TF

TREVINE KEITH FERNANDO

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(139 reviews)
74

BL
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Brandon L.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Larson hyundai
Great service!
Recommended
Employees worked with

FT
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Faivaai T.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service.
The attendees were very courtesy and knowledgeable. They were also friendly and great customer service and very business orientated. The vehicle service was was explained in details and the approximate time the vehicle service will be completed. They also offer some refreshments while you are waiting for your vehicle service.
Recommended
Employees worked with

Verified Customer
Tacoma, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Service
Great customer service
Will continue to have my Genesis serviced here. They do a good job.
Recommended
Employees worked with

Verified Customer
Joint Base Lewis Mc Chord, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Keith Is an amazing clerk !!!
Keith always make sure to take care of his clients and always informs his clients on the status of their vehicle.
Recommended
Employees worked with

MV
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Mark V.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great work
thank you for getting me in
Recommended
Employees worked with

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Scheduling was easy. Staff was very friendly.
Recommended
Employees worked with

WS
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William S.
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE. EVERYTIME
I’ve had nothing but great experiences with Larson Hyundai. i love this place and love bringing my car in they always help me no matter what and let’s not forget the complementary car wash!!!
Recommended
Employees worked with

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff
Very helpful
Recommended
Employees worked with

Verified Customer
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great customer service
Recommended
Employees worked with

Verified Customer
Fircrest, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Excellent service by everyone
Recommended
Employees worked with

MP
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Michael P.
Joint Base Lewis Mc Chord, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent staff
Never once have I left Larson hyundai saying “I should’ve went to a different location” always excellent service and everyone there knows their stuff
Recommended
Employees worked with

DH
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Donald H.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
tHE STAFF ARE EXCEPTIONAL
tHE STAFF ARE EXCEPTIONAL
Recommended
Employees worked with

Verified Customer
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
17APR2021 Service
Quality service with knowledgeable employees
Recommended
Employees worked with

JA
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Joseph A.
Spanaway, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Excellent service
Recommended
Employees worked with

BK
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Boniface K.
Pacific, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean
Great
Recommended
Employees worked with

TW
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Tim W.
Tacoma, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
verified customerVerified Customer
Category: Service
Wow‼️
I can’t hardly believe the help I received from this guy‼️WOW‼️? This man went far beyond what he is supposed to do he gave me 10 star service compared to any other place I’ve been to my whole life!
Recommended
Employees worked with

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It’s easy to make an appointment
People are polite and give you next appointment available
Recommended
Employees worked with

SP
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Sandeep P.
Spanaway, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service. Specially thanks to Keith.
Thanks for servicing my Elantra. See you soon. Thanks Keith
Recommended
Employees worked with

Verified Customer
Randle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees are rude ?
We will not be going back there.
Not Recommended
GAUDIE C. from Larson Hyundai responded on 03/30/2021 08:25 AM

Scott,

I tried reaching you via telephone but was unsuccessful.  Thank you for sharing your recent experience with us.  I sincerely apologize for the negative experience.  I've counseled the advisor on how to make sure he is aware of his tone and the accuracy of his information as he is speaking to his clients.  I'd like to learn more about your visit in order to better make corrections and hopefully resolve your concerns.  It's important for you to know that we are dedicated to making your service visit excellent and efficient.  It's also important to know that you can reach out to me anytime there's an issue or concern with service.  

Please contact me at your earliest convenience, as I look forward to resolving your concerns.

Regards,

Gaudie Cheeks
Service Manager

Employees worked with

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
good
good service
Recommended
Employees worked with
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