Peacock Hyundai Columbia

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803-799-1234
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(4,437 Reviews)
5 star
80%
4 star
11%
3 star
4%
2 star
2%
1 star
2%

ReScore Reviews™ (69)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
94% Would Recommend
100% Business Response
Latest Review 9 days ago

Reviews

Verified Customer
Windsor, SC
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Service
Great Job
Great Job as always!
Recommended
TM
Tremayne M.
Columbia, SC
2014 Hyundai Equus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2020 Category: Service
Great Service
Jackson Roberts provided excellent service when I brought my vehicle in for service. He quoted a fair price for the necessary work with no "surprises" upon pickup. Will definitely return for next service.
Recommended
DR
Deborah R.
Columbia, SC
2013 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020 Category: Service
Professional
They were very professional and even though they couldn't get to me right away they still acknowledged me. They were efficient and explained the service done and what else needed in the future.
Recommended
LB
Luther B.
Columbia, SC
2014 Hyundai Genesis
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020 Category: Service
SERVICE DEPARTMENT
The issue that I had with Service Department is being resolved, Service Manager talked to me and explained to me that he was out of work due to a Family Emergency and everything will be settle, I am satisfied with that.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/21/2020 Category: Service
SERVICE DEPARTMENT
Beware compare your prices with other Hyundai dealers, I was over charged by $500.00 and more for the same service, and Peacock Hyundai said they would compare the price and nothing has been done.
AS
AARON S., Fixed Operations Director from Peacock Hyundai Columbia responded on 04/22/2020

I would like to thank you for taking the time to come in for service. I am sorry you feel you were over charged and as I stated on the phone with you, if that was indeed the case we would do what we can to make it right. Given we are short handed with everything going on in regards to COVID19 I am sorry that I was not available at the time you wanted to speak. I am thankful that the repair made on your vehicle fixed it right the first time and that the repairs were made to your satisfaction. Our certified techs take pride in their work and we strive to fix every vehicle right the first time. Thank you for taking the time to write this review, I will be reaching out to you shortly.

Aaron Shepard
Fixed Operations Director
Peacock Hyundai Columbia
(803)799-1234
AS
AARON S., Fixed Operations Director from Peacock Hyundai Columbia responded on 04/24/2020

Thank you for taking the time to speak with me. I look forward to meeting you soon. I am sending over the rescore now and look forward to helping you in the future. aaronshepard@peacockhyundaicolumbia.com

Aaron Shepard
Fixed Operations Director
Peacock Hyundai Columbia
(803)799-1234
KS
Kenneth S.
West Columbia, SC
2012 Hyundai Equus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020 Category: Service
Service
Service Department Personnel and quality of Service
Recommended
SG
Sandra G.
West Columbia, SC
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020 Category: Service
Very helpful
At 75 years old had never had to take care of a car. Peacock has been very helpful letting me know what should be taken care of and at a reasonable price
Recommended
Verified Customer
Columbia, SC
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020 Category: Service
My Car
Car service was thorough, complete and honest.
Recommended
JT
Joseph T.
Gilbert, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020 Category: Service
Service very friendly and knowledgeable!
Service made sure my engine was still under warranty, told me the time it would take to replace it and actually had the engine replaced a day early! They also took care of all the
recalls during that time! Only three days! Still can’t believe how fast they got it done!
Recommended
DS
Denise S.
West Columbia, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020 Category: Service
Na
None
Recommended
CF
Charles F.
Irmo, SC
2011 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020 Category: Service
Speedy response
Over the 4 years I have patronized Peacock they have always been a very professional and attentive to my car repair and servicing needs.
Recommended
MS
Menda S.
Newberry, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020 Category: Service
Great Customer Service
Great Customer Service
Recommended
Verified Customer
Columbia, SC
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020 Category: Service
Scheduled Maintenance
Very pleased with the service staff at Peacock Hyundai. Chris Thompson is a excellent service rep and takes care of the customer very well. Explains the needed items in a easy to understand way and up front pricing. Great team at Peacock.
Recommended
LP
Lawrence P.
West Columbia, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2020 Category: Service
Reception area/ wait area
They keep you updated on the service and let you know why the service is taking long.
Recommended
JS
Joshua S.
Lexington, SC
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020 Category: Service
Service
Great service as always
Recommended
RM
Randy M.
Ridgeway, SC
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020 Category: Service
Great service experts
Gave outstanding service and informative information.
Recommended