Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

732 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 5 days ago

Reviews


JC
Joe C.
Anchorage, AK
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Joe said they fixed his problem. He's been several times.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Leander, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Joe said the business did a good job and they were also fantastic.
This review was collected via phone interview by Customer Research Inc.

LE
Leslie E.
Eagle River, AK
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Excellent service! Highly recommend!
CPR Automotive listened to my concerns and worked diligently to rectify the problems I was having with my vehicle.

They provided excellent service...fixed what they could and contacted another business, on my behalf, to help facilitate what was beyond their scope of practice.

They are very knowledgeable and courteous and kept me informed every step of the way...all of which was/is greatly appreciated.

I would highly recommend CPR Automotive!
Bill H. from CPR Automotive responded on 09/12/2018

Thank you Leslie for your business! We look forward to your next visit!


JK
James K.
Anchorage, AK
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Honest Assessment
The folks at CPR checked out my car after we were hearing some noise coming from the front of the car. They isolated the issue and gave us a quote on what it would take to correct the problem, but also told us that the functionality of the car wasn't impaired and that the repair wasn't yet necessary. I appreciated their honesty. They were very gracious and did not charge for their time in assessing the problem.
Bill H. from CPR Automotive responded on 09/12/2018

Thank you James, We are happy that we could help!


KW
Kaitlyn W.
Anchorage, AK
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Kaitlyn said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DG
Darrel G.
Anchorage, AK
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Great service
Great same day service and very reasonable pricing. My go-to shop for almost a decade.
Bill H. from CPR Automotive responded on 09/10/2018

Thank you Darrel! We appreciate your patronage for the many years!


DC
Don C.
Anchorage, AK
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Don said their diagnosis is always just right. The work is done in a timely manner at a reasonable cost. They always inform him of what needs to be done. They look into things thoroughly before they do the repairs. He stated he wanted to let the business know that he thanks them and would like them to keep up the good work
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 08/27/2018

Thank you Don, for your business and your kind words! We look forward to seeing you next time!


SA
Saia A.
Anchorage, AK
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Saia said the business was really good. Their customer service was good and they were nicely organized.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 08/29/2018

Thanks Saia, glad we could help.


GB
Gregory B.
Anchorage, AK
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Gregory said that the place makes repairs quickly and were knowledgeable and helpful saving him money.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 08/14/2018

Thank you Gregory! We are happy we were your choice for repairs. We look forwar to your next visit!


BS
Ben S.
Fort Richardson, AK
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Ben said the service was good.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 08/14/2018

Thank you Ben for your business! We look forward to your next service!


SA
Sonya A.
Anchorage, AK
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Sonya said they have been everything she wanted in a mechanic. She said they're great.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 08/08/2018

Thank you Sonya! We look forward to your next visit!


DC
Derek C.
Alaska
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Derek said he was very happy with the service at this business.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 08/08/2018

Thank you Derek! We appreciate your business!


LE
Leo E.
Anchorage, AK
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Leo said that the place was good, there was no waiting and they completed his work the same day. He suggests expanding their lot size.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 08/08/2018

Thank you Leo! We look forward to your next visit!


HJ
Hondo J.
Kenai, AK
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Hondo said he was missing the little sticker of when the next oil change is.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 08/07/2018

Hondo, We apologize for the inconvienence. Feel free to come in anytime, and we will place that sticker for you. Thank you for your business!


SA
Simon A.
Anchorage, AK
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
The basics
This place is awesome. After going to two different places to get my car aligned right and driving straight. Both failed to correct this simply issue. I took it to CPR they finally got me driving straight and figured out why my lil was leaking. Loose oil filter! Which I asked jiffy lube to check out as well before and they couldnt fix their own work. Thank you guys for taking care of the basics and klgetting ne squared away. Seems like this town has a bunch of idiots working on cars here. You guys are the exception obviously. I will be returning for my future car care and so should anyone else reading this!
Bill H. from CPR Automotive responded on 08/07/2018

Thank you Simon! We are happy we could get you driving straight down the road! We look forward to providing all of your future maintenance, and repairs on your vehicles!


BF
Barbara F.
Anchorage, AK
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Barbara said the business was efficient and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/25/2018

Thank you Barbara.


BG
Barry G.
Anchorage, AK
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Barry said the staff was very helpful. The mechanics took his vehicle right in and without hesitation, got started on it. The overall service was good.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/25/2018

Glad we could help. Thank you.


DL
Devin L.
Alaska
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2018 Category: Service
Devin said the business got him in quickly and did what was needed at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/25/2018

Thank you for your business.


JP
Julio P.
Alaska
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Julio said the service was without problems.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/19/2018

Julio, Thank you for your business!


JS
Judy S.
Anchorage, AK
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Judy said she has used this business for years and is happy to endorse this facility. The counter employee was courteous and very knowledgeable. The mechanic assessed her vehicle and personally spoke with her about keeping the vehicle because it runs great.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 07/12/2018

Thank you Judy, We are happy we could assist you with your vehicle inspection!


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