Business Solutions
SureCritic / Hyundai Dealer / Dennis Hyundai of Easton / TODD KISTLER
TK

TODD KISTLER

Dennis Hyundai of Easton
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(375 reviews)
82

Reviews of TODD KISTLER

MB
gravatar
Michael B.
Mansfield, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A++++++
Great service and staff!!
Recommended
Employees worked with
TK
TODD KISTLER
SW
gravatar
Scott W.
Columbus, OH
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
TODD K. from Dennis Hyundai of Easton responded on 03/24/2021 04:44 AM

Thank you for taking the time to respond to our survey!  Our team appreciates it!

Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
Covenient location; knowledgeable from person who answers phone to service tech.
Recommended
TODD K. from Dennis Hyundai of Easton responded on 03/04/2021 03:48 AM

Thank You for the 5-STARS! Our team appreciates it!

Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Could use better waiting area but good service
Recommended
TODD K. from Dennis Hyundai of Easton responded on 01/13/2021 03:47 AM

Thank you for taking the time to respond to our survey!  Our team appreciates it!

Employees worked with
TK
TODD KISTLER
MC
gravatar
Melonie C.
Columbus, OH
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied Customer
Exceeded all service expectations. Always a pleasant experience.
Recommended
TODD K. from Dennis Hyundai of Easton responded on 01/13/2021 03:47 AM

Thank you for taking the time to respond to our survey!  Our team appreciates it!

Employees worked with
TK
TODD KISTLER
Verified Customer
Mansfield, OH
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customerVerified Customer
Category: Service
Great follow up
I appreciate the quick follow up and taking care of my concerns.
Recommended
Employees worked with
TK
TODD KISTLER
Verified Customer
Mansfield, OH
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customerVerified Customer
Category: Service
Great follow up
I appreciate the quick follow up and taking care of my concerns.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/31/2020
Service Type: Maintenance
Category: Service
Long wait time
Long wait time
Recommended
TODD K. from Dennis Hyundai of Easton responded on 12/31/2020 11:27 AM

I apologize that we were not able to deliver a 5 STAR experience for you on this service visit. I will reach out to you soon to discuss further.

Thank You,
Todd Kistler

Employees worked with
TK
TODD KISTLER
LB
gravatar
Lloyd B.
Columbus, OH
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2014 santa fe sport
they always take very good care of what is needed and inform what services are coming up
Recommended
Employees worked with
TK
TODD KISTLER
KR
gravatar
Krystal R.
Columbus, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Great service, great customer service, I mean what can I say service was excellent the 3 times I have gone for some kind of service. I love it!!!
Recommended
TODD K. from Dennis Hyundai of Easton responded on 09/20/2020 03:56 AM

Thank you very much for the kind words. We appreciate it!

Employees worked with
TK
TODD KISTLER
JF
gravatar
Janet F.
Sunbury, OH
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service and friendly
Very nice customer service
Recommended
TODD K. from Dennis Hyundai of Easton responded on 07/30/2020 03:39 AM

Thank you vey much. We appreciate the kind words.

Employees worked with
TK
TODD KISTLER
MB
gravatar
Michael B.
Mansfield, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+++++++
Great service and staff!
Recommended
Employees worked with
TK
TODD KISTLER
Verified Customer
Reynoldsburg, OH
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
I received good service each time I have taken my car in. Plus they washed my car each time.
Recommended
TODD K. from Dennis Hyundai of Easton responded on 11/26/2019 04:06 AM

Thank you for the 5-STAR review!

Employees worked with
TK
TODD KISTLER
RP
gravatar
Raymond P.
Columbus, OH
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Todd & Company Great Team!
I've been dealing with Hyundai now for about 15 years or more. Feel really comfortable with these good people working on my vehicle and a service writer named Todd and company. Keep up the good work. Happy Holidays From Raymond and family.
Recommended
TODD K. from Dennis Hyundai of Easton responded on 11/22/2019 05:21 AM

Thank You for the great review. Have a great Holiday Season!

Employees worked with
TK
TODD KISTLER
JG
gravatar
Jean G.
Columbus, OH
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Winter ready
I feel confident and safe driving my car when I have service performed at Dennis.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 10/25/2019 06:36 AM

Thank you so much for the great review!! We appreciate you taking the time to share your feedback with us!

Employees worked with
TK
TODD KISTLER
MB
gravatar
Michael B.
Mansfield, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+++++
Great service!
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 10/22/2019 06:03 AM

Thank you for the 5 stars!!

Employees worked with
TK
TODD KISTLER
TS
gravatar
Tony S.
Logan, OH
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Smooth as Glass
Called in and scheduled an appointment to get my rear brakes fixed. Bam. Done. Arrived at my scheduled appointment time. Bam they checked me in. Said it would take about an hour and a half. Bam done. Service attendant proceeded my payment Bam. Done. I looked at my 2011 Sonata and Bam. Free car wash. I took it home to show my wife and Bam received a big hug and kiss. Thanks Dennis
Recommended
TODD K. from Dennis Hyundai of Easton responded on 10/02/2019 12:52 PM

Thank you for the awesome review!! I appreciate it!!

Employees worked with
TK
TODD KISTLER
PC
gravatar
Peter C.
Columbus, OH
2009 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Familiar
Todd did a great job facilitating. My experience was good. However, I don't think the quote for front breaks was competitive, so I'm going to shop around on that.
Recommended
Employees worked with
TK
TODD KISTLER
PW
gravatar
Patricia W.
Columbus, OH
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top-rate customer service
Stopped in unannounced when my low air in tire light came on for second time in a week. They worked me in, found a nail, replaced the tire and had me back on the road again quickly. They consistently offer such service.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 09/06/2019 11:07 AM

Thank you for the 5 stars!! So great to hear we could get you back on the road quickly!

Employees worked with
TK
TODD KISTLER
EK
gravatar
Elizabeth K.
Columbus, OH
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Parts and Service
Na
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 09/06/2019 11:06 AM

Thank you for the 5 stars!!

Employees worked with
TK
TODD KISTLER
MR
gravatar
Michael R.
Sunbury, OH
2016 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenience
Todd ,who wrote me up, was great! Service fairly fast.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/29/2019 12:50 PM

Hi Michael,

Thank you for your feedback, but we want 5 stars!! What do we need to do next time? Please let me know.

Thank you,

Casey Root
Service Manager 
Dennis Hyundai
614-358-2672

Employees worked with
TK
TODD KISTLER
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.