Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65
4.6

( 1080 Reviews )

ReScore Reviews™ (33)

ReScore
Overall Rating 4.7878785/5Overall Rating 4.7878785/5Overall Rating 4.7878785/5Overall Rating 4.7878785/5rating 4.7878785
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
91% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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MA
Mark A.
Antioch, CA
2018 Hyundai Elantra Gt
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/19/2018 Category: Service
Sales team not acceptable, I feel I was taken advantage of. Nobody likes that!!
Better relation’s with your customers if you want to stay in business. No monkey business, money does not come easy!!
Natalia G., Customer Relations Manager from All Star Hyundai responded on 10/22/2018

We strive for nothing less than excellent customer experiences. Our Customer Relations Manager would like to speak with you more personally about your Service Visit. Please contact her at 925-350-6787. Thank you!

Sincerely,

Tabatha Barton
Customer Relations Manager
All Star Hyundai

MW
Marianne W.
Charlotte, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/28/2018
Their warranty is a joke
I have a sonata that has a push button start. It has been a problem since I bought it in 2014. After being back to dealership six times the problem continues. I filed a case with their consumer affairs In California. What a joke they are hundai employees.
They have determined they will not offer me the opportunity of buying the car,back. NEVER will buy from them again. BEWARE
Natalia G., Customer Relations Manager from All Star Hyundai responded on 08/28/2018

Thank you for your review. Our Customer Relations Manager would like to speak with you more personally as we do not see that you have visited our dealership before. Please reach out to her at your earliest convenience at 925-350-6787 or customer.relations@allstarhyundai.net. Have a wonderful day!

Sincerely,

Tabatha Barton
Customer Relations Manager
All Star Hyundai

Antioch, CA
2016 Hyundai Elantra
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/15/2018 Category: Service
Blah
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Natalia G., Customer Relations Manager from All Star Hyundai responded on 05/15/2018

Our Customer Relations Manager would like to speak with you more personally about your experience with our dealership. Please contact her at your earliest convenience at 925-350-6787 or customer.relations@allstarhyundai.net

Sincerely,

Tabatha Barton
Customer Relations Manager
All Star Hyundai

WS
William S.
Cowell, CA
This review violates the SureCritic Review Policy.

DH
Diana H.
Antioch, CA
This review violates the SureCritic Review Policy.