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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / NATHAN A KLEIN
NK

NATHAN A KLEIN

Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

Reviews of NATHAN A KLEIN

GM
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Gary M.
Bellingham, WA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario's World
I've had great success in dealing with Rairdon's Hyundai service dept. Mario is friendly, and is thorough in his explanation of the servicing process and costs.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/25/2016 07:40 AM

Gary,

  Thanks for the positive feedback. its always a pleasure working with you and hopefully you'll continue to let us provide top notch service for your sonata. i look forward to seeing you at your next service.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
JM
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Jay M.
Ferndale, WA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wtf Hyundai!
Was super pissed off that. I have had every scheduled service and my damn fuel pump goes out 5k miles over warranty how fucking nice 800$ later
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/15/2016 07:27 AM

Mr. Mcbeath,

 Thank you for taking the time to fill out our survey. I apologize for the circumstances in which your visit was necessary. hopefully things work out better in the future.

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
SG
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Sheila G.
Ferndale, WA
2007 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
left my car dirtier than they found it.
When I picked up my car after 5 days and over 400 dollars they didn't wash it, left a drink cup in it and left greasy hand prints on the inside of the drivers door.
Not Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/15/2016 07:24 AM

Sheila,

   It is very unusual for our dealership to provide this level of service and i sincerely apologize for not providing you with a better experience. hopefully you will allow us the oppotunity to make amends and provide you with a better experience. If you have any concerns please contact me or my manager, Steve Lowry at (360)738-8000.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
JB
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Jeffrey B.
Bellingham, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
competent, respectiful staff
car was serviced in a timely manner.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/12/2016 08:25 AM

Mr. Bickerstaff,

 Thank you for taking the time to fill out the survey and for all the positive remarks. we hope to continue to provide top quality customer service to our customers and meet all of there needs. I look forward to seeing you at your next service interval.

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
DW
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Dick W.
Bellingham, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly service manager. Mario
Yes
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/12/2016 08:27 AM

Mr. Williams,

 It was a pleasure meeting you and helping keep your Santa Fe in the best possible running condidtion. We Strive to continuously provide top quality service to you and all of our customers. Please let me know if there is anything i can do for you in the future. i look forward to your next visit.

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
WB
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Wayne B.
Lynden, WA
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely service
Eager to please
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/10/2016 07:31 AM

Mr. Brink,

thank you for the positive feedback! we hope to see you again at your next service interval.

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
MR
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Michelle R.
Bellingham, WA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful place
Easy to work with
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/10/2016 07:33 AM

Ms. Roper,

  Thanks for taking the time to fill out our survey. we always appreciate positive feedback. I look forward to seeing you at your next service interval!

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
Verified Customer
Bellingham, WA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
In and out quickly, no complaints
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/10/2016 07:35 AM

Thanks for taking the time to fill out our servey. we always appreciate positive feedback and look forward to seeing you for your first oil change!

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
Verified Customer
Blaine, WA
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Deoartment reat
Very professional, efficient, and courteous.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/03/2016 08:23 AM

thanks for the positive feedback! We love when our customers take the time to let us know how we are doing. It helps us improve our customer service as we grow as a company. we hope to see you at your next service interval.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
BP
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Bruce P.
Bellingham, WA
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Repairs done right.
...you don't have to take it back a 2nd time to get the repair repaired or discover something "new" that has to be repaired.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 05:43 PM

Bruce,

   Thanks for taking the time to fill out our survey. We appreciate any feedback so that we can continue to improve our service as we grow as a business. we hope to see you back again for your next service.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
FP
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Fred P.
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Well the only person I've dealt with lately is Mario. My wife chatted with a salesman while waiting and said he was quite pleasant. They both deserve a raise in pay and some time off.
It's handy, efficient, personable staff, clean facility. Mediocre coffee (which is always better than none) I didn't have time to test it last time as you were too efficient.

How would you rate us as customers by the way?
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 07/28/2016 09:29 AM

Mr. pfundt,

   thank you so much for the positive feedback and if we had to rate you as a customer we would give you a 10 out of 5 cause your that important to us!

thanks again,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
DP
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David P.
Glacier, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Friendly and efficient
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 07/25/2016 07:32 AM

David,

 Thanks for taking the time to fill out our survey. Positive feedback is alway appreciated.

thanks!

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
PN
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Patrick N.
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Fast and great price
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:26 AM

Patrick,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
LB
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Lynn B.
Bellingham, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bought the car there and it's within walking distance of where I live
good service, nice cars,
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/28/2016 07:45 AM

Lynn,

   Thanks for the positive feedback. We are always here to help so please let us know if we can ever be of any assistance.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
NT
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Nicholl T.
Bellingham, WA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
free wifi.
Helps pass the time.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/28/2016 07:46 AM

Mr Nicholl,

   Thanks for the positive feedback! we look forward to see you at your next service interval.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
SM
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Sheldon M.
Bellingham, WA
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
n/a
n/a
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:31 AM

Sheldon,

   Thanks for the Positive feedback. its always good to see you. we look forward to seeing you at your next service.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
MM
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Marty M.
Bellingham, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Commitment to Quality
I came in for a routine oil change. During the inspection of the vehicle the dealership found a small oil leak due to a defect that occurred when the vehicle was made in the factory. I am grateful that they discovered the problem early instead of later. It will take considerable work to fix the problem but the dealership insists on repairing it properly. I am impressed with Hyundai's commitment to quality maintenance. And it's all covered under the warranty.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:32 AM

Marty,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
LD
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Laurie D.
Bellingham, WA
2012 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Don't schedule online
When I went in for a recall they had no record of my appointment even though I received reminders by email.
Not Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/28/2016 07:42 AM

Laurie,

  Thank you for the feedback. I do apologize for the schedualing issue we had and i am looking into figuring out with the issue is with our online system so that we can make appointment scheduling as easy as possible for you. If there is anything else we can do to make your experience a more pleasurable one please dont hesitate to let us know. We look forwar to seeing you at your next service interval.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
WS
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Walter S.
Ferndale, WA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
very Business like
Second time and am i very impressed.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:33 AM

Walter,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
RA
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Richard A.
Washougal, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Worked for me.
Very helpful.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:33 AM

Richard,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
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