ReScore Reviews™ (11)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
90% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Mike P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2011 sonata"
Car had a dangerous problem with gas pedal not responding all the time. Could leave you stranded pulling out into traffic. Dealer figured out that it was a faulty sensor and got the car repaired and working as desired.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 08:41 PM
Natasha J. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
I was very pleased with the service that I received and I liked how the service reps explained the work needing to be done.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 04:30 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Service was great and done in a timely manner!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:44 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/17/2017

I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Everyone is always kind and willing to help, we have consistently had great experiences with service at this facility.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 06:06 AM
William G., Service Manager at Auffenberg Hyundai responded on 10/17/2017

I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Verified Customer on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very professional and nice"
Very friendly staff, ease of precess
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 05:11 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/17/2017

I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of. If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
".."
..
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 03:34 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/17/2017

I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
R. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Linda H"
Service was done promptly and exactly what I asked for
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 02:48 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/17/2017

Linda,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Catherine R. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"ding repatr"
good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:22 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/17/2017

Catherine,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of.  If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Melvin S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation. "
Friendly and courteous service. Very professional service department
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 01:28 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/17/2017

Melvin,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
James O. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"DO "
Friendly and professional
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:21 AM
William G., Service Manager at Auffenberg Hyundai responded on 10/16/2017

James,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Patricia B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and reliable staff and a nice place to wait while your car is being worked on."
I have been a customer of Auffenberg Hyundai since 2010. My husband and I have purchased 3 cars from here and have been very satisfied from looking at the car, to the purchase, to the service department. I never feel pressured to do anything, even when recommended. I will be back even for my next car.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 08:16 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/16/2017

Patricia,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Rachel J. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service from great friends"
Love knowing my car will be well taken care of.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:18 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/16/2017

Rachel,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Mary S. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They are always prompt in getting my vehicle in for service. Employees are courteous and helpful. My vehicle is always returned washed when service is completed.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 12:15 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/13/2017

Mary,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
John Z. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Fast and friendly and complete
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 11:33 AM
William G., Service Manager at Auffenberg Hyundai responded on 10/13/2017

John,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
James C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"jim c "
quick service on time
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:46 AM
William G., Service Manager at Auffenberg Hyundai responded on 10/13/2017

Jim,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Joseph L. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:10 AM
William G., Service Manager at Auffenberg Hyundai responded on 10/13/2017

Joseph,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Tirsha L. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy New car owner"
The service is prompt and the people are friendly.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:08 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/12/2017


I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Jeffrey K. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
not overbooked for scheduled service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/11/2017 07:17 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/12/2017

Jeffrey,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of,  If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Jean B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata"
Great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 06:01 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/12/2017

Jean,
I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is excellent"
Service is excellent
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 04:25 PM
William G., Service Manager at Auffenberg Hyundai responded on 10/12/2017

I would like to thank you for your business and taking the time to give us some feedback. I'm thrilled to hear you had a great visit with us! We appreciate our customers and do everything we can to make sure they are taken care of, Thank you for the 5 stars! If you ever have any questions, please feel free to reach out to us via the number below. Have a wonderful week and we look forward to seeing you at your next service visit.

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Displaying Review 1 - 20 of 1403 in total