TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Verified Customer
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2017 06:26 AM


 We greatly appreciate you sharing your 5 star rating with us and your kind words.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
It is effiient, comfortable, technicians very polite & patient.
It is a greaat dealership, a fantastic product & great service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2017 06:22 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KA
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Kathleen A.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at Hyundai of St. Augustine
Great service with explanations of everything they did. Recommend highly!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2017 11:36 AM


 We greatly appreciate reading your kind words and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

ST
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Stephen T.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2017 05:34 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

FF
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Frank F.
Palatka, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Miss the channel surfing
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2017 06:35 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GS
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Gabriel S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
You have a family atmosphere
I only recommend business that I have had exceptionally good experience with. Also if I have not received exceptional service I will tell some one at the business so that they have the opportunity to improve if they choose to ............GVS
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2017 06:31 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Painless
I was treated well and served in a reasonable amount of time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2017 06:30 AM


 Thank you for sharing your service experience with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality
Quality service, response, products. On time, comfortable waiting area, pleasant and professional staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2017 06:27 AM


 Thank you for sharing your kind words with us and your long time loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BA
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Betty A.
Palatka, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Serviced
Everyone was friendly. Call before replacing battery & explained what was wrong. Very timely.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2017 06:24 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
People are very nice and explain all that was done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/03/2017 10:27 AM


 We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MT
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Michael T.
Green Cove Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Place
I always get great service when I bring either one of my cars in. These guys are the best.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/02/2017 05:56 AM

 
 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TH
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Terry H.
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Unbelievable
3 things done. One recall-- radio update-- cabin air filter replaced. Car washed and ready to go in under 2 hours. The unbelievable part--- No charge. WOW !!! I'm coming back with my Wife's Elantra
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/01/2017 06:02 AM


 Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Elkton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
donuts
not cookies
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/26/2017 01:53 PM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. We enjoy donuts but, the freshly baked cookies are sooo good.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DB
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David B.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Every body was very friendly and knowledgeable
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/24/2017 12:08 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CH
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Courtney H.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2017 05:40 AM


 Your kind words and 5 star rating is greatly appreciated.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice people
They are very nice and do the job well
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2017 05:21 AM


 We thank you for taking the time to share your kind words and continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GA
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
Service reps all do a good job clean place and frendliy
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2017 07:17 AM


  We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JG
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James G.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Never been happier
Service department is 2nd to none
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2017 07:16 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JB
gravatar
Jordan B.
Saint Augustine, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
verified customerVerified Customer
Category: Service
accomdating
Had issues with service but they are very concerned about there customer service and determined that there customers are satisfied
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2017
Service Type: Repair
Category: Service
Service department needs to be timely
Have had nothing but trouble with this place
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2017 12:57 PM

Thank you for sharing your experience with us. Our deepest apologies for the miscommunication with our technician. Thank you for speaking with us and allowing us to try and make up for any inconvenience we caused. We appreciate your understanding and will address this to make sure it doesn't happen again.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CS
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
they take good care of you. They also so friendly
always recommend to friends
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2017 06:50 AM


 Thank you for taking the time to share your kind words with us. Our service team appreciates the compliments.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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