Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1488 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 6 days ago

Reviews


JH
Jr H.
Knoxville, TN
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Do it right the first time
They're a good honest business and do excellent work
Scott L., President from AutoXtend responded on 01/15/2019

Thanks

Autoxtend 
Scott Lane
President
(865)688-4545

AF
Angela F.
Knoxville, TN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Accomodating
AutoXtend employees are always friendly, accomodating, thorough and efficient. They are my go to place.
When I walk in the door (without an appt) they listen to my concerns/needs. They ask questions and restate my request to verify we are on the same page.
The freindly folks checked out my car, pointed out other concerns, showed me the issue, priced the part and had me back on the road in 30 mins!
Checkout was easy and there wasn't a shock at the price....sice they had gone over pricing up front.
I highly recommend AutoXtend if you're looking for a possitive change when having your vehicle worked on.
Blessings~
Scott L., President from AutoXtend responded on 01/15/2019

Thank you, we are always here for you.

Autoxtend 
Scott Lane
President
(865)688-4545

GW
Gloria W.
Powell, TN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
I had my grandsons vehicle serviced. I will take it back here.
I took my grandsons vehicle to be serviced. I will take it here again.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you, glad we could help.

Autoxtend 
Scott Lane
President
(865)688-4545

SM
Sue M.
Tennessee
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Sue said the business did what they said they were going to do. They are honest and reliable, she doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

TB
Tony/Stephanie B.
Powell, TN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Honest and forthright
Thanks for great service today

GC
Glenda C.
Knoxville, TN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Glenda said the employees were very nice. They provided kind service.
This review was collected via phone interview by Customer Research Inc.

WS
Wes S.
Knoxville, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Pleased
Staff very knowledgeable and seemed concerned in keeping customer informed without being overbearing.

EF
Ed F.
Knoxville, TN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Ed said his family has been using this business and an affiliate for many years. The costs for services offered are not the lowest but the work is reliable.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Jeff Kear
Everyone was courteous professional and very helpful on explaining what needed to be done even the shuttle service was a fine pleasant experience

HG
Harold G.
Powell, TN
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Harold said he has never had any issues and they are honest and open.
This review was collected via phone interview by Customer Research Inc.

DB
Doug/Mary B.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great service as always !
I purchased some new tires at another tire place and they made four attempts at balancing the new tires. Needless to say, after wasting many hours, the tires were still not properly balanced. I called AutoXtend and they got the tires balanced right the first time. These guys are great, honest, and really know what they are doing. I will never go anywhere else.

EW
Eddie W.
Knoxville, TN
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Mercury suv
We trust the people who work here . They are friendly listen to your problems on your cars give you advice on what they would do to help in any way. Trust them.

MW
Michael W.
Knoxville, TN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great Service As Always
I am a regular customer of AutoXtend, the main reason for which is their outstanding service! I had my 2014 Toyota Avalon in for a routine oil and filter change, and tire rotation. As always the staff at AutoXtend had me in and out in no time!

NG
Nicole G.
Knoxville, TN
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Great service
Great customer service, great location.

AJ
Austin J.
Knoxville, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Austin said the employees were nice They did not provide any unnecessary service.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Ocala, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great place
This is a fast friendly place to have work done on your car and the waiting area is nice and clean. And lower priced than most places.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

DH
Dave H.
Knoxville, TN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Quick In and Out
Just a quick oil change and rotation
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

AH
Art H.
La Porte, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018
Good
Good service! Personable and clean.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

PM
Peter M.
Knoxville, TN
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
This is how you build loyalty
Got my 100,000 mile service performed the other day. I' m always in sticker shock these days (trapped in the 1970s) but the cost was very fair for service rendered. More importantly, I trust that the service was performed to specifications, and they will stand behind their work. As a bonus, they took me home and later picked me up when work was complete. Yep...that's how you build loyalty.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

KB
Kevin B.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Use these guys if you aren't now
I am more impressed each time I take a vehicle to these guys. Very professional, very practical, can do anything you need done.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545