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SureCritic / Hyundai Dealer / Puente Hills Hyundai / ROBERT BINKLEY
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ROBERT BINKLEY

Puente Hills Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
85

Reviews of ROBERT BINKLEY

DM
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Dongsoon M.
Walnut, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
great service
Dealer itself provides great service. It is just the products that I would not recommend to my friends
Not Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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ROBERT BINKLEY
VG
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Virginia G.
Hacienda Heights, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Faustino is great
Faustino deserves a raise his the best
Recommended
Employees worked with
TL
TINO LOZANO
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ROBERT BINKLEY
CC
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Cheyenne C.
Ontario, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast. Friendly.
Fast service. Friendly tech. Knowledgeable about what he is doing.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
KJ
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Kwan J.
Los Alamitos, CA
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Out stanging service
I will recommend
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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ROBERT BINKLEY
LY
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Lora Y.
Whittier, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
My service writer, Javer is always very helpful. He reviews my past service on my car and let's me know what needs to be done. He always gives me options on my service and reviews everything with me.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/07/2019 09:15 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
CA
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Coral A.
Los Angeles, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer
All the service people are very friendly, helpful. They gave me a 4 hrs wait on the service preformed. So I was offered a ride to go somewhere, but I just stood in waiting room.
Recommended
Employees worked with
TL
TINO LOZANO
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ROBERT BINKLEY
WK
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Walt K.
West Covina, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service, friendly employees
Every time I’ve come here, I’ve always had really great attitudes from the employees! I was promised two hours, and got my car back in 1:45 in time for another appointment I had to run to. Thank you for your accountability, Tino!
Recommended
Employees worked with
TL
TINO LOZANO
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ROBERT BINKLEY
PK
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Paul K.
Diamond Bar, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Pleasant, efficient service; although really pricy.
Very nice atmosphere; appreciate the hot dog! Long wait.
Recommended
Employees worked with
TL
TINO LOZANO
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ROBERT BINKLEY
VD
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Veronica D.
San Dimas, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Honest Mechanics
Puente Hills service department is one of the best around! Thank you for being honest and efficient.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
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ROBERT BINKLEY
Verified Customer
Rowland Heights, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
Excellent
Recommended
Employees worked with
JJ
JAYANT JUSSAL
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ROBERT BINKLEY
DR
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Deborah R.
Ontario, CA
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Best of Care
My husband and I always receive the best customer service at Puente Hills Hyundai from the service department to the sales staff. Javier, our service advisor knows us when we come in which adds a personal touch. He makes sure that we're aware of the service is needed and when. Wouldn't go anywhere else!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/17/2019 10:29 AM

Thank you so much for the great review.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
DR
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Daniel R.
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Excellent customer service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/19/2019 11:58 AM

Thank you so much for the great review.

We also appreciate 5 stars

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
Verified Customer
Azusa, CA
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Service Advisor Wendy did a great job of making sure my concerns about my car were addressed properly. Thanks!
Recommended
Employees worked with
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ROBERT BINKLEY
Verified Customer
West Covina, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Wendy was really nice and accommodating.
Recommended
Employees worked with
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ROBERT BINKLEY
SK
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Seorim K.
Los Angeles, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service, friendly, and fulfilled all my needs.
Great service, friendly, and fulfilled all my needs.
Recommended
Employees worked with
TL
TINO LOZANO
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ROBERT BINKLEY
KA
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Kil A.
Diamond Bar, CA
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Pro. Kind and detail0
Happy and satisfy!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/14/2019 12:24 PM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^      

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
avatar
ROBERT BINKLEY
TA
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Thomas A.
Whittier, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall Service
Car returned before promised. Wonderful job.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/22/2019 09:04 AM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
avatar
ROBERT BINKLEY
VB
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Vince B.
West Covina, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast, reliable service.
I have been a Hyundai owner for over 20 years. The dealers have always been kind to me.
I have had service at several different Hyundai service departments. All of them have given me top-notch service and great hospitality. Puente Hills is an outstanding location and their staff is outstanding.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/06/2019 02:42 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
Buena Park, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
2012 Sonata
Quality service and always willing to go the extra mile in resolving issues.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/04/2019 11:24 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
Chino Hills, CA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Time
Finished fast and good price
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/24/2019 09:24 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
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