Business Solutions
SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
avatar

Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

AH
gravatar
Ashley H.
Peoria, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great First Impression
This was my first time to this dealer and the staff were very friendly and accommodating! My service advisor spent time explaining how the oil changes work under warranty, which was very helpful!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/02/2021 08:15 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
CG
gravatar
Constance G.
Scottsdale, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a pleasure, never a hassle!
They people here treat you
Ike the valued customers we are. They are kind, efficient and knowledgeable and try to make everything easy. I appreciate it!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/28/2020 10:05 AM

Thank you for the wonderful review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
CB
gravatar
Claire B.
Phoenix, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2020 Sonata
Great cars - Great staff - Great service - wouldn’t go anywhere else
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/28/2020 10:04 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
KG
gravatar
Kathleen G.
Peoria, AZ
2019 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Awesome service and representatives
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/24/2020 07:35 AM

Thank you for the wonderful review and recommendation - when you're here, you're family.

It has been our pleasure to be your dealer these many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:29 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
VM
gravatar
Vladik M.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Have been taking my 2015 Sonata to Earnhardt NS for the last five years and they've never given me a reason not to return. Great staff and exceptional customer service. Ricardo in service, in particular, is excellent!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:29 PM

Thank you Vladik for your loyalty over the years.

It has been our pleasure to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
TF
gravatar
Timothy F.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt and Courteous
We have purchased and serviced two vehicles from Earnhardt Hyundai and have had top notch, professional service the entire way. They are extremely fast at servicing your vehicle and getting you back on the road.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:28 PM

Thank you for the wonderful review and for purchasing both your Hyundais from us.

We are happy to be your dealer and we look forward being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
AW
gravatar
April W.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service !
Great service !
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/10/2020 10:38 AM

Thank you April for the great review!

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
LF
gravatar
Laura F.
Scottsdale, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo Garcia Rocks
Ricardo is efficient, professional, and goes above and beyond to make you feel like you are the only customer in the building. A quality of an expert.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/10/2020 08:20 AM

Ricardo does rock!

We're glad you know it too.  Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
DF
gravatar
Daniel F.
Phoenix, AZ
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service & Staff
It’s so easy to book an appointment on line and select your Service Advisor. Social distancing is more than sufficient with a comfortable waiting area. My Service Advisor for many yearshas been Ricardo Garcia,. He is A+ and I would consider him the face of quality service at Hyundai. He is ready when you arrive, assists with any concerns and make me feel like a valued customer.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/17/2020 09:18 AM

Thank you Daniel for the wonderful review and recommendation for Ricardo Garica your advisor.

We are happy to be your dealer and we look forward to service you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
NK
gravatar
Nan K.
Cave Creek, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Glad for the free car wash
Thanks to Ricardo Garcia for getting me for service quickly.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2020 08:59 AM

Thank you Nan for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo is great
I love working with Ricardo. He is on top of it as a service advisor. He knows what he’s talking about and when he explains, its very clear what he’s talking about. He doesn’t use a lot of automotive “lingo”.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2020 08:58 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
BC
gravatar
Beth C.
Cave Creek, AZ
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service
I took my Hyundai Accent in for an oil change and as always, Earnhardt Hyundai and particularly Ricardo Garcia, my service advisor, were excellent.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/02/2020 09:26 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
AK
gravatar
Andrew K.
Scottsdale, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Like Family
When buying or coming in for maintenance the people at north Scottsdale’s Hyundai dealership make my wife, dog Nick & I feel just like family.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/29/2020 07:14 AM

Thank you Andrew for the wonderful review and recommendation.

Always great to see you and your family (especially Nick), and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
RM
gravatar
Robert M.
Gilbert, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Attitude
Everyone has the Customer Care Attitude, you are the most important person to Them!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2020 01:18 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Cottonwood, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome!
I love this dealership. Mike and Ricardo are the very best. Ricardo should train all service personnel. It absolutely goes above and beyond. He is in the moment with the guest. He has it all.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2020 11:15 AM

What a wonderful review - thank you.

Ricardo is a shining star for sure and we love having him on our team.  We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2015 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
60K maintenance
Very Friendly and professional
Quality work and on time
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2020 11:18 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to being here for you for the next 60,000 miles and beyond.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
BP
gravatar
Bertha P.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The lifters on the hood needed to be replaced and one light bulb for the back up light.
They performed a great job and it was completed within specified time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/15/2020 10:54 AM

Thank you Bertha for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
AB
gravatar
Arina B.
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Honest - Reliable Service
Our engine went out in our Hyundai and had to tow it to the dealership - Earnhardt Hyundai North Scottsdale - which they replaced under warranty. They completed this ahead of schedule with great communication. They were honest and reliable. Our family really appreciates all they did. Thank you!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/15/2020 11:03 AM

Thank you Arina for the wonderful review and recommendation.

We are so glad we were able to get you fixed up and back on the road swiftly.  We're here for you when you need us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
KT
gravatar
Karen T.
Mesa, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
KarenT
The service and personnel are the best. Ricardo and Ben always go the extra mile to make sure my experience is pleasant.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/13/2020 08:44 AM

Thank you Karen for the great review and recommendations for Ben and Ricardo.

We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Go Broncos!

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.