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SureCritic / Hyundai Dealer / Puente Hills Hyundai / SEAN KIM
SK

SEAN KIM

Service Director
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(366 reviews)
100

Reviews of SEAN KIM

MH
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Michael H.
Los Angeles, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Timely service. Representatives are professional and friendly.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 12/06/2017 07:48 AM

Hi Michael,
Thank you for 5 star survey with nice words to our representatives.
Happy Holiday!

Employees worked with
SK
SEAN KIM
Service Director
Verified Customer
Hacienda Heights, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Sean Kim is our service advisor. He's professional, knowlegeable, and takes time to explain service needs. Always nice to work with him. Pleased with service.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 12/04/2017 04:01 PM

Hi Kenton,
Thank you for 5 star survey.
We are looking forward to seeing you again.
Happy Holiday!

Employees worked with
SK
SEAN KIM
Service Director
BS
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Barry S.
Hacienda Heights, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast friendly service
i was greeted fast ,service was fast ,everybody was friendly!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 12/04/2017 01:51 PM

Hi Barry,
Thank you for your kind words to our servcie staff.
Also, 5 star review to us.
Happy Holiday!

Employees worked with
SK
SEAN KIM
Service Director
Verified Customer
Rosemead, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient from the start. Comfortable waiting room. Good treatment.
I have never been to such a nice repair shop before. Later in the day, I told several friends how impressed I was. I wish I had gone there years ago. I'm definitely coming back.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 12/04/2017 03:04 PM

Hi,
Thank you for your nice words about our service facility and being loyal customer again.
Happy Holiday!

Employees worked with
SK
SEAN KIM
Service Director
EL
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Eugeni L.
Valencia, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Time, Quality, Price were excellent!!!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 12/04/2017 03:07 PM

Hi Eugine,
Thank you for 5 star survey.
We are happy to hear that we privided excellent service to you.
Happy Holiday!

Employees worked with
SK
SEAN KIM
Service Director
EL
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Eun L.
Newport Coast, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/22/2017 08:41 AM

Hi Eun,
Thank you for 5 star survey with kind words to our service department.

Employees worked with
SK
SEAN KIM
Service Director
SV
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Shrikant V.
Walnut, CA
2010 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Needs improvement
My car lost some of its existing features
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/20/2017 08:05 AM

Hi Shrikant,
Thank you very much for sharing your experiance with us here at Pente Hills Hyundai, We will always strive to give you a 5- star rating service. Please feel free to contact me via phone or email chanp@phhyundai.com for any additional feedbacks and or concerns. Thank you again.

Employees worked with
SK
SEAN KIM
Service Director
VM
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Virginia M.
Victorville, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Very quick and excellent customer service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/08/2017 01:27 PM

Hi Virginia,
Thank you for 5 star survey with nice comment.
We are happy to hear from customer received quick and exciient service from us.

Employees worked with
SK
SEAN KIM
Service Director
KS
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Kyung S.
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very kindness
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/07/2017 07:39 AM

Hi Kyung,
Thank you for 5 star review.
We appreciate business.
I will pass your kind words to Sean.

Employees worked with
SK
SEAN KIM
Service Director
JO
JAVIER OLIVARES
RK
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Richard K.
Yorba Linda, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service ,oil ch.
fast service no waiting,friendly people
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/06/2017 09:07 AM

Hi,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
RA
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Ronald A.
Hacienda Heights, CA
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fine service
Very helpful people
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/06/2017 08:58 AM

Hi Ronald,
Thank you for 5 star review with nice words to us.
We are happy to hear that Sean provided fine service.
We appreciate business.

Employees worked with
SK
SEAN KIM
Service Director
MI
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Mary I.
Diamond Bar, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people that serve you an the quality you receive!
Excellent service from Mr. Shawn
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/04/2017 08:17 AM

Hi Mary,
Thank you for 5 star review.
I will pass your kind words to Sean.
Have a good weekend.
Please don't forget to back 1 hour tonight.

Employees worked with
SK
SEAN KIM
Service Director
KY
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Kwang Y.
Aguanga, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Services
Excellent services and people are very nice.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/01/2017 04:55 PM

Hi Kwang,
We appreciate business and thank you for 5 star suvey.
We are happy to hear that Sean provided exellent service to you, Looking forward to seeing you again.

Employees worked with
SK
SEAN KIM
Service Director
MT
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Michael T.
Diamond Bar, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly
clean waiting area, friendly, accommodating & promised on time
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 11/01/2017 03:09 PM

Hi Michael,
Thank you for 5 star survey.
We are happy to hear that you satisfied our dealership and staff.
We are looking forward to servicing your vehicle again.

Employees worked with
SK
SEAN KIM
Service Director
avatar
ROBERT BINKLEY
CC
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Calin C.
Brea, CA
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and professional customer service reps and timely service.
First time at PH Hyundai, after almost 6 years with a different dealership. Sean Kim provided an excellent overall service. Looking forward for the same kind of service in the long run, as Hyundai warranty is top.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/31/2017 01:27 PM

Hi Calin,
Welcome to Puente Hills Hyundai,Thank you for 5 star survey and being loyal customer to us.
We are looking forward servicing your vehicle again.

Employees worked with
SK
SEAN KIM
Service Director
Verified Customer
La Puente, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff, quality work in a timely manner
Excellent
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/30/2017 05:16 PM

Hi,
Thank you for your great review with 5 star survey.
We are looking forward to seeing you again.

Employees worked with
SK
SEAN KIM
Service Director
PC
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Pung C.
Chino Hills, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service person Sean Kim is so kind.
I satisfied ths service quality.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/28/2017 09:58 AM

Hi Pung,
Thank you for 5 star review.
I will pass your kind words to Sean.
We looking forward to see you again.

Employees worked with
SK
SEAN KIM
Service Director
HD
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Helen D.
Chino, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent
all service personal very courteous and very nice
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/27/2017 12:07 PM

Hi Helen,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
DT
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Diane T.
San Gabriel, CA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Just a check
Sean had the mechanics see if there was something wrong with my Economy setting. It's nice just to talk about how the car runs. They all know a lot!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/27/2017 09:55 AM

Hi Diane,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
CC
gravatar
CHAN C.
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
verified customerVerified Customer
Category: Service
service
Hyundai service excellent
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/26/2017
Service Type: Maintenance
Category: Service
Need to complete service whithin better time
hope to develop quickly
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/26/2017 11:21 AM

Hi Chan,
Thank you for taking the time to give us your feedback. I am very sorry to receiving of 3 star rating.
I would like the opportunity to make it right and ask that you please contact me directly. You can reach me by phone or by the email to chanp@phhyundai.com.Please accept my phone call. Thank you once again for taking the time to let me know about your experience.

Employees worked with
SK
SEAN KIM
Service Director
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