Business Solutions

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NICOLE M. FULLER

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(29 reviews)
74
Send a Message to NICOLE M.

LC
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Logan C.
Alexandria, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
My Experience
Staff was amazing as usual
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 04/18/2022

Logan, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168

Employees worked with

Verified Customer
Carrollton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Car care
The customer service was great! I kept informed as to the status of my car through out my visit.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 04/13/2022

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with

MR
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Muriel R.
Carrollton, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/09/2022
Service Type: Maintenance
0
Category: Service
Issues Resolved
There was an issue I had after having my car serviced at Huffines Plano; Craig , the service manager reached out to me immediately and resolved the situation. I thank him for that and will continue having my car serviced there. Thanks again Craig Ellis🙏🏼
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 04/11/2022

Thank you for taking my call. We look for to serving you in the future. 

Craig Ellis Service Manager 972-202-2168
Employees worked with

TJ
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Thomas J.
Wylie, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
verified customer Verified Customer
10
Category: Service
Quick, professional and friendly
The service was excellent and performed quickly. Communication was just right - what I needed/wanted to know without being excessive. The service Manager even called with a follow-up explaining the best ways to streamline the appointment process.
Employees worked with

TJ
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Thomas J.
Wylie, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
verified customer Verified Customer
10
Category: Service
Quick, professional and friendly
The service was excellent and performed quickly. Communication was just right - what I needed/wanted to know without being excessive. The service Manager even called with a follow-up explaining the best ways to streamline the appointment process.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2022
Service Type: Repair
9
Category: Service
Quick, professional and friendly
The service was excellent and performed quickly. Communication was just right - what I needed/wanted to know without being excessive. Would have been a 5 star experience if I could have gotten an appointment within a day or two instead of 6 or 7.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/26/2022

Thank you for your feedback. Left a voicemail, please call me back. Thanks Craig

Craig Ellis Service Manager 972-202-2168
Employees worked with

AK
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Arman K.
Carrollton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always exceptional
The team does a great job of informing you not only of cost but necessity since everyone’s budget for maintenance isn’t the same. Also, booking an appointment and the ease of the process is high class.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/14/2022

Arman, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with

Verified Customer
Plano, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent care
Service was handled efficiently and quickly
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/21/2022

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with

Verified Customer
Little Elm, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customer Verified Customer
10
Category: Service
Oil change
Any issues were resolved quickly.
Employees worked with

Verified Customer
Little Elm, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customer Verified Customer
10
Category: Service
Oil change
Any issues were resolved quickly.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2022
Service Type: Maintenance
9
Category: Service
Oil change
Overall good service. Did nit keep in contact on status of vehicle and they did but wash my car
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/11/2022

Thank you for your feedback. 

Craig Ellis Service Manager 972-202-2168
Employees worked with

JL
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Jose L.
Richardson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
great Service
No Issues with the Servicing dealer
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/08/2022

Jose, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with

Verified Customer
Carrollton, TX
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Professional service
Facility is always clean and an orderly line of cars seeking service moves fast. The employees are friendly.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/11/2022

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with

JB
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Judy B.
Murphy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
It is always a pleasure to deal with Huffines of Plano. Everyone is friendly an professional.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/30/2021

Judy, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with

Verified Customer
Frisco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
same great service always
The experience was great as always.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/29/2021

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with

Verified Customer
Wylie, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/28/2021
Service Type: Repair
verified customer Verified Customer
8
Category: Service
was good
nobody is perfect so I don't give highest rating
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/29/2021

I am glad we did everything correctly on your service visit. It is unfourtune that we get an 4 out of 5 stars.  
Craig Ellis Service Manager 972-202-2168

Employees worked with

Verified Customer
Mesquite, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great customer service
The customer service was great and detail to my specific need
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/21/2021

Thank you for your feedback. We look forward to serving you in the future. 

Craig Ellis Service Manager 972-202-2168
Employees worked with

Verified Customer
Richardson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Very good
Very satisfactory
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/20/2021

Thank you for your feedback. We look forward to serving you in the future. 

Craig Ellis Service Manager 972-202-2168
Employees worked with

RB
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Roy B.
Plano, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Vehicle Recall for Software update
Sonata Software Update Recall. Scheduled and was told it would take about 1 1/2 hours. Actually only took 1 hour.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/14/2021

Roy, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168

Employees worked with

MF
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Max F.
Plano, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
No complaints
No complaints
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/13/2021

Max, thank you for your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with

ML
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Melba L.
Richardson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Peeling wheel rims fixed
The film on the wheel rims was coming off while they were still under warranty. Nichole was able to get them replaced in a very timely manner. I am extremely happy with the results.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/02/2021

Melba, thank for servicing with us. We appreciate your business.

Craig Ellis Service Manager 972-202-2168
Employees worked with

Verified Customer
Dallas, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
good service
good service every time that I go
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/29/2021

Thank for servicing with us. We appreciate your business.

Craig Ellis Service Manager 972-202-2168
Employees worked with
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