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SureCritic / Hyundai Dealer / Hertrich Hyundai of New Castle
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Hertrich Hyundai of New Castle

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,788 Reviews)
57
Write a Review
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Score Details

5 stars
79%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
123
Total ReScores™
4.7
ReScore™ Average
57
Net Promoter Score ®

Business Details

About

Hertrich Hyundai of New Castle is your premier Hyundai dealership for the Wilmington and Newark area. We are located on South Dupont Highway in New Castle, DE. Come see us today and take care of all your vehicle needs. Our Service Technicians are ready and waiting to help! Hertrich Hyundai of New Castle is your premier Hyundai dealership for the Wilmington and Newark area. We are located on South Dupont Highway in New Castle, DE. Come see us today and take care of all your vehicle needs. Our Service Technicians are ready and waiting to help!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(302) 323-1100
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
120 South Dupont Highway New Castle, DE 19720
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,788 Reviews)
Write a Review
Recent Reviews
GB
gravatar
Gabrielle B.
Wilmington, DE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/19/2023
0
Category: Service
They damaged my car
Dropped my car off to have the recalled latch replaced and when I picked up my car the trunk motor is damaged and making noises. I went back to talk to the mechanic who also agreed and admitted that when I dropped off my car there were no issues with the trunk motor and said I have to pay for repairs and they would send me a quote then rushed me out the door. I tried to call and message them about the issue as I should not have to pay to repair damages caused by their mechanic but they have so far been ignoring me. DO NOT GO HERE!!!!
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