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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / STEVE RISLEY
SR

STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

PM
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Patricia M.
Orange Park, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
We like RANDY
He is an honest person to deal with.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/27/2016 07:21 AM

Thank you for your continued loyalty to Hyundai of St Augustine and for sharing your service experience with us. We like Randy too.

Sincerely,
Service and Sales Teams
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
Verified Customer
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/27/2016 07:16 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
DH
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Dorothy H.
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service At Its Best
What makes Hyundai of St. Augustine stand out is the superior customer service its team provides, from first obtaining the vehicle right through servicing. John H.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/25/2016 02:05 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We enjoy reading your kind words.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MK
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Melissa K.
Palatka, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful atmosphere
☺️☺️☺️
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2016 02:46 PM

We appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
CJ
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Conrad J.
Welaka, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Completes work requested, offers suggestions but not offended if not accepted by customer. Makes one feel appreciated !
Vehicle reviewed for work to be done upon arrival. Clean, comfortable waiting area w/complimentary coffee & snack counter. Has improved over time also. Service person notifies of work being done and calls by telephone if you do not chose to stay in Wait area.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2016 01:33 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
RL
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Roger L.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service, drinks /snacks, car washing, and service people
I have been very pleased with the service and staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2016 11:21 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very easy to work with, no BS
6 out of 5 stars all the way around
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/23/2016 02:02 PM

We thank you for your kind words and continued loyalty to Hyundai of St Augustine. We understand you drive a good distance to service with us and sincerely appreciate your loyalty. Please remember to check your emails for special coupons we send out.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
WO
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Wendy O.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Made Easy
Oil change and tire rotation were quick and easy. Relaxing atmosphere!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/23/2016 05:30 AM

Thank you for your kind words sharing your service experience with our service department and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
JP
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John P.
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great job
very friendly people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/20/2016 05:33 AM

 We sincerely appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
AK
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Ashley K.
Saint Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing as always
Hyundai Service department never disappoints. There customer service is top notch. Wouldn't trust anyone else with my car. Donnie was excellent to work with
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/17/2016 06:58 AM

 Thank you for taking the time to share your service experiences and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
JC
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JACK C.
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jack Crocker
Service staff very cordial and know their business. All work was explained in advance and afterwards. Very reassuring.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/15/2016 02:17 PM

 We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
RL
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Richard L.
Saint Augustine, FL
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I got very good service on bringing my Elantra in for oil change, lube, & rotate the tires. I will be back.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/15/2016 02:08 PM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
CH
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Charles H.
St. Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
warranty work
good job!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/12/2016 04:35 PM

 Thank you from all of us for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JF
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James F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/31/2016 06:43 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
RO
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Robert O.
Port Orange, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people ... friendly
You have Great People who are very friendly and willing to help whenever needed .... and your coffee is excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/26/2016 05:26 AM

Thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, the Starbuck's coffee is excellent.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
CC
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Craig C.
Flagler Beach, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtesy and friendly.
Love the way you are welcomed and made at home. Offered a lift to nearby restaurants while you wait, if desired.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/25/2016 06:22 AM

 We thank you for your kind words and continued loyalty to Hyundai of St. Augustine. Glad to see you took advantage of our complimentary shuttle service.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
MC
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Monty C.
Elkton, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Good job
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/21/2016 06:20 AM

Thank you for the kind words and the 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
DD
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Danette D.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service and staff
The service team is excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/16/2016 06:48 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
overall - good
Hyundai of Saint Augustine has always been courteous and efficient. I have now bought two Sante Fe Sport vehicles from them and will continue to do so.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/15/2016 01:55 PM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine. 

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
NV
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Nicole V.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So unexpected
Danny is always such a nice guy. I asked for a service and when the told me i didnt need ,i was very impressed this visit to know that the dealership is really looking out for me. They could have easily made a quick $90 and i probably wouldn't have know the difference. Being a woman, most places seem to take advantage of those kinda of situations. Im happy to know that this dealership is not like that.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/15/2016 01:52 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
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