Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 806 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 17 days ago

Reviews


MB
Marcos B.
Anchorage, AK
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2019
Great Service
Great place I am a happy Customer
Bill H. from CPR Automotive responded on 02/12/2019

Thank you Marcos! We look forward to your next visit!


Verified Customer
Anchorage, AK
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
great service
had oil change done, and noticed that rear tail light was out, insisted on changing it so that I would not get a ticket
Bill H. from CPR Automotive responded on 02/12/2019

Glad we could assist in your repairs!


KM
Kevin M.
Alaska
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Kevin said the vehicle was running fine.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 02/12/2019

Thank you Kevin!


KD
Kip D.
Alaska
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Kip said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 02/12/2019

Thank you for your business Kip!


CL
Caleb L.
Anchorage, AK
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Caleb said this business had him in and out. They fixed the actual problem he was having.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 02/12/2019

Thank you Caleb!


SE
Stephanie E.
Anchorage, AK
Nissan Frontier 4WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019
CPR Automotive
I appreciate that appointments aren't required and that Alex is friendly, courteous and keeps customers thoroughly informed about the status of their, respective vehicle repairs. As a new customer, I trust that my vehicle is in the honest and capable hands of the fine mechanics of CPR Automotive!
Bill H. from CPR Automotive responded on 01/16/2019

Thank you Stephanie, we look forward to your next visit!


TP
Timothy P.
Anchorage, AK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
You won't be disappointed
Gets the job done in a timely matter. Loved how quick they were with my oil change as I went in with my toddler. Kid friendly, we enjoyed the small play area. CPR is awesome, I only take my cars here and no one else anymore.

PT
Pati T.
Anchorage, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Ask for Alex😊
Alex was our go-to guy! Kept us informed about our truck throughout the whole process - worked with us with our budget and what we wanted. Definitely recommend😊
Bill H. from CPR Automotive responded on 01/08/2019

Thank you for your business, as well as the kind words! We look forward to your next visit!


CB
Cree B.
Anchorage, AK
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Cree said the staff did what he asked in a timely manner, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

BJ
Bill J.
Anchorage, AK
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Bill said they are responsive to his requests. They do what he requests them to do.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 12/13/2018

Thank you Bill! We appreciate your business!


CM
Calvin M.
Anchorage, AK
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Calvin said it was pretty good, convenient and quick.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 12/13/2018

Thank you for your business Calvin!


AB
Angie B.
Anchorage, AK
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Always great doing business with CPR!
CPR is always very friendly and thorough. I appreciate their ability to always get me in so quickly and I trust them with all my vehicle needs.
Bill H. from CPR Automotive responded on 11/26/2018

Thank you Angie! Glad we could assist you with your repairs.


CW
Chris W.
Anchorage, AK
Mitsubishi Montero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Chris said the staff at this business got his vehicle in right away and did the repairs while he waited.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/26/2018

Thank you Chris! Happy we could help!


CV
Charlotte V.
Anchorage, AK
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Charlotte said they got her vehicle in quick and were pleasant to work with.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/26/2018

Thank you Charlotte!

Bill H. from CPR Automotive responded on 12/06/2018

Thank you Charlotte!


BA
Bonnie A.
Anchorage, AK
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Bonnie said she would prefer to make an appointment for service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/14/2018

Thank you Bonnie for your business! Unfortunately, we are a first come first serve company.


JR
Jeff R.
Palmer, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Everything was good
Friendly staff, good service. Great first experience.
Bill H. from CPR Automotive responded on 11/12/2018

Thank you Jeff!


Verified Customer
Mercury Sable
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/08/2018
Not what I expected
I made an appointment to get certain parts on my vehicle replaced to find out it was never done. After they diagnosed my ac/heater situation, they recommended different parts and services which didn’t end up fixing it either. Also, my auto start wouldn’t work after taking it to the shop and they took no responsibility for it. I’m very disappointed and won’t be coming back.

SJ
Steve J.
Anchorage, AK
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Outstanding, again.
CPR automotive is what you hope an auto shop will be: local, friendly, fast, courteous, reasonably-priced and genuinely concerned with taking care of their customers. I am so happy to have found this shop and can recommend with complete confidence that others take advantage of their terrific service.
Bill H. from CPR Automotive responded on 11/02/2018

Thank you Steve for the kind words! We work hard to provide a timely, efficient, and complete automotive service! We look forward to seeing you next time!


RN
Ryan N.
Eagle River, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Ryan said the staff did an excellent service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 10/30/2018

Thank you Ryan!


HC
Howard C.
Alaska
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Howard said the business did really good work. They did everything they could to make sure he was happy.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 10/30/2018

Thank you Howard!


Displaying Review 41 - 60 of 806 in total