Reviews
JR
Jeff R.
Palmer, AK
Chevrolet Silverado 1500
Verified Customer
Everything was good
Friendly staff, good service. Great first experience.
Recommended
Bill H. from CPR Automotive LLC responded on 11/12/2018
Thank you Jeff!
Verified Customer
Mercury Sable
Verified Customer
Not what I expected
I made an appointment to get certain parts on my vehicle replaced to find out it was never done. After they diagnosed my ac/heater situation, they recommended different parts and services which didn’t end up fixing it either. Also, my auto start wouldn’t work after taking it to the shop and they took no responsibility for it. I’m very disappointed and won’t be coming back.
SJ
Steve J.
Anchorage, AK
Honda CR-V
Verified Customer
Outstanding, again.
CPR automotive is what you hope an auto shop will be: local, friendly, fast, courteous, reasonably-priced and genuinely concerned with taking care of their customers. I am so happy to have found this shop and can recommend with complete confidence that others take advantage of their terrific service.
Recommended
Bill H. from CPR Automotive LLC responded on 11/02/2018
Thank you Steve for the kind words! We work hard to provide a timely, efficient, and complete automotive service! We look forward to seeing you next time!
RN
Ryan N.
Eagle River, AK
Chevrolet Silverado 1500
Verified Customer
Ryan said the staff did an excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 10/30/2018
Thank you Ryan!
HC
Howard C.
Alaska
Jeep Liberty
Verified Customer
Howard said the business did really good work. They did everything they could to make sure he was happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 10/30/2018
Thank you Howard!
SM
Sharon M.
Anchorage, AK
Ford Explorer
Verified Customer
CPR NOW
I like the fact they genuinely care. The owner calls to goes over what's wrong, needed, & a quote. All before they start the work. The work is done promptly & texted when done! I absolutely love & trust my vehicle with CPR & will NOT take it anywhere else. :)
Recommended
Bill H. from CPR Automotive LLC responded on 10/15/2018
Thank you Sharon, for the kind words. We look forward to seeing you next time.
NM
Nancy M.
Anchorage, AK
Honda Insight
Verified Customer
Nancy said the business is very good and they do what they are supposed to do. The staff are polite.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/02/2018
Thank you Nancy! We appreciate your business!
LW
Loyal W.
Anchorage, AK
Chevrolet Suburban
Verified Customer
Tire changes
Good work
Recommended
Bill H. from CPR Automotive LLC responded on 10/08/2018
Thank you Loyal! It was great to see you, as always!
SC
Sam C.
Anchorage, AK
BMW 3 Series
Verified Customer
Alaskas Humble autoShop
I brought my BMW in for radiator problems. Their lot was very full but they managed to fix my car in 2 days. After leaving the lot i still experienced problems, I brought my car back and they took a look at it, free of charge, and fixed the error. They are incredibly Humble and admitted it was an error on their end.. Tell me, what mechanic will admit THEY made an issue? About 2% of the autoshops. I know nothing about mechanics but I trust that they are Truly helping me to help and not to make money. Alex is the mechanic I've worked with with my current and past vehicals and hes so kind, his eyes are very soft and his heart is very big. If youre looking for a Humble, Kind, Knowledgeable mechanic, go to. CPR.
Recommended
Bill H. from CPR Automotive LLC responded on 10/08/2018
Thank you Sam for your kind words! We are happy we could repair your vehicle properly! If you have any furthur issues with your vehicle, please feel free to contact us!
KD
Kathy D.
Eagle River, AK
Dodge Pickup
Verified Customer
Kathy said the staff was courteous and the service was efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/02/2018
Thank you Kathy!
AO
Aaron O.
Alaska
Suzuki SX4
Verified Customer
Aaron said he had previously taken a vehicle in to this business. They looked at it and told him what was wrong. He didn't have the money at the time for the repair or to have the vehicle towed. The vehicle was there 2 days over the time at which the business charges a fee. Knowing his situation, they waived the fee. The employees are honest, trustworthy and really friendly. He trusted what they said. He stated the service was quicker than he thought it would be. He will be taking his vehicle there for any future work. He was really pleased with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/02/2018
Thank you Aaron!
BH
Bob H.
Anchorage, AK
Buick Encore
Verified Customer
Bob said it was timely and good service. They've done a lot of free work for him, before he bought a battery and had them install it for him.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/02/2018
Thank you Bob!
DB
Dinah B.
Alaska
Chevrolet TrailBlazer
Verified Customer
Dinah said the employees are very professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 11/02/2018
Thank you Dinah!
LB
Larry B.
Anchorage, AK
Mercury Mountaineer
Verified Customer
Larry Bowlus
The estimate was accurate, work was fast. Thank you
Recommended
Bill H. from CPR Automotive LLC responded on 10/01/2018
Thank you Larry! We look forward to your next visit!
SH
Sheena H.
Anchorage, AK
GMC Sierra 3500
Verified Customer
Sheena said they fixed her son's vehicle. She said they did a great job
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 10/03/2018
Thank you Sheena! We are happy we could assist your family with their car repairs.
BH
Brandon H.
Anchorage, AK
Toyota Pickup
Verified Customer
Brandon said the business did a satisfactory job. They had to do clutch work at a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 10/03/2018
Thank you Brandon! We look forward to your next visit!
EH
Eric H.
Fort Richardson, AK
Ford F-150
Verified Customer
Eric said the business provided quick service and did good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 10/03/2018
Thank you for your business Eric!
MS
Matthew S.
Anchorage, AK
Ford F-150
Verified Customer
Matthew said the staff do well and he's been there quite often. They always do right by him, and he appreciates the honesty. He also needs additional work done.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 09/24/2018
Thank you Matthew! We look forward to your next visit!
MR
Marquise R.
Anchorage, AK
Dodge Dart
Verified Customer
Marquise said the staff is always quick, and are very helpful overall.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 09/24/2018
Thank you Marquise, We appreciate your business!
JC
Joe C.
Anchorage, AK
Chevrolet TrailBlazer
Verified Customer
Joe said they fixed his problem. He's been several times.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive LLC responded on 09/18/2018
Thank you Joe for your business!