Thank you for the wonderful review and recommendation for Norm Rosen your advisor.
We are so happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.
Michael Southern
Service Manager
Thank you Charles for the wonderful review and recommendation.
We are very happy to be your Genesis dealer and we look forward to being here for you for all the years and miles to come.
Michael Southern
Service Manager
Thank you for the amazing review and recommendation.
We are happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.
Michael Southern
Service Manager
Thank you for the great review.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you for the review Mary.
We have been slow. Well maybe not slow, slow, but more busy busy running behind slow. This visit we did and oil change and rotate which we would normally expect to take about an hour. Also though this visit we did a software update for your Sonata to revise the logic for how the car detects misfires and small evaporative emissions leaks. Because nothing is ever that easy, we cannot actually do both of these things simultaneously and they do both take time.
Still under other circumstances we would have expected and predicted maybe 90 minutes to get your Sonata in, out, washed, and back to you. These times are anything but ordinary and this visit certainly took longer that any of us would have hoped. We've been together quite a while now, this Sonata, the Sonata before it, and we do hope to be together for many more years, miles and Sonata to come.
Please forgive us, as you saw, we're bursting at the seams but we're doing our best and we truly hope things will have settled back down before you next visit.
Michael Southern
Service Manager
Thank you Timothy for the wonderful review.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you David for the wonderful review and recommendation for Norm Rosen your advisor.
We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.
Michael Southern
Service Manager
Thank you for the positive review.
Next time let us know how we can earn that 5th star, we plan to be your dealer for life and whatever we can do to make your visits more pleasant we would certainly want to do for you.
Michael Southern
Service Manager
Thank you for the wonderful review and recommendation.
We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit.
Michael Southern
Service Manager
Thank you for the great review.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you for the great review and recommendation.
We are happy to be your Palisade dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you for the great review and recommendation.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you Charles for the great review and recommendation.
We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit.
Michael Southern
Service Manager
Like family indeed.
Thank you Lorraine, it is always great to see you. It has been our absolute pleasure to be your dealer these many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.
Michael Southern
Service Manager
Stephen, we are so, so sorry that you encountered difficulties scheduling your Tucson
Please know that the campaign released for your car came out two short weeks after your purchase and we truly wish we had the opportunity to complete that important work BEFORE you took delivery of your new car.
We have sold many, many generation 4 Tucsons over the past six years and ALL of them received the same notice you did and frankly we've been quite overwhelmed. Still, whenever you reach out to us, we absolutely must call back and without making any excuses for how that happened, please know that we are very sorry and you should NOT expect that from us going forward.
If you ever have any difficulties in the future, please feel free to contact me directly. We are very thankful to be your dealer and we really do look forward to being here for you for all the years and miles ahead.
Michael Southern
Service Manager
Thank you Timothy for the wonderful review and recommendation for Norm Rosen your advisor.
We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.
Michael Southern
Service Manager
Thank you for the great review.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you Maria for the wonderful review and recommendation.
We are so happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.
Michael Southern
Service Manager