ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 4 days ago
Jacob D. ReScore Review on 08/14/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Surecritic checkman logo Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jacob said his vehicle is running better than before but still not great. They ran over a bunch of things that he knew was not the problem and he told them that was not the problem. They ended up charging him only for the time and not for the parts. But he was still being charged for something he knew was not the issue.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 07/10/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jacob said his vehicle is running better than it was when he first went in. However, it is still not running good.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 07/10/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 07/28/2017

We are very sorry that there is still something going on with this vehicle. We repaired a grossly blown intake manifold gasket. We would recommend a 100,000 mile service with timing belt replacement that may help to restore power in your vehicle.

Andrea T. ReScore Review on 04/11/2014
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrea said that initially when she brought her vehicle in, it had a full tank of gas, when she got her vehicle back there was only a half tank of gas. She said she assumed that someone drove her vehicle around without her consent. They explained to her that a part in her gas tank was replaced and that could have caused her to lose that gas. She said this business does honest, good quality work.
Vehicle: Dodge Dakota
Category: Service
Service Date: 03/31/2014
Review Created: 04/03/2014
This review was collected via phone interview by Customer Research Inc.

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Andrea said they did a pretty good job on the repairs. However, she came in with a full tank of gas and when she picked it up, there was only a half tank. That kind of bummed her out.
Vehicle: Dodge Dakota
Category: Service
Service Date: 03/31/2014
Review Created: 04/03/2014
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 04/07/2014

We did replace the fuel pump assembly in this vehicle and possibly the gauge was not reading correctly with the original unit. When we removed the tank there was somewhere between a half and three quarters. We did run the vehicle and test drive it several times through the course of the repair.

Cliff J. on 11/15/2017
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Cliff said this business offers honest service in a reasonable price range. They are the best in his area and they have friendly customer service. He will continue to use them in the future.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 11/16/2017

Thank you Cliff! We look forward to your next visit!

Otto N. on 11/15/2017
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Otto said the tires and brakes were working great. The employees made things simple and easy for him. The work was done on time. He stated he felt he could trust the mechanics. There were no surprises meaning the employees didn't come up with a lot of extra problems. He wanted to thank the employees for their work.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 11/16/2017

Thank you for choosing CPR Automotive!

Lydia H. on 11/12/2017
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"They know what they are doing! "
They know what they are doing. They are very knowledgable there. Lots of experience! Very helpful!
Vehicle: Honda Civic Sdn
Service Date: 11/10/2017
Review Created: 11/12/2017 09:42 AM
Bill H. at CPR Automotive responded on 11/13/2017

Thank you Lydia for bringing your Honda to us! We look forward to your next vist!

Robert N. on 11/07/2017
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Robert said he was provided great service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 10/24/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 11/08/2017

Thank you Robert, we look forward to your next visit.

Mac H. on 11/07/2017
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Mac said they were great.
Vehicle: Hyundai Accent
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 11/13/2017

Thank you Mac!

Loyal W. on 11/06/2017
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"frindley"
great service and timing
Vehicle: Chevrolet Suburban
Service Date: 11/02/2017
Review Created: 11/06/2017 11:41 AM
Bill H. at CPR Automotive responded on 11/06/2017

Thank you Loyal for your patronage. We look forward to your next visit.

Cory B. on 11/02/2017
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Cory said everything at this business was smooth. The work was done fast. It was good and it was not overpriced.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 10/24/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 11/03/2017

Thank you Cory!

Robert G. on 10/31/2017
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Robert said the visit was informative. The staff told him what work he needed done to fix his vehicle and they gave him a quote so he could see the price ranges for the service.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Loymon B. on 10/31/2017
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Loymon said the lady at the front desk was nice and friendly.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/24/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Jill B. on 10/30/2017
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"great workmanship"
My car was smoking and I was 40 miles from my home. CPR Automotive fixed my car at a reasonable rate and provided guidance in future maintenance of my vehicle. I plan to continue to have my vehicle serviced at CPR.
Vehicle: Subaru Forester
Service Date: 10/09/2017
Review Created: 10/30/2017 08:33 PM
Bill H. at CPR Automotive responded on 11/01/2017

Thank you for your visiit Jill! We are glad we could give some insight into what your vehicle needs.

Diane M. on 10/29/2017
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"Prompt, efficient, close to work"
I came in for a tire change and oil change with no appointment and as usual CPR made it work. Thanks.
Vehicle: Ford Freestyle
Service Date: 10/25/2017
Review Created: 10/29/2017 02:38 PM
Bill H. at CPR Automotive responded on 11/01/2017

Thank you Diane! We are happy we could take care of your vehicle service needs.

Steve T. on 10/26/2017
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Steve said the staff were very helpful, quick, and performed good work.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Rafael B. on 10/26/2017
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Rafael said the service was very good. The staff have exceptional customer service skills.
Vehicle: Ford Expedition
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Jorene D. on 10/19/2017
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Jorene said she loves this business. They treat her very well and they make her feel good.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 10/11/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Juanita C. on 10/16/2017
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Spoke with IIlburesenituk. He said he received good service from this business. He thanked them for their service. His vehicle is running good now.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 10/18/2017

Thank you for your business. Glad we could help!

Nancy M. on 10/13/2017
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Nancy said the service was good and she trusts this business.
Vehicle: Honda Insight
Category: Service
Service Date: 10/03/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Brando M. on 10/12/2017
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Brando said he liked the good service this business provided. The work was done quickly.
Vehicle: GMC Envoy
Category: Service
Service Date: 10/03/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 10/16/2017

Thank you Brando!

Charles W. on 10/12/2017
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Charles said the service was good.
Vehicle: Ford Expedition
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 10/16/2017

Thank you Charles! We appreciate your business.

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