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SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
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STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

JP
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Joanne P.
Pottsville, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable Service
I was very impressed w/the services I received last Thursday.. The scheduler was polite and helpful.The driver who picked up and delivered my vehicle was great,all Covid 19 precautions were greatly appreciated!. My detailing looks great.I will definitely use your services I’m the future!.Thanks again!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/15/2020 07:08 AM

Thank you Joanne for the 5 star survey!

I am very glad you have a great visit.
That is what we strive for every time.
We are grateful for you and your business.

Enjoy the rest of your week and be safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
GH
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George H.
New Philadelphia, PA
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The care of the people
I would definitely recommend this dealership to anyone who would ask me.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/15/2020 04:18 AM

Thank you George for the 5 star survey!
Thank you for your recommendation as well.

We are grateful for you and your business with us.
We look forward to your next visit.

Enjoy the rest of your week and be safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
MM
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Melvin M.
Girardville, PA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Melmac
We love the service department. That are always helpful and reliable. Steve ensured all work was done to our satisfaction. At this time we felt very safe being at the service center. Thank you
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/14/2020 04:01 AM

Thank you Melvin for the 5 star survey!

We always love seeing you and Marilyn.
You guys have been long-time faithful friends.

We are truly thankful for you and your business with us.

Enjoy the rest of your week!
Stay safe!

Steve

Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
LS
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Lynette S.
Blandon, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Freedom Hyundai Service Dept.
Awesome Service and Awesome Staff that were present to take care of us , customers that needed service during this pandemic crises!! Shoutout to All in the Service Dept..
L.G.S.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/08/2020 03:53 AM

Thank you Lynette for the 5 star survey and the nice words!

We are grateful for you and the time you spent with us.
We look forward to your next visit. 
Hopefully it will be without the fears of these crazy times.

Enjoy the rest of your week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
RS
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Russell S.
Blandon, PA
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service nice people
Great service nice people
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/07/2020 06:14 AM

Thank you Russell for the great survey!

We are truly thankful for you and the time you spend with us.
We look forward to your next visit.

Enjoy the rest of your week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Orwigsburg, PA
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great Dealership
Excellent Service,,,,Very Friendly,,,,Very Clean Business
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/04/2020 08:27 AM

Thank you for the 5 star survey and the nice comments!

We are glad you had a great experience with us.
We look forward to your next visit.

Have a great weekend!
Be safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
TD
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Toni D.
Annville, PA
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Airbag sensor recall
Service manager was extremely friendly but my airbag light is still on...will be calling on Monday to see how I can get that taken care of. Facility was clean and the staff seemed to be very personable.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/28/2020 04:29 AM

Thank you for taking time to complete our survey!

We apologize that you still have a concern present after leaving us.
We will make every attempt possible to fix your concern. 
We look forward to another chance to earn your patronage.

Enjoy your weekend and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
FM
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Francisco M.
Hegins, PA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service....
It’s always my pleasure to take my Hyundia to get service, because a well job is always done and quickly, at Freedom the staff are always nice and I have much respect for them because there always helpful to me. It’s my second home, I love to see the new vehicles,Freedom is the way to go in buying a new or used vehicle,I’ve bought 3 vehicles from Freedom and the vehicles are great treated me well... Thank you all at Freedom keep up the excellent work, especially doting this time that we all are facing with COVID-19 crisis,we are all together on this and will get over it.... Take good Care all at Freedom!!!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/27/2020 03:57 AM

Thank you Francisco for the 5 star survey and thank you very much for your kind words!

It is always a pleasure to see you.
You have been a great loyal customer.
You are valued greatly.

Stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Pottsville, PA
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!!
My car was making a noise when it went over bumps. It took a while to find the problem but it was fixed. Steve and his crew are great!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/27/2020 03:55 AM

Thank you for the 5 star survey!

We are glad that we were able to find & repair your concern.
That was a tough one!
Anyway, we are grateful for you and your business with us.

Stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JT
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John T.
Breinigsville, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
Very courteous and prompt service
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/26/2020 03:57 AM

Thank you John for the great survey and the nice words!

We are thankful for you and the time you spend with us.
We look forward to your next visit.

Stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JR
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John R.
Blandon, PA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The people
Great cars always friendly and quick service.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/25/2020 11:57 AM

Thank you John for the 5 star survey and kind words!

It is our pleasure to serve.
We are grateful for you and your business with us.

Stay safe!
See ya next time.

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JH
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Joseph H.
Oley, PA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service -Sales and Management
I believe that this is the best dealership that I have ever dealt with. By the way, I am 74 years old.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/19/2020 02:19 PM

Thank you Joseph for the 5 star survey and the nice comment!

We are glad you had a great experience and that is exactly what we strive for.
We are grateful for you and your business.

Enjoy the rest of your week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
AS
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Ashley S.
Shillington, PA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Great customer service! Friendly and very informative
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/17/2020 02:26 PM

Thank you Ashley for the 5 star survey!

Your opinon is vital to us!
We look forward to your next visit.

Stay safe!

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Auburn, PA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very convenient service.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/11/2020 01:57 PM

Thank you Harry for the 5 star survey!

We are truly thankful for you and the business you bring us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JB
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Jennifer B.
Orwigsburg, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Superior Service
FREEDOM HYUNDAI CONSISTENTLY PROVIDES FRIENDLY, PROMPT, AND EFFICIENT SERVICE!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/11/2020 12:22 PM

Thank you Jennifer for the great survey!

You have been a faithful & loyal customer to us.
We are grateful for you and your business.
It is always a pleasure to see you.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JR
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John R.
Blandon, PA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Took Care of the service.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/09/2020 12:21 PM

Thank you John for the great survey!

We are truly thankful for you and the business you bring us.
It is our pleasure to have you and look forward to your next visit.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
RW
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Ronald W.
New Ringgold, PA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer focused dealership
I've been going there for years and will not consider going elsewhere. Service adviser and technicians are aware of my expectations and react in my behalf.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 03/06/2020 04:14 AM

Thank you Ron for the 5 star survey!

You have been a loyal friend & customer for a long time.
We value you and your business with us tremendously.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Fleetwood, PA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service...again
The service dept was extremely helpful and courteous. I'll keep coming back!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 02/27/2020 04:01 AM

Thank you for the 5 star survey and the kind words!

It is our pleasure to serve.
We look forward to your next visit with us.

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
AG
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Antoinette G.
Pottsville, PA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service , great staff
in and out quick service
Recommended
STEPHEN C E. from Kelly Hyundai responded on 02/19/2020 04:12 AM

Thank you Antoinette for the 5 star survey!

We are grateful for you and the time you spent with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JB
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Joseph B.
Cumbola, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Steve your service manager is absolutely a gem. Hyundai should be very proud of his work ethics. Keep up the good work Steve!!
Steve your service manager is absolutely a gem. Hyundai should be very proud of his work ethics. Keep up the good work Steve!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 02/18/2020 04:08 AM

Thank you Joe for the 5 star survey and the kind words!

You have been a long time, faithful customer of ours.
We are truly grateful for you and your business with us.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
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