Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1488 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 5 days ago

Reviews


BR
Brad/Jill R.
Knoxville, TN
Lincoln Navigator
Verified Customer
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04/04/2019
Awesome
Thanks guys! We appreciate everything you do for us!

RO
Robert A. O.
Knoxville, TN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Needed service
I went in for an oil change. A technician noticed that the caliper on one of my front brakes wasn’t working properly. It was fixed in a timely manner.
Scott L., President from AutoXtend responded on 04/10/2019

Thank you. 

Autoxtend 
Scott Lane
President
(865)688-4545

LC
Lucas C.
Powell, TN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Great service at a reasonable price
AutoXtend did a great job at a very reasonable price.
Scott L., President from AutoXtend responded on 04/10/2019

Thank you. Glad we could help.

Autoxtend 
Scott Lane
President
(865)688-4545

CG
Curt G.
Knoxville, TN
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Curt said this business got his vehicle in right away, when other local facilities couldn't, and they got the service done quickly.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 04/10/2019

Thank you. We will always put our customers needs first.

Autoxtend 
Scott Lane
President
(865)688-4545

JG
Jimmy G.
Knoxville, TN
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Excellent service
Went to have wheels and tires mounted and balanced. Dropped them off and picked up . Customer service was excellent and they did a perfect job. I highly recommend

AM
Arch M.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Try to serve the customer.
Did not have an appointment but they added my service to get my truck repaired.

WO
Willam O.
Knoxville, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
William said the staff solve problems good and quick.
This review was collected via phone interview by Customer Research Inc.

EW
Eddie W.
Knoxville, TN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Great service
Always willing to help you. Great service friendly people. Being a woman and 75 I depend on the people to give me good advice about my van.

DP
David P.
Knoxville, TN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
David said this business was great. He has been working with Scott and the guys for a long time. They service both of his vehicle. They do a good job and they have really friendly people.
This review was collected via phone interview by Customer Research Inc.

WS
Wes S.
Knoxville, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Integrity
Went in with a part I thought I needed to replace and was told that the part was not the problem, saved me several hundred dollars. Much respect for this shop.

DH
Dave H.
Knoxville, TN
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Door Latch
Fixed correctly and quickly as usual

JH
Jason H.
Knoxville, TN
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Jason said the staff do what they say and they're always punctual.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Knoxville, TN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Great service at a fair price
I can bring my cars here for service with confidence. That they will not try to sell me unnecessary repairs. The work will be done right. The price will be reasonable. They will complete the repair as quickly as possible. They will listen to me when I explain the problem with my car.

LP
Lance P.
Knoxville, TN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Lance said the business has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Blaine, TN
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Friendly Staff and good Service.
Always friendly Staff willing to help. Reasonable rates and reliable service and repair.

MS
Mary S.
Maynardville, TN
Chevrolet Colorado
Verified Customer
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02/08/2019
The people who work there
I have used Auto Xtemd for several years now. I used to go to a dealership but they recommended expensive work that I did not need. And got agressive when I refused. So I have been going to Auto Xtend. If they recommend it I know for certain I need it done.

JD
Jim D.
Knoxville, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Jim said the business has good employees, that is why he continues to go back. He does recommend them to others. He appreciates excellence and professional work.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Harriman, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Outstanding Service
We brought our car in to have the brakes and other systems checked. Scott Roberts showed us what needed to be replaced on the rear brakes and why, and that the brake work and other maintenance would have to be completed the next day. Scott provided us with a loaner for the night. The next day the car was ready and waiting for us. And, such a nice customer area. Thank you!
Scott L., President from AutoXtend responded on 02/06/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

BW
Brian W.
Knoxville, TN
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Brian said he has always been happy with them.
This review was collected via phone interview by Customer Research Inc.

AC
Angela / Brad C.
Knoxville, TN
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Honest
I brought my truck in to have it looked at because it was making a strange noise. After a short wait, they actually brought me back to the shop to show me what the issue was and what the costs would be to fix the issue. Super friendly and honest people!