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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

Verified Customer
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
never got a call saying my car was done, so assumed and she was done. Only thing I would say I was looking for.
Yes, good deal, and you know you're getting good service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/21/2016 12:17 PM

Thank you for the positive review despite us missing getting in touch when the car was done.

Normally, if you are not waiting we make sure to let you know before your car is all done that the finish line in approaching so you can plan around your pick up.

We appreciate the feedback and we'll work to communicate with you better next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CW
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Carol W.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Earnhardt Hyundai North Scottsdale waiting room
Food, TV, Reading Materials
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2016 09:12 AM

Thank you Carol.

we are glad you enjoyed our lounge and our service and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DM
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Diane M.
Fountain Hills, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer care!
Friendly efficient service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/17/2016 04:47 PM

Thank you Diane.

We are glad you be your Hyundai dealer.  Thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change & tire roATION
Quick service, pleasant waiting room and good coffee
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/17/2016 02:26 PM

Thank you for the great review.

We're glad to be your Hyundai dealer, and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SM
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Sara M.
Phoenix, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience.
Thank you Ricardo and Earnhardt, great experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/14/2016 09:43 PM

Thank you Sara.

When you're here you're family.  We are glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DD
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Donald D.
Scottsdale, AZ
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service advisor
Service Advisor Ricardo Garcia was top notch. He kept us informed on the progress of our repairs since we had to leave it for several days, also since we only have one car he gave us a courtesy car to use. Excellent, plan on getting a new car from you soon.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/11/2016 12:19 PM

Thank you Donald.

We appreciate the great review and special mention for Ricardo who helped out this visit, and we look forward to serving you again, on this car, or your next car...

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MP
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Maureen P.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service new car
Had to bring car in for sun roof
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/11/2016 11:04 AM

Thank you Maureen.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They take great care of their customers and the waiting lounge is very comfortable.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/08/2016 04:09 PM

Thank you very much.

We are glad to be your Hyundai dealer, and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TM
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Terrence M.
Scottsdale, AZ
2011 Hyundai Veracruz
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Need an appt.
You better have an appt. for a weekend date or you will wait forever.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/08/2016 11:57 AM

Thank you again.

Saturdays do tend to be busy and it would be the day we would be least likely to recommend walking in without an appointment.

Still, we will always do our best, but we will give priority to vehicles with an existing appointment. 

I am glad we were able to get your vehicle done on a Saturday without an appointment, but if Saturdays will be the best day for you please call us or let us or schedule online ahead of time so we can better serve you. 

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KM
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KILEY M.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great customer service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/07/2016 10:17 PM

Thank you Kiley.

We are glad to be your Hyundai dealer.  Thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CH
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Christine H.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Covenant location
I think you service Dept is great. Ricardo was very nice, I'm not sure if we were on the same page about things but it all worked out
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/07/2016 01:39 PM

Thank you Christine.

We've been glad to be your Hyundai dealer and we appreciate the 5-star review.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DD
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David D.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good tea
excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/07/2016 11:32 AM

Thank you David.

We're glad you like the tea and our Car Care Express service.  We appreciate the 5-star review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
service
great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/02/2016 09:25 PM

Thank you very much.

We are glad you enjoyed our Car Care Express service and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MC
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Michael C.
Phoenix, AZ
2015 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2016
verified customerVerified Customer
Category: Service
M C
Thank you for your good service
Recommended
Employees worked with
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Ricardo Garcia
LL
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Lanny L.
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Lease return
They handled my return in a fast and courteous manner
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/28/2016 08:18 AM

Thank you Lanny.

We have been glad to be your Equus dealer.  Thank you for the great review and we look forward to serving you again in the future.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JV
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Jankees V.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Yes of course. This is my second car I have purchased from Earnhardt and they always have a great service dept.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/24/2016 01:32 PM

Thank y ou Jankees.

We are very glad to be your dealership for sales and service.  Great review and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
people are so knowledgeable, friendly and easy to work with
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2016 02:02 PM

Thank you for the great review.

We are glad to be your Hyundai dealer and we appreciate all the kind words.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DG
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David G.
Scottsdale, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
First service experience was excellent
Everything worked very well. My service rep, Ricardo Garcia was friendly, efficient and informative. Cost of the 40K service for my Daughter's 2015 Tucson was less than expected. Great first experience.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/14/2022 08:41 AM

Thank you David for the wonderful review and recommendation for Ricardo Garica your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BW
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Bonita W.
Scottsdale, AZ
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
From beginning to end my experience with the dealership was first rate.
Having had other vehicles and dealing with those other service departments I have to say that everyone at Earnhardt North Scottsdale Hyundai/Genesis was friendly, and very professional. They stand apart and above the other dealerships.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/12/2022 09:57 AM

Thank you Bonita (and Gary), what a wonderful review and recommendation.

We are so happy to be your dealer these many years now and we look forward to being here for you for all the years, miles and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SG
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Sameh G.
Phoenix, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Ricardo is the greatest
Amazing service by our advisor Ricardo! Such a great, knowledgeable and friendly! Everything is great when he is in charge
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/26/2022 07:44 AM

Thank you Sameh.

We agree - Ricardo is amazing!  Thank you for the great review and recomendation and we'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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