Peacock Hyundai Columbia

Even after the change to Peacock, this dealership has consistently provided 5 star support. Every time I come for service, I am taken care of, regardless of the advisor I receive.

Got in and out in an hour for oil change and car wash. Waiting room is very comfortable and appreciated the complimentary bottled water.

Its pleasant place to wait. I

They do a good job

Great job

Have used this service department from the time the location was a Mitsubishi Dealer. The service department has always been excellent.

Very good experience overall. The level of courtesy, kindness and conversation was fantastic. My only concern is that the car appeared to be ready well before I was called to check out. I was treated so well that I believe it was strictly related to the number of people waiting and that everyone was giving their best.

It is a very well organized company. People are very friendly.

Rachel was very helpful, friendly, and professional. Mr. Roger ensured I was secure in getting to and from work while vehicle was being serviced. My experience was great.

Great service

I appreciate the excellent customer service I receive at Peacock Hyundai. I receive a clear explanation of the service needs for my vehicle. My concerns are heard and addressed in a manner that generates trust. I have confidence that my vehicle is kept in good condition and will be safe on the road for myself and my family.

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I was taken care of in timely manner. Service rep was kind although I think I paid for some services that were not needed. I will do my homework better next time.

Chris and Aaron treated me with impeccable service and provided me with some of the best care that I’ve received from an automotive dealership. If I ever need anything, I know who to call. Thanks, guys!

It was good overall

The staff was very professional and fixed my car quickly.

As always I received excellent customer service. Chris my service writer is the bomb...

We’ve been loyal customers since we bought our cars six years ago. I’ve steadily felt like the service department has declined each time we go. This last time I was happy to see that there was an online appointment available for us to take in our vehicle since we were having issues with the battery.

When we arrived, the waiting area was packed and there was a line out the door to check in. I inquired later about this with some friendly advisors and it sounds like the service manager does not block off time slots online for appointments. Leading to customers all thinking they have an appointment at 9am, which probably creates a lot of stress for the staff, mechanics, and customers. This is a really poor short term revenue boost that will unfortunately cause long time loyal customers to go elsewhere. I hope they revise this practice.

The service department is outstanding. I am always treated like family and Chris is fantastic. I trust that I am going to be treated fairly and courteously. Recommend to everyone.

making you feel important and treating you like a member of the family what make this experience enjoyable