Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

714 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 5 days ago

Reviews


JP
Julio P.
Alaska
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Julio said the service was without problems.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/19/2018

Julio, Thank you for your business!


JS
Judy S.
Anchorage, AK
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Judy said she has used this business for years and is happy to endorse this facility. The counter employee was courteous and very knowledgeable. The mechanic assessed her vehicle and personally spoke with her about keeping the vehicle because it runs great.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/12/2018

Thank you Judy, We are happy we could assist you with your vehicle inspection!


JW
Jonathan W.
Alaska
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Jonathan said this business was easy and quick and he got what he wanted.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/10/2018

Thank you Jonathan for your business!


EC
Eric C.
Anchorage, AK
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Eric said they did a good job. He has no complaints and they were all very nice.
This review was collected via phone interview by Customer Research Inc.

SR
Sage R.
Anchorage, AK
Ram Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Sage said the business got the job done with no issues.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/06/2018

Thank you Sage for your business!


JD
Joanna D.
Anchorage, AK
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018
Love this place, but...
I've been going to COR Automotive for over 2 years and love their service. They are good, honest, and really take care of you. The gentleman who owns/runs the place is very paternal in his approach, which I value. My reason for 4 stars is because of my most recent visit. Usually they call or text to let me know when my car is done. This time no text was received. Apparently someone called me, but they said it went to voicemail... and they did NOT leave a message. It's small, but it makes a big difference. I had to wait a while at the end of my day and their day to get my car simply because I didn't get the call/text so I couldn't confirm with the lady at the front desk that is was done until some other guy was available to check with. After the day I had at work, this was extra frustrating.
Bill H. from CPR Automotive responded on 07/02/2018

Joanna, We thank you for your business, and we apologize for the miscommunication. We look forward to your next visit.


KK
Kim K.
Alaska
Ford Econoline Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Kim said the business completed his vehicle service correctly. The cost for services was a little higher than expected.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/06/2018

Thnak you Kim for your business!


CK
Craig K.
Anchorage, AK
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Craig said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Anchorage, AK
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Charles said the service was good.
This review was collected via phone interview by Customer Research Inc.

DG
Derek G.
Anchorage, AK
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Derek said the staff are straight forward and provided good service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 06/05/2018

Thank you Derek!


TB
Ted B.
Anchorage, AK
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Ted said he was happy with the service he received.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 06/05/2018

Ted, we are happy we could assist you in your repairs. Thank you!


CH
Cameron H.
Anchorage, AK
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Cameron said the service was good, quick and nicely priced.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 06/05/2018

Thank you for your business Cameron!


IO
Ismeal O.
Anchorage, AK
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Ismeal said he trusts the employees and they do a great job.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 06/05/2018

Thank you Ismeal! We appreciate your business.


RS
Roberto S.
Anchorage, AK
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Great results and fast performance
I had to get my clutch repaired and they were able to do it quickly and lower then other places offered. My vehicle now drives smooth because of CPR.
Bill H. from CPR Automotive responded on 05/25/2018

Thank you Roberto for your business.


JL
James L.
Anchorage, AK
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
James said the staff provided very good customer service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 05/25/2018

Thank you James, we appreciate the kind words.


JC
James C.
Anchorage, AK
Suzuki Aerio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Great customer service
First time customer and I got to witness great customer service, even though their main office assistant called in sick and the place was busy with call,, walk in customers and other drama. I was 85% satisfied with price; however, I used progressive towing and I was told I would get 15% off labor and parts, but I only received 10% of parts only. Clean environment and love the fishes. I was there for about 3hours, but not bad when showing up around 11am for cooling issue with my car and belt. Big downer..."NO COFFEE" available.
Bill H. from CPR Automotive responded on 05/16/2018

Thank you James, and welcome to CPR!


CH
Carrie H.
Chugiak, AK
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Carrie said she likes doing business with them. She has gone for about 2 years.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 05/16/2018

Thank you for your business Carrie!


HF
Heather F.
Eagle River, AK
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Heather said she loves this business.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 05/16/2018

Thank you Heather!


DS
David S.
Anchorage, AK
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
David said the business did exactly what he wanted them to do. They discussed any problems they had with him before they proceeded. They did the work as good or better than anywhere else he has been before.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 05/15/2018

Thank you David! We look forward to your next visit!


KK
Kevin K.
Anchorage, AK
Subaru Impreza Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Kevin said that they did a good job, didn't try to sell him work he didn't need and kept his vehicle inside for a week while he was on vacation even though it didn't need work.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 05/15/2018

Thank you for your business Kevin!


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