informed there was a recall on the temperature sensor. I was able to get an appointment in just two days, which was excellent because it was hot. When I arrived at the dealership, I was greeted immediately by Mike Seriago. The attention I received while there was top notch. He addressed all my concerns with professionalism. I was very impressed with the dealership and had made up my mind before I left that I would definitely return for all future service on my Tuscon. I love my Tuscon and when it's time for a new one, Fletcher will get my business. Thanks, Sondra Wyrick
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/06/2018 06:09 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
RB
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Richard B.
Carl Junction, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service and key replacement
These are the best for customer service and taking care of problems.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/01/2018 08:22 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CD
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Crystal D.
Joplin, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2013 Hyundai Sonata Service
I appreciate not being approached by the sales people while I am in the service area.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/01/2018 08:21 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
MM
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Michael M.
Quapaw, OK
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
It's always a pleasure to have my vehicle serviced at Hyundai. Always timely and friendly service. Overall great customer service.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/01/2018 08:19 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
KJ
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Kathy J.
Joplin, MO
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
Prompt, courteous, excellent service everytime!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/01/2018 08:18 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
GH
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Ginger H.
Independence, KS
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service every time.
I drive an hour and a half for my oil changes and service because they do such a great job.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/28/2018 01:20 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
AD
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Amber D.
Neosho, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Fast and friendly!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/27/2018 08:53 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
TB
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Terry B.
Cassville, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpful
We showed up without an appointment and they took us right in, were quick to let us know of a recall that we were unaware of, got everything done in one visit.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/27/2018 08:49 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Seneca, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, polite people,
There is something wrong with the car. IT IS NOT THE SERVICE PEOPLE!! They try and are very polite. I will bring the car in for everything so it is noted. I and my family have bought numerous vehicles from Fletcher and will probably continue to do so.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/27/2018 08:49 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Carthage, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Took in for a routine oil change. They did a great job, gave me a run down on all the routine maintenance items such as tread on my tires. Friendly, professional...just a great experience. \
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/23/2018 06:30 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
JJ
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John J.
Webb City, MO
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
verified customerVerified Customer
Category: Service
Rescore of review 8-20-18
After my initial review the service manager and staf contacted me immediately with an apology and a course of corrective action. In addition the Dealership compt an oil change and car wash, thank you but not necessary. The guys were great.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2018
Service Type: Repair
Category: Service
Our purchase experience was my very good but we would try them again.
It was a good experience however, I had to pull over and latch the hood after I left the dealership. In addition, there was lubricant on the steering wheel as well as the dash. I was remiss in notifying the service manager.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 10:43 AM

Thank you for your service visit. Service manager listed below will be in contact in regards to your low score response. Thank you for your feedback. 

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

MICHAEL A S. from Fletcher Hyundai responded on 08/22/2018 11:55 AM

I HAVE SPOKEN WITH CUSTOMER AND APPEARS TO HAVE RESOLVED THE CUSTOMERS CONCERN. THANK YOU FOR THE OPPORTUNITY TO BETTER SERVICE YOUR VEHICLE NEEDS. SEE YOU NEXT SERVICE.

TRENT M., Service Manager from Fletcher Hyundai responded on 08/26/2018 02:59 PM

SENDING RE SCORE ANY FURTHER REASON CAN NOT COMPLETE JUST CONTACT SERVICE MANAGER LISTED BELOW. THANK YOU AGAIN FOR YOUR SERVICE VISIT. WE APPRECIATE YOUR BUSINESS.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
KS
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Karen S.
Bentonville, AR
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On the ball
Friendly people. Quick Service
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:17 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
JA
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Jack A.
Webb City, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Professional
Great service !!!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:16 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
TR
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Tiffani R.
Carl Junction, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and courteous service
I had to be at my college at 11am for an appointment so I made my oil change appointment earlier (by a couple of hours) so I could make sure I had the time, since at most places it takes a couple of hours, and I wasn’t sure how long they would take since this was a new car and a new servicing place (first time for me). They took about 30 minutes and had me in and out of there in an AWESOME, quick, and courteous manner. I definitely appreciate their respect for not only me as a customer but to the other customers as well whom I’m sure also have busy days as well.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:16 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
LE
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Larry E.
Lamar, MO
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
recall sevvice
Didn't have switch on hand and had to make two trips of 85 miles each when one should have all that was needed.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:14 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
NR
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Nina R.
Carthage, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Employees are kind and very professional, They treat you with respect.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:13 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
GB
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Guy B.
Carthage, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hatch Repair
Had a good experience
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:10 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
TH
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Tylor H.
Joplin, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service and thourogh
Also super friendly, and they always do a good job explaining things to a person who doesn't know car lingo.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/16/2018 07:27 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Jasper, MO
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
good
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018 08:23 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
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