Business Solutions

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TRAVIS KUHN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(561 reviews)
82
Send a Message to TRAVIS

GM
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George M.
Lake Elsinore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent
My appt was for the following day and Travis was able to fit me in without hesitation and it was fast service. I also witnessed Travis interacting with another customer and he was going the extra mile but she could not stay but seeing the excellent customer service and he was trying to accommodate her was absolutely impressive you don't see that type of customer service today. Thank you Travis
Travis K., Service Advisor from Temecula Hyundai responded on 04/01/2022

I really appreciate the awesome survey! Thank you for coming to see us and taking the time to fill this survey out! means alot! have a great day and see you next time!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with

Verified Customer
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Anonymous
Overall satisfied with the service of my vehicle.
Travis K., Service Advisor from Temecula Hyundai responded on 02/28/2022

Thank you for taking the time to fill out the survey and the great review.  See you next time here at Temecula Hyundai

Travis Kuhn
Service advisor
951-699-6807
Employees worked with

AG
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Agustin G.
Temecula, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
10
Category: Service
Complete satisfied customer
I was pleasantly surprised by how quickly I got a response from the dealer. Travis in the service department was very polite with all my concerns. We were able to solve all my needs. The dealer said they would take care of the issue at no cost to me. Thank you
Employees worked with

DH
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Darrell H.
Corona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
excellent
excellent service feel cofident in dealership no complaints
CARLOS V., Service Manager from Temecula Hyundai responded on 02/28/2022

Thank you so very much for the great 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

AG
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Agustin G.
Temecula, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
10
Category: Service
Complete satisfied customer
I was pleasantly surprised by how quickly I got a response from the dealer. Travis in the service department was very polite with all my concerns. We were able to solve all my needs. The dealer said they would take care of the issue at no cost to me. Thank you

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/26/2022
Service Type: Repair
6
Category: Service
Poor customer sentiment.
They didn't show too much regard towards my problem regarding warranty coverage. They simply said you have to call Hyundai motors. .
Travis K., Service Advisor from Temecula Hyundai responded on 02/28/2022

Thank you for taking the time to fill out the honest review on your visit. I will be reaching out to you through a phone call and email. 

Travis Kuhn
Service advisor
951-699-6807
Travis K., Service Advisor from Temecula Hyundai responded on 02/28/2022

Thank you for the honest feedback and taking time out of your day to speak with me.  See you next visit and will hear from you soon.

Travis Kuhn
Service advisor
951-699-6807
Employees worked with

KB
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Kathern B.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
BEST SERVICE
Temecula Hyundai is the best. They are quick, friendly, great prices, and always gets the job done plus they will deliver when completed.
CARLOS V., Service Manager from Temecula Hyundai responded on 02/28/2022

Thank you so very much for the great 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
OUTSTANDING SERVICE
After engine light came on, the Hyundai Service Dept. squeezed in my vehicle after we explained we use this vehicle as a commuter car, which saves us lots of $$$ in gas. We received our vehicle back within a few days. Thank you for your prompt and outstanding service.
Travis K., Service Advisor from Temecula Hyundai responded on 02/25/2022

Thank you for taking the time to fill out the survey and the great review! See you next visit!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with

JY
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Joel Y.
Corona, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/24/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Unsure but would definitely buy another vehicle
Jdndndndj
Travis K., Service Advisor from Temecula Hyundai responded on 02/25/2022

Thank you for the honest feedback and taking the time to fill out the survey.  I will be reaching out to you today on a solution. 

Travis Kuhn
Service advisor
951-699-6807
Employees worked with

MM
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Maria M.
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
All employee there is very helpfull friendly the manner thier profisional job.
I well always love to come back over in over because they do everything what my need for my car and am very much satisfied thier work in my Sonata Hyundai 2012
CARLOS V., Service Manager from Temecula Hyundai responded on 02/07/2022

Thank you for the great 5 star review. We appreciate you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Sun City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service‚Ķ.ūüĎć
Car was heating up for no reason, call Hyundai up about the problem n they got me in first thing next morning.
Got my car fix next day , within hours n they did an excellent job‚ĶūüĎć
Excellent customers service‚Ķ.ūüĎćūü§ó
CARLOS V., Service Manager from Temecula Hyundai responded on 01/29/2022

Thank you for taking the time to fill out the survey with a great 5 star review. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
There have been two occasions lately when I had to take my car in for repair at Temecula Hyundai. Both times I have received great communication from the Service Managers. As soon as the problem was identified the repair was performed that day and my car returned to me. I am confident
In the workmanship in the service department at Temecula Hyundai and highly recommend them.
CARLOS V., Service Manager from Temecula Hyundai responded on 01/29/2022

Thank you for taking the time to fill out the survey with a great 5 star review. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

RA
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Reynaldo A.
Winchester, CA
2020 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great friendly service staff
Came in with some lights on my dash and the crew at Temecula Hyundai were able to get it fixed fast. Great service and crew! These guys deserve a raise.
CARLOS V., Service Manager from Temecula Hyundai responded on 01/05/2022

Thank you for being such a awesome customer. We are always very happy to see you when you come in. We are always here to help you with anyhitng you may need from service to warranty repairs to lube jobs. Feel free to call us at any time for any service you need. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

EL
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Evelyn L.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Staffs are very accommodating
Staffs are friendly
Easy to make a schedule for a service
CARLOS V., Service Manager from Temecula Hyundai responded on 12/30/2021

Thank you for the perfect 5 star review. We appreciate you as a customer of Temecula Hyundai. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

AF
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Anthony F.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Warranty work just past the warranty period that was authorized & performed at no cost.
Tight parking lot at service center, but staff handles the challenges in stride & efficiently. Car apparently was 17 miles past warranty mileage on the date of appointment & they took care of it for no cost & without too much drama. Commendable & honorable: unique among dealerships. This Sonata Hybrid is the families first choice for touring. Super comfy car, great gas mileage, fair price, great service & honored long warranty +. We will be back...
CARLOS V., Service Manager from Temecula Hyundai responded on 12/30/2021

Thank you for the perfect 5 star review. We appreciate you as a customer of Temecula Hyundai. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

AS
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Adrian S.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service call
The staff in the service department were attentative to my needs and explained in detail what work my vehicle needed and the best course of action regarding any repairs.
CARLOS V., Service Manager from Temecula Hyundai responded on 12/30/2021

Thank you for the perfect 5 star review. We appreciate you as a customer of Temecula Hyundai. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

NR
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Neda R.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
I love my new car !!1
Alex Fathi and his team were very knowledgeable and professional. This is the 3rd car I purchased from them and I am very satisfied and happy with their service.
CARLOS V., Service Manager from Temecula Hyundai responded on 12/06/2021

Thank you for the great 5 star review.  We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

AC
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Alicia C.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service
Been coming here for several years now and always receive great service. Travis is extremely helpful & patient. He explains and is very detailed about his work. The staff are all hard workers but Travis & Carlos stand out for me. Keep up the great service guys and thank you for always attending to my car.
CARLOS V., Service Manager from Temecula Hyundai responded on 12/06/2021

Thank you for the great 5 star review.  We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Fallbrook, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good service
Good service
Travis K., Service Advisor from Temecula Hyundai responded on 12/14/2021

Thank you for the honest feedback.  Thank you for being a valued customer of Temecula Hyundai. We will see you next service. 

Travis Kuhn
Service advisor
951-699-6807
Employees worked with

PD
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Patrica D.
Sun City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Regular maintenance.
Travis is my go to Service Rep...I trust and respect his input concerning my vehicle. Thanks Travis.
PEYTON E K. from Temecula Hyundai responded on 11/26/2021

Good Afternoon Patricia,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Travis and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2010 Hyundai Genesis!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employees worked with

AB
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Amne B.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service!
Very attentive
PEYTON E K. from Temecula Hyundai responded on 11/24/2021

Good Morning Amne,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Travis and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2020 Hyundai Elantra!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employees worked with
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