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SureCritic / Hyundai Dealer / Greg Hubler Hyundai / WALKER SEVIER
WS

WALKER SEVIER

Greg Hubler Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(84 reviews)
0

Reviews of WALKER SEVIER

TL
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Terry L.
New Castle, IN
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly service
Great service, very covenant, and I can call and get in quick...
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 06/20/2019 12:05 PM

Thank you for taking the time to respond to the survey and for giving us a great review. Our number 1 goal is Customer Satisfaction. If you ever need anything please feel free to contact one of us and we will be happy to assist you with this process.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employees worked with
WS
WALKER SEVIER
LP
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Linda P.
Portland, IN
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Job well done and on time.
I like Greg Hubler Hyundai way of doing Service.
Well done.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 06/10/2019 10:46 AM

We want to thank you for taking the time to respond to the survey and for giving us such a great review. Our number one goal is customer satisfaction, if you ever need anything please contact us we will be happy to assist you.
Thank you

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employees worked with
WS
WALKER SEVIER
Verified Customer
Winchester, IN
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
quantity of vehicles
No problems in the past.
Recommended
RANDY W B., Service and Parts Director from Greg Hubler Hyundai responded on 06/07/2019 07:14 AM

Thank you for your feedback I apologize our service was less than 5 stars it certainly sounds like we did not communicate well enough. If you have any further concerns feel free to reach out to me direct. Thank you for your business

Randy Bennett
Service and Parts Director
765-289-0431
rbennett@greghublerauto.com
Employees worked with
WS
WALKER SEVIER
Verified Customer
Hartford City, IN
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Poor service
No comment
Not Recommended
RANDY W B., Service and Parts Director from Greg Hubler Hyundai responded on 06/06/2019 04:26 AM

Hello Kristy,

I wanted to reach out and Thank you for your feedback I apologize our service did not meet your expectation. I have spoken to our team about your experience and we are working on correcting the issues you described. If I can be of further assistance please don't hesitate to reach out to me. Thank you for your business and again I apologize the inconvenience.

Randy Bennett
Service and Parts Director
765-289-0431
rbennett@greghublerauto.com
Employees worked with
WS
WALKER SEVIER
Verified Customer
Union City, IN
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people are awesome and helpful.
They explain things well and answer as many questions as i want to ask without irritation.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 06/05/2019 11:36 AM

Thank you for taking the time out of your busy day to respond to the survey and for giving us a great review. Our number 1 goal is customer satsifaction. If you ever need anything please contact us and we will be happy to help assist you in any way we can.
Thank you again and I hope you have a great day. 

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employees worked with
WS
WALKER SEVIER
DP
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David P.
Portland, IN
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai service
Greg Hubler service department very professional and they do a great job....
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 05/28/2019 04:31 AM

Thank you for taking the time to complete the survey and for giving us such a great review. Our number one goal is customer satisfaction. If you ever need anything please contact us we will be happy to assist you in your service needs. Thank you again.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employees worked with
WS
WALKER SEVIER
KD
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Kathleen D.
Muncie, IN
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always timely, polite.
For maintenance, highly recommend. But for major repairs, I would suggest doing some research before committing to the quoted price. Just FYI. Caveat emptor.
Recommended
RANDY W B., Service and Parts Director from Greg Hubler Hyundai responded on 05/28/2019 04:36 AM

Thank you so much for your survey your feedback is apprecitated and allows us to address these types of concerns. Customer satisfaction is our top priority. Should you need anything please feel free to reach ou to me direct

Randy Bennett
Service and Parts Director
765-289-0431
rbennett@greghublerauto.com
Employees worked with
WS
WALKER SEVIER
Verified Customer
Hartford City, IN
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great service. People are nice and explaine whats going on.
Recommended
RANDY W B., Service and Parts Director from Greg Hubler Hyundai responded on 05/16/2019 10:57 AM

Thank you so much for your great survey. We appreeciate your business!

Randy Bennett
Service and Parts Director
765-289-0431
rbennett@greghublerauto.com
Employees worked with
WS
WALKER SEVIER
TM
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Timothy M.
Muncie, IN
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
inspection and oil change
As always the team at greg hubler hyundai was polite and attentive.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 05/16/2019 02:12 AM

Thank you for taking the time to respond to the survey and for giving us a great review. Our number one goal is custimer satisfaction. If you ever need anything please contact us and we will be happy to assist you.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employees worked with
WS
WALKER SEVIER
Verified Customer
Richmond, IN
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Services was great !
Services was great !
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 05/12/2019 09:51 AM

Thank you for taking the time to respond to the survey and thank you so much for the great review. Our number one goal is o make sure our customers are 100% satisfied. If you ever need anything please contact us. We will be happy to help assist you.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employees worked with
WS
WALKER SEVIER
Verified Customer
Richmond, IN
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Buying a car at Greg Hubler
Staff were nice enough but there were many mishaps I have not encountered in the past with buying a new vehicle. Not good communication between finance and salespeople which caused problems after the sale.
Not Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 04/30/2019 02:47 PM

Thank you for taking the time to respond to the survey and for giving us such a great review. If there is ever anything you need please contact us and we will be happy to help you with any service needs.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 237
Employees worked with
WS
WALKER SEVIER
Verified Customer
Centerville, IN
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
service/recall
Did a good job and quick service. Very friendly and detailed.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 04/15/2019 03:20 PM

Thank you for taking the time to responding and for giving us such a great review. If there is wver anything we can do to help you with all your service needs please contact us. 

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 237
Employees worked with
WS
WALKER SEVIER
SS
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Sherry S.
Muncie, IN
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Routine maintenance
Fast and friendly service advisors. They do the work and don’t try to make you buy unnecessary services.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 04/11/2019 11:38 AM

Thank you for taking the time to respond to the survey and for giving us a great review. If you ever need anything please give us a call. Thank you again for choosing Greg Hubler Automotive have a great day.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with
WS
WALKER SEVIER
ML
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Michael L.
Losantville, IN
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Location and serrvice
Great place
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 04/11/2019 11:36 AM

Thank you so much for taking the time to respond to the survey and for giving us a great review if you ever need anything please give us a call

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with
WS
WALKER SEVIER
IS
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Ida S.
Muncie, IN
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
6 month service
Dropped off was ready when promised.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 04/01/2019 12:02 PM

Good Afternoon,

I want to thank you for taking the time to respond to the survey and for giving us a great response. If you ever need anything please feel free to give me a call. Thank you again,

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 237
Employees worked with
WS
WALKER SEVIER
SS
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Sammie S.
Muncie, IN
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good experience
in the past I have had some problems with the service area, how ever this time they were great . I am sorry I can't recall the young mans name that helped me but hopefully you can find out but he was very caring and helpful.
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 03/30/2019 02:12 PM

Thanks for taking the time to fill out the survey. We appreciate the positive words. The guys name that helped you was Walker. He is a great guy and will always do his best to help you out. If you need anything else you can contact him directly at.

(765)289-0431×245

Thanks,
Eddie S.

Employees worked with
WS
WALKER SEVIER
KH
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Kelly H.
Farmland, IN
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always polite and timely
Always polite and timely
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 03/29/2019 10:48 AM

Thank you for taking the time to fill out the survey and for giving us a great review. We appereciate your business and we value your time. If you ever need anything please give us a call, we will be happy to assist you.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Employees worked with
WS
WALKER SEVIER
WV
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William V.
Muncie, IN
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick turnaround
I had two Sonatas that had a recall. I scheduled the appointments for 7:30 & 12:00. Because they got the forts car done so quickly, I brought the other in earlier. I was home by 10:00 finished. Nice job!!
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 03/26/2019 12:04 PM

Thank you so much for the great survey

chuck oliver
Employees worked with
WS
WALKER SEVIER
MI
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Mitch I.
Muncie, IN
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Prompt, Professional, and a Complimentary Car Wash Too!
Once again, they started on time and finished on time. The staff was professional and courteous.

And the complimentary car wash doesn't hurt either!
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 03/26/2019 03:54 AM

thank you for a great survey

chuck oliver
Employees worked with
WS
WALKER SEVIER
GC
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Gayle C.
Mooreland, IN
2016 Hyundai Sonata Hyb
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A little too long.
Oil change and service took 1 1/2 hours.
Recommended
CHUCK O., service manager from Greg Hubler Hyundai responded on 03/22/2019 10:15 AM

apologies for the time it took called your husband made arrangements for next service




chuck oliver
Employees worked with
WS
WALKER SEVIER
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