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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

BV
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Bonnie V.
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful
We moved up to this area from Ahwatukee and couldn't be happier to have found your service center just as friendly as the one we had.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/08/2016 10:55 AM

Thank you for the great review.

We are glad to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MC
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Maja C.
Phoenix, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Recal
Service was good. Could have been but the great customer service made up for it. When I am ready to part with my Elantra I will be trading it for a Hyndai SUV.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2016 09:11 PM

Thank you for the 5-star review.

We are glad to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TP
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Theresa P.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The folks who work there
Pleasant knowledgeable listen to client. Overall best car team ever
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2016 12:58 PM

Thank you Theresa.

We are glad to be your Hyundai dealer.  Thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
your team is courteous, knowledgeable and 110% committed to service excellence
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2016 12:20 PM

Thank you for the great review.

We are glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent
excellent service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2016 10:54 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PD
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PHILLIP D.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service appt
Good experience
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/04/2016 10:35 PM

Thank you Phillip.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RA
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Ryan A.
Phoenix, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The waiting area is very nice. Ricardo was very pleasant to work with. He went over everything with me and also tested the battery because he felt like the car was turning over slow and of course the battery was going bad so we ended up replacing the battery. Thank goodness. I didn't want to be stuck in Arizona's hot summer because of my battery.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2016 11:36 AM

Thank you Ryan.

It is always a pleasure to see you and we are very glad that you come to us for service.  Thank you for choosing us and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

p.s. Thank you for Yelp!ing us too, huge thanks!

Employees worked with
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Ricardo Garcia
WG
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William G.
Scottsdale, AZ
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another Great Experience
This Is My 4th Service For My 2015 Elantra and I Am Always Impressed When I Go There.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/01/2016 10:16 PM

Thank you for the great review.

We are glad to be your Hyundai dealer and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant environment
The wait was pleasant with 2 tiny kids. Could have been excruciating keeping their attention that long, but the wait area is nice, they have a kid's area, and snacks!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2016 03:52 PM

Thank you for the great review.

We are glad to be your Hyundai dealer and we're glad you enjoyed our kid's room.  We look forward to seeing you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KV
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Kenneth V.
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ecc
ef
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2016 03:49 PM

Thank you for the 5-star review.

Ecc ef.  We are glad to be your Hyundai dealer.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DJ
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Douglas J.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always world class service
Great, Fast and Friendly Service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2016 05:28 AM

Thank you Douglas.

We are very glad to be your dealer, thank you for the great review and we'll see you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Location and service
Location is reasonable distance from my home and the excellent service and treatment by the staff
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/28/2016 05:44 PM

Thank you for the great review.

We're glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PC
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Philip C.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Popcorn and waiting area.
Efficient and thorough. New carwash machine does a great job!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/28/2016 12:43 PM

Thank you for the great review.

We promise we appreciate the new carwash machine even more than you do (especially when it is 120' outside).  We have been very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DW
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Don W.
Nixa, MO
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Check engine light servicing.
Worked with Ricardo, he was very good handling our situation and our vehicle was taken care of and I am glad nothing was seriously wrong since we were traveling back to Missouri. Thanks Ricardo!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/28/2016 07:43 AM

Thank you Don.

We are glad Ricardo was able to help sort out your Genesis for you.  In a strange town, check engine light on, and many miles to go can be a anxious situation.  We're glad we were able to get you back on the road and on to Missouri and if you're ever back in town, we'll be happy to help again.

Thank you for the great review.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JE
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Jaafar E.
Scottsdale, AZ
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They have the best customer service that is what make it so great
I'm Jaafar E... I will recommend this place to everyone not just friends I love this place and I love how they take good care of their customers
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/27/2016 04:44 PM

Thank you Jaafar.

What a wonderful review.  Thank you so much for choosing and recommending our service.  We are proud to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JL
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Jean L.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jean libby
THEY DID A GREAT JOB.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/23/2016 09:19 AM

Thank you Jean.

We are very glad to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Fountain Hills, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
probably not the right place to do this - however would like this passed on to the appropriate Dept - we DO NOT want the letters that you send for us to purchase a new car - if and when we will need to do so we will do it on our time and come in to take care of it - it is annoying and a waste of time for you and for us - thanks for passing this on
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/23/2016 08:01 AM

Thank you for the 5-star review of your service.

We will pass along that you prefer to receive no sales literature.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CS
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Cheryl S.
Scottsdale, AZ
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo was amazing
Ricardo really assisted and explained everything to me. He was very professional
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/22/2016 07:37 PM

Thank you Cheryl.

We are glad to be your Hyundai dealer and we are glad to hear your enjoyed working with Ricardo.  We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TB
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Todd B.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient and professional
I appreciate the professionalism!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/22/2016 07:35 PM

Thank you Todd.

We appreciate you as our customer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No comment
No comment
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/20/2016 10:45 PM

Thank you for the positive review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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