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SureCritic / Hyundai Dealer / Hyundai of Bismarck / RANDY WAIT
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RANDY WAIT

Hyundai of Bismarck
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(28 reviews)
75

Reviews of RANDY WAIT

PG
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Pat G.
Bismarck, ND
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
So kind and caring. They were very busy that day and the service man Randy, came out to tell me that they were running about 15 minutes behind and apologized for any inconvenience. I appreciated Randy taking the time to tell me. Very thoughtful.
Employees worked with
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RANDY WAIT
Verified Customer
Bismarck, ND
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Team keeps my car like new
I keep my 2013 Hyundai Elantra looking like new - inside and out. Hyundai Service keeps it running like new. It felt like driving off the lot in a new car after my last service visit.
Employees worked with
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RANDY WAIT
DH
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Donald H.
Bismarck, ND
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Brought in vehiclle for routine maintenance
Everyone is very friendly and helpful.
Employees worked with
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RANDY WAIT
HB
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Holly B.
Bismarck, ND
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service and Staff
My vehicle was serviced in a timely manner. All my questions were answered and the staff is very friendly.
JORDAN W. from Hyundai of Bismarck responded on 01/17/2022 06:15 AM

Thank you for the review. We appreciate your business. 

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
JW
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Joshua W.
Boise, ID
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service team.
The service advisor was very quick to check me in upon arrival. Very friendly and knowledgeable about everything I was in there for. I took a shuttle ride the driver was fantastic and funny. The facilities were clean and there were definitely enough snacks for my girls to eat. Thanks BMC !!!
JORDAN W. from Hyundai of Bismarck responded on 12/20/2021 08:47 AM

Thank you for the review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
Verified Customer
Hazen, ND
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
Great service, car went right into the shop on schedule. Post service review had good information with detail. All of my questions were answered.
JORDAN W. from Hyundai of Bismarck responded on 11/22/2021 07:01 AM

Thank you for the review! We appreciate your business and look forward to seeing you on your next visit.

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
WS
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Wayne S.
Bismarck, ND
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service!
Exceptional service! Every person I worked with did above and beyond there duties!
JORDAN W. from Hyundai of Bismarck responded on 11/16/2021 06:59 AM

Thank you for the 5 star review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
Verified Customer
Fort Yates, ND
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service great
Arrived for appointment and vehicle was taken in right away with small waiting period. Service was great !
JORDAN W. from Hyundai of Bismarck responded on 10/05/2021 05:25 AM

Thank you for the 5 star review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
Verified Customer
Bismarck, ND
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Customer service has been excellent
Service team does everything they can to address my concerns and answer my questions. They treat me and the car I bought from them in 2012 as if I bought it yesterday.
JORDAN W. from Hyundai of Bismarck responded on 09/20/2021 10:04 AM

Thank you for the 5 star review! We appreciate your business and look forward to seeing you on your next visit.

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
KS
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Kathy S.
Bismarck, ND
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Great service
JORDAN W. from Hyundai of Bismarck responded on 08/23/2021 08:10 AM

Thank you for the 5 star review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
Verified Customer
Bismarck, ND
2001 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Serve customers as best they can.
Everyone makes that extra effort to listen to our questions and requests, they treat us as valued guests. They care about doing their best job.
JORDAN W. from Hyundai of Bismarck responded on 08/12/2021 02:52 PM

Thank you for the review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
AE
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Ashley E.
Mandan, ND
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent coordination.
Hyundai is great to work with for service, I recommend them for sure!
Recommended
JORDAN W. from Hyundai of Bismarck responded on 07/07/2021 07:54 PM

Thank you Ashley for the 5 star review. I do want to appoligize for how the tire concern was handled. I appriciate your honest feedback and plan on having a meeting with my team to review this issue. If you have any other questions or concerns feel free to reach out to me. Thanks again for being a great customer and we look forward to seeing you on your next service visit.

Jordan Williams
Hyundai Lead Service Advisor
701-258-1944 Ext. 2228
jordanw@bismrckmotorcompany.com

Employees worked with
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RANDY WAIT
SG
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Stacy G.
Bismarck, ND
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Valued
I continue to go to Bismarck motor company because I feel they listen to my concerns and go out of their way to solve your issue. I don't feel like I'm getting railroaded. They answer your question right away and are flexible with time when u have a car issue. They make u feel important and that they do care about you every time.
Recommended
JORDAN W. from Hyundai of Bismarck responded on 06/14/2021 05:29 AM

Thank you for the 5 star review! We value our customers very much and are here to make the service process go as smoothly as possible. We look forward to seeing you on your next visit.

Jordan Williams
Hyundai Service Team Lead
Employees worked with
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RANDY WAIT
GK
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Gloria K.
Bismarck, ND
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and competant.
same as above
Recommended
Tom W. from Hyundai of Bismarck responded on 08/31/2016 08:28 AM

Thank you so very much for the kind comments and great 5-Star Review!

Employees worked with
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RANDY WAIT
RH
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Robert H.
Bismarck, ND
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Santa Fe Sport 3013
Easy access and timely service. Appointment system is very efficient.
Recommended
Tom W. from Hyundai of Bismarck responded on 08/27/2016 07:30 AM

Thank you so very much for the great 5-Star Review! Your business is greatly appreciated!

Employees worked with
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RANDY WAIT
Verified Customer
Bismarck, ND
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Promtness
experience was excellent
Recommended
Tom W. from Hyundai of Bismarck responded on 08/27/2016 07:30 AM

Thank you so very much for the great 5-Star Review! Your business is greatly appreciated!

Employees worked with
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RANDY WAIT
Verified Customer
Bismarck, ND
2005 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied customer
I took my Hyundai in for an oil change and to have a noise checked. My vehicle needed both front and rear brakes replaced. While the vehicle was there, the check engine light went on. The service team was able to fix the problem to my satisfaction. I will definitely take my vehicle to them again.
Recommended
Tom W. from Hyundai of Bismarck responded on 08/27/2016 07:30 AM

Thank you so very much for the great 5-Star Review! Your business is greatly appreciated!

Employees worked with
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RANDY WAIT
LH
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Lucilda H.
Bismarck, ND
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly and great service
very nice ,friendly staff with great service
Recommended
Tom W. from Hyundai of Bismarck responded on 08/27/2016 07:29 AM

Thank you so very much for the great 5-Star Review! Your business is greatly appreciated!

Employees worked with
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RANDY WAIT
MD
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Matt D.
Grassy Butte, ND
2006 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/23/2016
Service Type: Maintenance
Category: Service
They will go above and beyond with service
5 STARS! They have a amazing service department, if you have any problems they will go above and beyond to make it right. Never seen another dealer like them they have my business now and forever
Recommended
Steven D. from Hyundai of Bismarck responded on 08/26/2016 12:12 PM

Thank you for taking the time to visit with us today Matt! We truly appreciate your comments and your taking the time to complete your survey! As we had discussed i will send the survey back to you. Thank you very much!

Tom W. from Hyundai of Bismarck responded on 08/27/2016 07:31 AM

Thank you so very much for the great 5-Star Review! Your business is greatly appreciated!

Employees worked with
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RANDY WAIT
DD
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Dennis D.
Bismarck, ND
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Close to home.
Nice people
Recommended
Tom W. from Hyundai of Bismarck responded on 08/27/2016 07:28 AM

Thank you so very much for the great 5-Star Review! Your business is greatly appreciated!

Employees worked with
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RANDY WAIT
Displaying Review 1 - 20 of 30 in total
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