TUNDE O'CONNOR

Thank you for speaking with Tunde today. Our apologies for the additional amount of time needed to complete your service.

Thank you for taking the time to share your experience with us. Our apologies for the vibrations, Danny will be reaching out to you to make this right.

 Thank you for speaking with us today. Our sincere apologies for the XM radio issues you are having and any inconvenience this has caused.

 We sincerely appreciate you taking the time to share your service experience with us and our apologies for the extra time needed to complete your recall. Tunde, will be following up with you as we are committed to keeping you safe while exceeding your expectations.

 Thank you for sharing your service experience with us and our deepest apologies for any inconvenience this has caused. Tunde, your service consultant will be following you shortly to get this corrected. Our service team is committed to keeping you safe while exceeding your expectations.

 We thank you for taking the time to share your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We have just implemented our contactless service communication through texting as a safety precaution for our guests and team. Tunde, your service consultant will be following up with you. We are committed to keeping you safe while exceeding your expectations.

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.

 Thank you for taking the time to share your service experience with us and your feedback. Our apologies for any miscommunication as it is never our intention. Our company values are to be upfront and transparent. We will be addressing the concerns regarding the complimentary service wash with our detail manager. Tunde will be following up with you shortly. We are committed to exceeding your expectations.

 We sincerely appreciate you taking the time to speak with Tunde today. While we are not perfect, we always do our best to make sure we not only understand our weaknesses but how to correct them. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us and bringing the complimentary service wash to our attention. We will take this up with our Detail manager and Tunde, your service consultant will be following up with you. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us and bringing this to our attention. We are committed to exceeding your expectations. Tunde will be following up with you shortly. 

Thank you for speaking with Tunde today and congratulations on your son's new vehicle. We are committed to exceeding your expectations and again thank you for bringing this to our attention so we may have our detail manager get this corrected.

 
 Please consider re-scoring Tunde if you feel she provided a 5 star experience. This survey is her report card and a direct reflection on her performance. Once again we sincerely appreciate you bringing this to our attention so we could address this with the detail department manager. If you would like to discuss this with me, please don't hesitate to reach out to me directly.

Sincerely,
Joe King
Service and Parts Director
904-797-7800 ext 120
JoeKing@hyundaiof staugustine.org

 Thank you for sharing your service experience with us and our apologies for the uncharacteristic amount of time needed to complete your service. Tunde, your service consultant will be following up with you. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us. Our apologies for the extra time needed to complete your service. Tunde, your service consultant will be following up with you. We are committed to exceeding your exceptions.

 Thank you for sharing your candid comments with us. Tunde will be following up with you shortly. We are committed to exceeding your expectations.

 Thank you for speaking with Tunde and letting us know about your experience in our waiting lounge. We have ordered replacement chairs and informed our new cleaning crew.

 Thank you for taking the time to share your service experience with us. Our apologies on the extra amount of time needed to complete your service. Your service consultant will be following up with you. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.

 Thank you for taking the time to speak with Tunde today and again our sincere apologies for the misunderstanding.

 Thank you for taking the time to share your service experience. Our sincere apologies for the complimentary service wash, our detail manager will be addressing this. Tunde, your service consultant will be following up with you shortly.

Thank you for bringing this to our attention. Our sincere apologies for any inconvenience this may have caused. We will be following up with you shortly.

 Thank you for taking the time to share your kind words with us. Tunde, your service consultant will be following up with you to see how we can continue to improve to earn a 5 star rating on your next visit.

 Thank you for taking the time to share your service with us and your candid feedback. We are sorry to hear of the loss of your brother and can attest to the hazardous dangers that plagued our industry for many years. While the EPA has made many changes we make sure internally to provide a safe workplace for our valued technicians. Our technicians have been with us for many years and we understand the importance of employee satisfaction. Please check our website as we always have coupons and service specials to assist with repairs. Tunde, your service consultant will be following up with you.

 Thank you for sharing your service experience with us. Our apologies for the issues you are having. Tunde, your service consultant will be reaching out to you to assist in getting this corrected.