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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

Reviews of STEVE ENRIQUEZ

KS
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Kristy S.
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service department
Steve is always great!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/07/2021 02:25 PM

Thank you for the great 5 star rating. We appreciate the time taken to fill out the survey. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
San Marcos, CA
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Service
All star in service.
Steve in Service was professional, brought the problem yo my attention to me early and gave me a quick estimate for troubleshooting. As it turns out I went on a few test drives and found a great hybrid. I had such a great connection with Steve that I will bring my car back for return business on my 2022!
Thanks for reaching out, you are one of Hyundai’s shining stars.
I’d also like to commend Richard D. for his professionalism and courtesy. He made me a return customer at Hyundai Temecula.
Recommended
Employees worked with
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STEVE ENRIQUEZ
AJ
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Arnold J.
Valley Center, CA
2019 Hyundai Ioniq Phev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great job
Very good people working at Hyundai.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2021 08:07 AM

Thank you for the review. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
CG
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Cheryl G.
Menifee, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Service
Exceptional service to say the least. I came for service maintenance. The very kind young lady
check me and nice young man at the front desk complete my paperwork. I was planning on waiting my car. The service was finish in impeccable time. I would definitely come here for regular maintenance and just for the great customer service they provide. Thank you!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2021 04:36 PM

Thank you for the great  5 star review. We appreciate you coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
WB
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Wayne B.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
they do what they advertise especioally well
am extremely [leased with every aspect of my dealing with temecula hyundi
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2021 04:34 PM

Thank you for the great  5 star review. We appreciate you coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AP
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Ajay P.
San Marcos, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Above and beyond
Steve in service is awsoem and plus Carlos is also awesome, I drive 30 mile to get my car services, aince Steve moved to taht dealership from Escondido, he is above and beyond, I have received outstanding service more then a Mercedes dealership, where I have bought a 126k car ,and they don't even care at all.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/03/2021 07:30 AM

Thank you for the perfect 5 star review. Hope your day is great. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
EA
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Essam A.
Temecula, CA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Essam Ali
this guy's are Great and super polite. Make it easy in a few minutes..

Thank you so much...
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/01/2021 01:29 PM

Than you for the great 5 star review. Hope you have a fantastic day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Everything is fantastic
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/27/2021 01:11 PM

Thank you for the perfect 5 star review. We appreciate you coming in to service your vehicle with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
NS
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Nestor S.
Fallbrook, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome Team!
Always polite and ready to assist
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/14/2021 02:59 PM

Thank you for the great 5 star review. We appreciate you coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DH
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Doug H.
Temecula, CA
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Doug
The only Dealership to work on my Genesis
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/26/2021 01:37 PM

Thank you for the great 5 star review. We appreciate the perfect 5 stars. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JR
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Jocelyn R.
Pala, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service so far
I had my car towed in to get serviced and I didn’t even have to show up! Hyundai took care of everything and had my car up and running and looking beautiful within a few hours. The service is always quick, easy and friendly.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2021 11:29 AM

Thank you for the great 5 star review. We appreciate you coming in to have your vehicle serviced with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
EJ
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Emily J.
Wildomar, CA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I love Temecula Hyundai!
Thanks Steve for taking care of my vehicle!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/31/2021 09:34 AM

Thank you so very much for the great  5 star review. We appreciate you coming in to have your vehicle serviced with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DV
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Debra V.
Menifee, CA
2016 Hyundai Veloster
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customer Verified Customer
Category: Service
Supreme Customer Service
Steve my Service advisor is very passionate about giving supreme customer service/Satisfaction. I called Steve, explained my service light was on, Steve told me too me my vehicle in right away, there staff corrected my issue with the service light on. Steve explained everything in detail, he even addressed the phone system and inform me they have implemented a better system. Steve brought my vehicle up, it was washed looked brand new!
Thank you for your superb service Steve and Staff. I will defiantly be back!
Recommended
Employees worked with
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STEVE ENRIQUEZ
AE
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Anthony E.
Escondido, CA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Once again great service!
Great service again, the whole place was clean and practicing social distancing.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/25/2021 02:49 PM

Thank you for taking the time to fill out the survey. We very much appreciate you coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
TC
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Tamara C.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome!
I recently purchased a used Tucson Limited and am very happy with it so far. Noah, in the Sales Department, was very patient and friendly. He didn’t rush me and took his time showing me things and answering all my questions. The people in the Service Department were very friendly and helpful as well.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/09/2021 03:11 PM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Menifee, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you
Thank you
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/08/2021 08:56 AM

Thank you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MP
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Michael P.
Murrieta, CA
2001 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Visit
Had minor service performed and happy with the work performed, and the service personnel who assisted me. Our rep was Steve Enriquez who was especially helpful and provided answers to all of my questions.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/08/2021 08:56 AM

Thank you so very much for the great 5 star review. We very much appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DV
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Debra V.
Menifee, CA
2016 Hyundai Veloster
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customer Verified Customer
Category: Service
Supreme Customer Service
Steve my Service advisor is very passionate about giving supreme customer service/Satisfaction. I called Steve, explained my service light was on, Steve told me too me my vehicle in right away, there staff corrected my issue with the service light on. Steve explained everything in detail, he even addressed the phone system and inform me they have implemented a better system. Steve brought my vehicle up, it was washed looked brand new!
Thank you for your superb service Steve and Staff. I will defiantly be back!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2021
Service Type: Repair
Category: Service
Thank you very much for. getting back to me Steve. I do see how busy you are.
I respect you as a Service writer, I watched how much you and how hard you worked. I was amazed
You did inform me and you did go out of your way to get me a car. You will go far. The dealership should recognize how hard you work
I was disappointed the condition of my vechice I feel the vechice should of been cleaner inside
It is hard to get through the service department..
I do thank you for everything you have done. I waited for a reply back .I know it was not your fault. Who ever changed the oill should of automatic reset the system. Thank you
Recommended
STEVE J E. from Temecula Hyundai responded on 03/06/2021 05:58 PM

Thank you for taking the time to bring this to our attention we were able to track down the voicemail to a generic voicemail box in the sales dept which we have now deactivated so this will not happen again. we do appologize for the incovience this has caused and we want to make sure you are provided with excellent service and responsiveness. I tired reach out several times and left several message whenever you are available please give me a call or text so I can disscuss a way to make things right and give you the 5 star service evey temecula hyundai customer deserves. 
Thank you for your time and look forward to speaking with you.

Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
verified customer Verified Customer
Category: Service
Great service
Timely, professional, and friendly service. Would recommend to others for efficient repairs and maintenance.
Recommended
Employees worked with
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STEVE ENRIQUEZ
ML
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Michael L.
Temecula, CA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
customer service
excellent customer service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/19/2021 02:01 PM

Thank you for the great 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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