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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(584 reviews)
80

Reviews of TRAVIS KUHN

JK
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Jeffery K.
Fallbrook, CA
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customer Verified Customer
Category: Service
Customer Service
Travis in the service department was totally flexible and was able to adjust to my schedule.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/20/2021
Service Type: Repair
Category: Service
They took care of me
My Santa Fe broke down with my family on board and went into limp mode. I was able to schedule a tow truck and transportation for my family through Hyundai car care. They gave me a loaner vehicle until my Santa Fe was repaired. I was allowed to pick it up on my schedule. Even though it threw a kink in our plans, The dealership conformed to my schedule.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/21/2021 08:57 AM

Thank you for the feedback on your last visit with us. We appreciate you coming in to have your vehicle repaired at Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MM
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Michael M.
Winchester, CA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customer Verified Customer
Category: Service
Ensuring Satisfaction
This is a dealership that is making sure things go correctly. They hear you out and provide good solutions.
Recommended
Employees worked with
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TRAVIS KUHN
MM
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Michael M.
Winchester, CA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customer Verified Customer
Category: Service
Ensuring Satisfaction
This is a dealership that is making sure things go correctly. They hear you out and provide good solutions.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/05/2021
Service Type: Maintenance
Category: Service
Good vehicle, paucity of service appointments available
Hyundai is a good vehicle, but regrettably this area needs more service appointments and be perhaps a alternative service facility. When vehicles need service, being told to wait two weeks is unacceptable.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/06/2021 08:48 AM

I am very sorry for the time taken to get an appointment with our department. We will be in touch to see what we can do for you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Travis K., Service Advisor from Temecula Hyundai responded on 05/06/2021 10:53 AM

THANK YOU FOR THE HONEST REVIEW.  SEE YOU NEXT VISIT! EMAIL ME IF YOU NEED ANYTHING. 

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
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TRAVIS KUHN
EC
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Edward C.
Sun City, CA
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Owner of a 2013 Sonata Hybred
Disappointed that Hyundai does not have a spare tire kit for my 2013 Sonata Hybrid?
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2021 11:27 AM

Thank you for the great 5 star review. We appreciate you coming in to have your vehicle serviced with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Service was good and they got me a loaner car while my SUV was being worked on. They were professional both service manager Travis and staff and the Rent a car gal was very nice
Recommended
TRAVIS N K. from Temecula Hyundai responded on 04/15/2021 08:52 AM

Thank you very much for the honest feedback and allowing us to work on your vehicle.  See you next visit. 

TRAVIS N K. from Temecula Hyundai responded on 04/15/2021 08:53 AM

Thank you very much for the honest feedback and allowing us to work on your vehicle. See you next visit. 

Employees worked with
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TRAVIS KUHN
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service Department
I have serviced my car here for several years the scheduling is easy and the service tech’s are knowledgeable and my repairs are done timely
Recommended
Charles S N., Director of Operations from Temecula Hyundai responded on 04/15/2021 09:10 AM

Thank you so much for your review of our Service Team.
We will continue to earn your business and loyalty to our Store.

Have a nice day!

Steve Nicholson
Director of Operations
(951) 699-6807
steve@temeculahyundai.com
TRAVIS N K. from Temecula Hyundai responded on 04/15/2021 09:11 AM

THANK YOU FOR THE AWESOME FEEDBACK!  WE WILL SEE YOU NEXT VISIT!

Employees worked with
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TRAVIS KUHN
PB
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Patricia B.
Lake Elsinore, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Manager went above and beyond
Manager was rxcellent
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2021 11:01 AM

Thank you for the great 5 star review. We appreciate you coming in to service your vehicle with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AS
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Aadit S.
Murrieta, CA
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/11/2021
Service Type: Repair
Category: Service
CARLOS V., Service Manager from Temecula Hyundai responded on 03/13/2021 09:34 AM

I am sorry to hear about this situation you had about the features on your vehicle that is different than other vehicles. I understand this is a concern with the vehicle and it's functions and not our service department. This survey is based on the service department and our ability to take care of your needs. I know we can't change the functionality of the vehicle and for that I am very sorry. I hope that we can continue to take car of your service needs In the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AE
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Alex E.
Wildomar, CA
2014 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customer Verified Customer
Category: Service
Above and beyond.
This dealership goes above and beyond. I had a little issue but Travis got a hold of me and resolve my problem and went above and beyond my expectations. I highly recommend them and always fill out the survey. Because if you express your feelings they will not know of your problem. Thank you Guys
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Temecula, CA
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Repair costs very high.
I understand dealerships are usually a little more but I feel this is more then a little. Good work at a high cost..
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/08/2021 08:58 AM

Thank you for the feedback. We appreciate your business. I am very sorry we did not beat the price for the service you required. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AE
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Alex E.
Wildomar, CA
2014 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customer Verified Customer
Category: Service
Above and beyond.
This dealership goes above and beyond. I had a little issue but Travis got a hold of me and resolve my problem and went above and beyond my expectations. I highly recommend them and always fill out the survey. Because if you express your feelings they will not know of your problem. Thank you Guys
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/03/2021
Service Type: Repair
Category: Service
Car wash no bueno
Very very disappointed with worker who does car wash. Also someone should inspect the car before it’s given to the customer. They should trust but verify the work
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/05/2021 06:36 PM

8 am so very sorry for the concerns you had with us on your last visit. I know Travis got in touch with you to correct the issues at hand. Thank you for your feedback and we appreciate all the feedback you have given us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
EJ
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Emily J.
Wildomar, CA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you Travis!
Temecula Hyundai is the best
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/24/2021 10:07 AM

Thank you for the great 5 star review.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
VS
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Virgil S.
Murrieta, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great service, friendly workers and very helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/11/2021 09:53 AM

Thank you for the great 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MI
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Mason I.
Lake Elsinore, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Another major repair in the bag
I’ve had a few major repairs with my vehicle which is normal due to the amount of miles I have. Every time I take it into the service they take really good care of me. I would always highly recommend this dealer to anybody they have such a solid service team.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/28/2021 02:14 PM

Thank you for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
KB
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Kathern B.
Temecula, CA
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
verified customer Verified Customer
Category: Service
They take the time to talk.
They went over and explained everything with me.
Recommended
Employees worked with
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TRAVIS KUHN
KB
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Kathern B.
Temecula, CA
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
verified customer Verified Customer
Category: Service
They take the time to talk.
They went over and explained everything with me.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/11/2021
Service Type: Maintenance
Category: Service
Had to pay $370.00 but still have the sensor issue.
Please work on the sensors you use when building the new Hyundai’s.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/11/2021 05:19 PM

I am so sorry to hear that you are still having a concern with your vehicle. Would you like to set up an appointment and have us take a look at the sensors again? I would like to spend some time to see if we can resolve your concern. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MM
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Martin M.
Mc Callsburg, IA
2018 Hyundai Santa Fe Sport
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
If you got the time.
Did a great job with oil change, washed and vacuumed. It took an hour and a half.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/28/2020 11:24 AM

Thank you for coming in to see us and giving us feedback on your last service. I have attempted to reach you via telephone and was not successful. Please feel free to call me back at your convenience. I would like to go over your visit with you. Thank you for your time. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JH
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Jonathan H.
Menifee, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
2020 Tucson AWD
Promises made, promises kept!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/22/2020 12:41 PM

Thank you for the great 5 star review. Hope you have a great Christmas and a happy new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
EC
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Enid C.
Fallbrook, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly dealership
Been coming here for 10 years always had good service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/21/2020 10:40 AM

Thank you for the great 5 star review. We appreciate you coming in to see us for service. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JH
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Jonathan H.
Menifee, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Travis Kuhn Service Writer
Request Travis Kuhn for your service representative. He will get the job done.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/30/2020 10:27 AM

Thank you for the great 5 star review. Hope you have a great day. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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