Business Solutions
SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
avatar

TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 reviews)
80

Reviews of TRAVIS KUHN

RS
gravatar
Rakesh S.
Murrieta, CA
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly reps
Easy drop off and pick up with the Lyft service. This is a huge plus.
Car serviced well.
The car has not been completely cleaned by service tech, with dark grease marks from hands on the leather. This has been an issue before too.
Also car not kept out after call made that it was ready to be picked up. Had a wait to get the car after arrival to pick up.
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 07/29/2019 06:45 PM

My apologies for the grease marks on the leather, if you would like to bring it down I can take it to detail and get it cleaned.  Sorry for the vehicle not being ready for you on pick up due to our lot we park vehicles on the top lot at times and have to bring them down. Thank you for coming to Temecula Hyundai for your service. See you next visit!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
avatar
TRAVIS KUHN
MM
gravatar
Mary M.
Lake Elsinore, CA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service dept. staff are always friendly and helpful. Always receive great service.
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 07/29/2019 06:39 PM

Thank you for visiting Temecula Hyundai.  See you next visit!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
na
na
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/22/2019 09:38 AM

Thank you for taking the time to fill out the survey. Please let us know what we can change on your next visit to earn a 5 star review. We appreciate your business. Hope to see you again for any service you may need. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JZ
gravatar
Jayson Z.
Fallbrook, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
It’s good to see friendly faces.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/22/2019 08:40 AM

Thank you for visiting Temecula Hyundai. We are happy to have serviced your vehicle for you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
PM
gravatar
Patricia M.
Lake Elsinore, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliest Staff
Went in to get something fixed under warranty and Travis helped us out right away. He also provided us with a Lyft to and from the mall which was very convenient. My car was fixed earlier than expected and was nice and clean when I picked it up. Great customer Service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/22/2019 08:39 AM

Thank you for the great 5 star review. I am very glad that Travis was able to take care of you and all your service needs. Hope to see you again for any needed service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
DC
gravatar
Dewayne C.
Murrieta, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous Service
Travis is usually the person I deal with when I come in for service. He is always professional, & very courteous. Lets me know about service that is recommended, but never pressures me with info.
Much appreciated.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/10/2019 08:05 AM

Thank you for having your vehicle serviced with us. I am glad that Travis takes good care of you and your vehicle. Please let me know what we could have done better to earn a 5 star review. We are always looking for a way to improve. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RM
gravatar
Rhonda M.
Lake Elsinore, CA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Friendly
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/10/2019 08:00 AM

Thank you for the great 5 star review. I am thankful that my staff was friendly. Hope to see you for any future services. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
CL
gravatar
Cliff L.
Murrieta, CA
2011 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thanks Travis
Travis did a great job helping me.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/03/2019 05:08 PM

Thank you for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
IL
gravatar
Irene L.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
This service was a recall
Very impressed with their customer service. Staff were very supportive w our recall.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/03/2019 04:40 PM

Thank you so much for the great review. We are happy to have you as a customer of Temecula Hyundai. Thank you for the kind words. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RK
gravatar
Roxanne K.
Murrieta, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Our Service Advisor Travis was very professional, he arranged a loaner vehicle and made sure I was picked up dropped off. He's follow through was spot on.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/26/2019 11:32 AM

Thank you for the great review. I am glad that Travis has taken such good care of you and your vehicle. Thank you for being a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MB
gravatar
Michael B.
Fallbrook, CA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
They get right to business with their service. Good job. Let you know what is coming up on the next service date, most detailed oriented service department ever! Good job.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019 08:03 AM

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
IO
gravatar
Isabella O.
Temecula, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Had to replace engine due to a recall, they did so free of charge & gave me a rental in the meantime. very nice & knowledgable staff!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019 07:59 AM

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RP
gravatar
Ross P.
Temecula, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer service
I'm, in the customer service business and your company is doing a great job!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019 09:58 AM

Thank you for taking the time to fill out the survey. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RT
gravatar
Rebecca T.
Lake Elsinore, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not Happy
I had a tire that needed re-placing due to a screw. Hyundai did not have the tire in stock. Had to settle for a different brand but the tire pressure is different that the other 3 tires now. I am not happy about this, What can be done.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019 09:58 AM

Thank you for taking the time to fill out the survey. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keeping my car well maintained
Good quick efficient routine service. The perks of using a shuttle is an added bonus.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019 09:57 AM

Thank you for taking the time to fill out the survey. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
DK
gravatar
Darlene K.
Temecula, CA
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and knowledgeable staff
I came in for service on my leased Azera - I was asked a question by Leo (hope that’s right) and ended up with Leo and Cory and Jason doing credit check and paperwork - I’m now a happy owner of my Azera. Doesn’t get better than that. Thanks everyone!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2019 08:20 AM

Thank you for returning the survey and we are very glad to have you as a customer. Hope to see you again for any future service you may need. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Aguanga, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people who care
Nice people who care
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/11/2019 08:00 AM

Thank you so much for coming in to see us and for the great review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RM
gravatar
Robert M.
Fallbrook, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Sharp staff
Part needed to be ordered it was received and installed on schedule
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/07/2019 07:53 AM

Thank you for coming in to have your vehicle serviced with us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JB
gravatar
John B.
Winchester, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and priced right.
Always get honest service at a reasonable price. No hassle!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/30/2019 07:03 AM

Than k you so much for the great review. We appreciate the kind words. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
SD
gravatar
Sue D.
Fallbrook, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great experience
Service people were very accommodating. Very thorough evaluation of problems and informative follow up. Very disappointed that I cannot expect am radio reception. It was very good initially, but can no longer listen to radio for an unexplained reason. It seems to be a common complaint.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:37 AM

Thank you for coming in to see us and having your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.