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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

Verified Customer
Daytona Beach, FL
2006 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff is polite and respectful
Most definitely yes.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/24/2016 02:15 PM

 We thank you for taking the time to share your service experiences and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
ES
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Ellen S.
St. Augustine, FL
2014 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dealer Maintenance
I like the idea of having my car serviced at the dealer but would not recommend this to others. I found the service to be acceptable but not outstanding. My car is low mileage enough that I haven't required repairs so I can only speak to general maintenance.
Not Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/18/2016 06:27 AM

Thank you for the candid feedback, we apologize you did not receive your complimentary car wash. Please see Joe King, our service director on your next visit for a complimentary oil change.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
MP
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MICHAEL P.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People
Great staff and friendly
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/18/2016 06:26 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I have come to expect excellent and friendly service. I haven't been disappointed. Thanks!
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/18/2016 06:25 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
CW
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CRAIG W.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Always great service
Consistent high quality service every time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/17/2016 01:30 PM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We understand there are many places that can service your vehicle and we are privileged to service yours.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
MF
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Matthew F.
Palm Coast, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great place to get your car serviced. I have found my new dealership for all of my Hyundai needs.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/16/2016 06:50 AM

 We thank you for taking the time to share your service experience with us and welcome to the Hyundai of St. Augustine family.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
service & repair of hyundai
knowledge, personality of peronnel
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/28/2016 10:15 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
JF
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JAMES F.
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff way they appear to want to help
See prior answer
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/28/2016 05:22 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
Verified Customer
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent dealership
everyone was professional, knowledgeable and friendly. A very positive experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/20/2016 11:49 AM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
AT
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ALBERTO T.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
compleyely satisfied
Rating 5 star
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/11/2016 02:08 PM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership, friendly. Took us right in. Got there early with no problem.Yes
Yes we would. We moved from South Florida and you are equal to the dealership we left.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/06/2016 02:00 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
TH
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Tammy H.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Top Notch Service
Best service I have ever had at an auto dealer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/06/2016 01:58 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
PR
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PAMELA R.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, quick, and everything is clean.
I am a happy camper!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/06/2016 05:33 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
RM
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RAYMOND M.
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Good job, on time and they did a good wash job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/18/2016 03:42 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
GA
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George A.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
nice customer area and the service was good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2016 10:46 AM

We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
AS
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AMANDIO S.
2014 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
it has been the service
not happy with the last visit
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/08/2016 05:39 AM

 Thank you for taking the time to rate your service visit with us. Our apologies for the amount of time it took to diagnose your wind noise concerns. Noises can be the most difficult to pinpoint and unfortunately can be time consuming. We sincerely appreciate you and value your time.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
CT
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CARL T.
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa fe
Professional and courteous. Car looked great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2016 05:27 AM

We thank you for taking the time to rate your service experience with us.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
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Verified Customer
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Releaved
Routine done by the book. Finding out there was no damage where someone backed into me was an extra, but it was dome with the same expertise.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2016 01:10 PM

We thank you for taking the time to rate your service experience with us and your continued loyalty to Hyundai of St. Augustine. Please let us know how we can earn that 5th star.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
EC
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EDDIE C.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
The sevice was excellent and the waiting area is one of the best...
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/09/2016 05:21 AM

 Thank you for the kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SC
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SUZANNE C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine Service Summary on 4 February 2016
Hyundai of St. Augustine is the only place where my three Sonata's have ever been serviced. They complete all the work in a professional and timely manner. It is the Service Department that keeps me coming back to the Hyundai brand and this particular dealership.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2016 01:21 PM

 Thank you for the kind words and continued loyalty to Hyundai of St Augustine. You will always be 5 stars with us.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
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