Business Solutions

WS

WALKER SEVIER

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(84 reviews)
0
Send a Message to WALKER

TS
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Thomas S.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
First service
Was in and out in about 1 hour on a Saturday without a appointment. Oil changed and tire rotation.
Recommended
JUSTIN R. from Greg Hubler Hyundai responded on 06/09/2021

5-Stars!!! WOW Thanks for the GREAT Review

Employees worked with

Verified Customer
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good people
Good service, great people
Recommended
JUSTIN R. from Greg Hubler Hyundai responded on 05/26/2021

WOW 5-Stars!!!! Thanks so much we love taking care of our guests. 

Employees worked with

Verified Customer
Winchester, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great place
Great service. Fast oil change. Great customer service
Recommended
JUSTIN R. from Greg Hubler Hyundai responded on 01/08/2021

Always Great to hear positive feedback thanks so much

Employees worked with

SG
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Steven G.
Saint Henry, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No comment
None
Recommended
Employees worked with

HG
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Hallie G.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional service
I will always recommend greg hubler, they have the best service, are straight forward with any issue, work in a timely manner, and make us feel at home while we wait.
Recommended
JUSTIN R. from Greg Hubler Hyundai responded on 12/15/2020

Thanks for the GREAT feedback we always love hearing it.

Employees worked with

MC
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Michael C.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service department is top notch
Great service department. Efficient, friendly, explains the work. They are not pushy. I enjoy the video link of my vehicle they send..
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 10/16/2020

Thank you for taking the time out of your business day to respond to the survey and for giving us a great review. I want to apologize for the long wait to schedule your appointment. Next month our new quick lane will be open so you wont have to make an appointment just drive in and we will be able to do your oil changes right then. If you ever need any assistance please feel free to email me or call me.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 2207
Employees worked with

TS
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Thomas S.
Muncie, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
30000mi service
In and out in just under a hour.
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 09/24/2020

Thank you for taking the time out of your busy day to respond to the survey and for giving us a great review. Hopefully next time you come in we can earn the 5 stars. We value your time and apperciate your business. We look forward in working with you in your time of need. Thank you again and I hope you have a great day. 

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 2207
Employees worked with

Verified Customer
New Castle, IN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai is good? Sometimes dealership solutions are not.
I usually never have a problem here except for my visit. A halfway solution was given to me and I guess I’ll see them for my next service.
Recommended
MATT L L. from Greg Hubler Hyundai responded on 09/15/2020

Anonymous,

      Please reach out to me as this service visit is well below the standard we are capable of and expect from our team. I would really like to have the opportunity to correct this situation and earn your trust in our business back, I have listed my cell phone number below. If you contact me I will make this right. Thank you for your honest feedback, hope to talk to you soon.

Sincerely,

Dylan Stillman
Greg Hubler Automotive
765-318-9929 (Cell)

Employees worked with

CA
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Charles A.
Muncie, IN
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customer Verified Customer
Category: Service
Management goes above and beyond.
They all go above and beyond to make sure there customers are satisfied I had a small complaint and they made it up and more. Highly recommended
Recommended
Employees worked with

CA
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Charles A.
Muncie, IN
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customer Verified Customer
Category: Service
Management goes above and beyond.
They all go above and beyond to make sure there customers are satisfied I had a small complaint and they made it up and more. Highly recommended
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/30/2020
Service Type: Repair
Category: Service
Great Car sales lady name Jay but slow service center
My car Salesman name jay was awesome she dont pressure u makes u comfortable and let's u take your time she's highly recommended.
Recommended
MATT L L. from Greg Hubler Hyundai responded on 09/03/2020

Charles,
         I truly apologize for your last service visit and am committed to making sure your next visit is at the level of service that we expect to provide for all of our guest. Communication is key and I have spoken with the team member involved to ensure going forward we are clear on our process as we have multiple opportunities and tools to communicate with our guest efficiently. We have also ramped up our process with our technicians concerning leaving our guest's vehicles in the same condition or better than when they arrived. Charles if you are willing to give us another opportunity to take care of your service needs I would like to send you a free oil change service for your next visit in hopes that our service department will earn your trust and business moving forward. Justin our Service Manager and myself will be giving you a call today 9/3/2020 to confirm. Charles, again I apologize for the last visit and genuinely appreciate the feedback.

Sincerely,
Dylan Stillman

Fixed Operations Director

Employees worked with

Verified Customer
Muncie, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recent service
Since Hubler took over service has been excellent
Recommended
NICOLE N T., warranty administrator from Greg Hubler Hyundai responded on 08/20/2020

Thank you so much for your business and for taking the time to fill out the survey and for giving us a grear score. We value your time. If you ever need anything please give us a call and we will be happy to assist you in any way we can.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 2208
Employees worked with

AC
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Anthony C.
Centerville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
All new now!!
Very good service so far!!
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 07/08/2020

Thanks for taking the time to fill out the survey. We look forward to showing you not only good service but a great service experience on every visit in with us.

Thanks,

Eddie Stamps
Service Manager
Greg Hubler Hyundai
(765)289-0431
Employees worked with

HG
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Hallie G.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love it
I get excellent service every time I come in, the new facility is amazing and it made the wait of my service feel like I was at home. They didn’t have a part but told me that they even drove down to an auto parts store to get one, when that failed they threw in a free car wash. Everyone was so nice and I can’t imagine servicing my vehicle anywhere else
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 06/16/2020

Thanks so much for the great review. We love the new place as well. We still have a new Hyundai building being built, so stay tuned for that.  If there is anything else we can do for you just give us a call.

Thank you,

Eddie Stamps
Service Manager
Greg Hubler Hyundai
(765)289-0431
Employees worked with

VP
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Valerie P.
Selma, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Great experience
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 04/30/2020

Thanks for taking the time to complete the survey we value your opinion. If there is anything else we can do for you please let us know.

Thanks,

Eddie Stamps
Service Manager
Greg Hubler Hyundai
(765)289-0431
Employees worked with

MC
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Michael C.
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great job
Professional, clean, explained the work.
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 04/23/2020

 Thank you very much for taking the time to fill out the survey. We appreciate your feedback and if there is anything else we can do for you, don't hesitate to give us a call.

Thank you

Eddie Stamps
Service Manager
Greg Hubler Hyundai
(765)289-0431
Employees worked with

Verified Customer
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nice people
Helpful, quick, and nice
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 03/22/2020

Thanks for the great review, we appreciate you taking time out of your day to let us know how you are doing. If there is anything else we can do for you please dont hesitate to ask.

Thanks,

Eddie Stamps
Service Manager
Greg Hubler Hyundai
(765)289-0431
Employees worked with

Verified Customer
Union City, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service
Very helpful and I love the video that is send during my oil change.
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 03/10/2020

 
 
Thanks for taking the time to fill out the survey. We appreciate you taking the time to let us know how we are doing. We will try our best to EARN that 5 star review on your next visit in with us. The only score we consider passing is a perfect 5 star and we strive to get that on every visit.

Eddie Stamps
Service Manager
Greg Hubler Hyundai
(765)289-0431
Employees worked with

Verified Customer
Winchester, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great service. New place looks great
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 02/05/2020

Thanks for taking the time to complete the survey. We appreciate your feedback. Especially as we get settled into the new building. If there is anything else we can do for you just give us a call.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431

Employees worked with

DP
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David P.
Portland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
courteous service
Great courteous service.
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 12/24/2019

Thanks for the great review. We appreciate your feedback. If there is anything else we can do for you just let us know.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431×240

Employees worked with

Verified Customer
Muncie, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
?
they are always very friendly and proffessional
Recommended
EDWARD S., Service Manager from Greg Hubler Hyundai responded on 12/13/2019

Thank you for taking the time to complete the survey. We wont know how we are doing without it. If there is anything else we can do for you please dont hesistate to give us a call.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431 x240

Employees worked with
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