Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
4.9

( 1536 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review about 7 hours ago

Reviews


GP
George P.
Knoxville, TN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Excellent diagnostic service and repair
AutoXtend is my go to auto repair company. They are knowledgeable, efficient and trustworthy.

BB
Brian B.
Powell, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Brian said they did everything he asked them to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Powell, TN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Steve said they have been totally satisfied with them for many years.
This review was collected via phone interview by Customer Research Inc.

ET
Eddie T.
Corryton, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Eddie said this business was great. The staff was really nice and treated him nice. It was the first time he went there.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 05/01/2019

Thank you. Hope we can be of service in the future.

Autoxtend 
Scott Lane
President
(865)688-4545

JG
John G.
Knoxville, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
They were quick and took me in last minute
The guy at the front desk was very helpful. They were able to get me in last minute and were done quickly

JT
Jon T.
Powell, TN
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Prompt help for a friend
A friend of ours doing mission work was provided a vehicle while she was visiting our area. The vehicle began to show a flashing engine light and we recommended she bring the vehicle to AutoExtend (where we have been bringing our vehicles). They arranged for a prompt diagnostic check which identified the problem which needed to be addressed before driving. The service was approved the folks providing the vehicle and it was ready to roll the following day.
Scott L., President from AutoXtend responded on 04/10/2019

Thank you, So glad we could help.

Autoxtend 
Scott Lane
President
(865)688-4545

JP
James P.
Knoxville, TN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Professional, Friendly, Very clean, fair price for the service rendered.
I really appreciated your technicians explaining the whole process to me and the most e onomical way to save money. I also appreciated the friendly service for taking me home and picking me up when the job was finished. You guys are the real deal!! Thank you
Scott L., President from AutoXtend responded on 04/10/2019

Thank you. Glad we could be of service.

Autoxtend 
Scott Lane
President
(865)688-4545

BR
Brad/Jill R.
Knoxville, TN
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Thanks
Thanks for working the car into your schedule on short notice!
Scott L., President from AutoXtend responded on 04/10/2019

You are welcome. We will always find time.

Autoxtend 
Scott Lane
President
(865)688-4545

BR
Brad/Jill R.
Knoxville, TN
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Awesome
Thanks guys! We appreciate everything you do for us!

RO
Robert A. O.
Knoxville, TN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Needed service
I went in for an oil change. A technician noticed that the caliper on one of my front brakes wasn’t working properly. It was fixed in a timely manner.
Scott L., President from AutoXtend responded on 04/10/2019

Thank you. 

Autoxtend 
Scott Lane
President
(865)688-4545

LC
Lucas C.
Powell, TN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Great service at a reasonable price
AutoXtend did a great job at a very reasonable price.
Scott L., President from AutoXtend responded on 04/10/2019

Thank you. Glad we could help.

Autoxtend 
Scott Lane
President
(865)688-4545

CG
Curt G.
Knoxville, TN
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Curt said this business got his vehicle in right away, when other local facilities couldn't, and they got the service done quickly.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 04/10/2019

Thank you. We will always put our customers needs first.

Autoxtend 
Scott Lane
President
(865)688-4545

JG
Jimmy G.
Knoxville, TN
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Excellent service
Went to have wheels and tires mounted and balanced. Dropped them off and picked up . Customer service was excellent and they did a perfect job. I highly recommend

AM
Arch M.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Try to serve the customer.
Did not have an appointment but they added my service to get my truck repaired.

WO
Willam O.
Knoxville, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
William said the staff solve problems good and quick.
This review was collected via phone interview by Customer Research Inc.

EW
Eddie W.
Knoxville, TN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Great service
Always willing to help you. Great service friendly people. Being a woman and 75 I depend on the people to give me good advice about my van.

DP
David P.
Knoxville, TN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
David said this business was great. He has been working with Scott and the guys for a long time. They service both of his vehicle. They do a good job and they have really friendly people.
This review was collected via phone interview by Customer Research Inc.

WS
Wes S.
Knoxville, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Integrity
Went in with a part I thought I needed to replace and was told that the part was not the problem, saved me several hundred dollars. Much respect for this shop.

DH
Dave H.
Knoxville, TN
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Door Latch
Fixed correctly and quickly as usual

JH
Jason H.
Knoxville, TN
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Jason said the staff do what they say and they're always punctual.
This review was collected via phone interview by Customer Research Inc.