Reviews
ME
Myrielle E.
Orlando, FL
Toyota Camry
Verified Customer
Myrielle said that everything was good at the place, she always goes there.
Recommended
This review was collected via phone interview by Customer Research Inc.
KA
Kay A.
Orlando, FL
Mercury Cougar
Verified Customer
Kay said that she likes the place so much, she has been going there for years, their pricing is fair and the staff is ethical. They got her keys when her vehicle stranded her in a lot, had it towed and fixed it for her. She stated she depends on them. They made the extra effort for her.
Recommended
This review was collected via phone interview by Customer Research Inc.
BT
Bhertha T.
Orlando, FL
Jeep Compass
Verified Customer
Bhertha said the service was good. Everything was perfect.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Orlando, FL
Ford Fusion
Verified Customer
Never did what they said
I came there to get my car fixed they upped the price because it was through insurance. They were supposed to send a quote to me but never did and never told me or showed me what was wrong with my vehicle.
DP
Dominick P.
Kissimmee, FL
Volkswagen Rabbit
Verified Customer
Dominick said the staff is fast, helpful, reliable and his vehicle is still running.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/01/2019
Hi
Dominick,
We are happy you felt that way and thank you for your feedback.
DW
Damion W.
Winter Park, FL
Toyota Camry
Verified Customer
Damion said he was very satisfied with this business. They did a fine job. He has no complaints. They were done in a timely professional manner. They offered discounts for his next visit.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/01/2019
Damion
Hi
Really appreciate your feedback and thankyou very much for 5*****.
JS
Jose. S.
Altamonte Springs, FL
Dodge Avenger
Verified Customer
Jose said that the facility took a very long time to complete the work on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
LC
LAIZA C.
Kissimmee, FL
Land Rover Range Rover
Verified Customer
Super Friendly and attentive
Guys were very attentive since I got there. Service was quick, even thought I have a big car they needed more oil that the normal and a special filter.. they check special prices in order to help me with the extra fees that I already knew I have to pay. I will recomend this place over big name companies... let’s support small business!
Recommended
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/29/2019
Laiza,
Hello,
Thanks for the recommendations and appreciate the spirit for small businesses.
THANKS A LOT
JB
JEFF B.
Tampa, FL
Ford Escape
Verified Customer
Satisfied Customer
Yogi and the guys did a great job servicing my vehicle. They did a free inspection and did not try to sell me anything I did not need. Very honest staff.
Recommended
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/29/2019
Jeff
Hi
Really appreciate you trusting your vehicle with us and provideng the feedback and 5*****.
Thanks
LD
Loudy D.
Orlando, FL
GMC Yukon XL
Verified Customer
Customer service
Ok.this place is the best to go fix your car. I been going over for 10years.and when they fix my car.its fix.good.love the good customer service.. good employee like Nick..he from new York.best mechanic ever
Recommended
JL
JULIO L.
Orlando, FL
Toyota Matrix
Verified Customer
Friendly people
Best shop in town.
Recommended
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2019
Julio,
Hi,
Thanks for taking out time these compliments.
GK
Gene K.
Orlando, FL
Toyota Corolla
Verified Customer
Gene said he always gets good service from the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2019
Hi
Gene,
Thanks for the feedback and 5*****.
Verified Customer
Orlando, FL
Nissan Altima
Verified Customer
GO ANYWHERE ELSE BUT HERE!!!!
I came in for an oil change APPOINTMENT at 9:35. i didn’t get my car even LOOKED AT until 12:55pm. I had to call out of work because i didn’t leave until 4:30. They lied and told me something major was wrong with my car then proceeded to tell me the issus was on recall and I could get it fixed for free(LIE) just to
get me out of there because they were closing. LONG STORY SHORT GO ANYWHERE BUT HERE.
get me out of there because they were closing. LONG STORY SHORT GO ANYWHERE BUT HERE.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2019
Hi
Sorry to see that you felt that way.
Your oil change change was done in the hour but you wanted to get your vehicle diagnosed which took more time and we did not lie to you about recall,instead we told you to take for recall and get that fixed for free.
We have documentary proof of the recall which shared with you.
Still if you feel you were not treated right we apologize for that and we offer you a complimentary oil change to make you feel little comfortable.
Thanks again for bringing your vehicle here.
SE
Serge E.
Orlando, FL
Toyota Sequoia
Verified Customer
Serge said his mom used this facility for a little while and she had never complained about anything here. He stated he would recommend it for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2019
Hi
Serge
Thanks for the compliments to you and your Mom.
AB
Apton B.
Lakeland, FL
Chrysler 300
Verified Customer
Spoke with Apton's wife. She said the business did good work. She would recommend them to others.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2019
Hi
Appreciate the feedback abd recommendation.
Thanks
MT
Mcclendon T.
Orlando, FL
Kia Rio
Verified Customer
Mcclendon said the service and customer service are always great. He only goes to this business. Everything is always finished on time.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/06/2019
Hi
Trevoine
Really appreciate you trusting your vehicle with us.
Thanks for the 5 ***** and recommendations
TM
TIMOTHY M.
Orlando, FL
Jeep Wrangler
Verified Customer
They are fair and do food work
They fixed my care gave me a fair price with no surprises
Recommended
HK
HEATHER K.
Canton, GA
Honda Pilot
Verified Customer
Made my week!
I was in Orlando for business /vacation and my recently replaced water pump failed. I called several shops in the area that could not get the job done within the week. Lancaster
was not only able to accommodate my time frame , they worked with NAPA parts to get our repair covered almost entirely under warranty and had the car done when they said they would. They were the utmost professional and I would not hesitate to use them again or recommend them.
was not only able to accommodate my time frame , they worked with NAPA parts to get our repair covered almost entirely under warranty and had the car done when they said they would. They were the utmost professional and I would not hesitate to use them again or recommend them.
Recommended
MK
MEOSHA K.
Orlando, FL
Chevrolet Sonic
Verified Customer
Professional,Consistent, Hard Working
Got the best deal here on getting my window replaced. At first I thought I would have to drop my car off to pick it up the next day, they said they can get it done the same day even though they were tied up with other things. Thank you so much for all you do.
Recommended
AM
Alexander M.
Orlando, FL
GMC Terrain
Verified Customer
Alexander said it was great service. The personnel are nice and he likes them. They made everything right for him.
Recommended
This review was collected via phone interview by Customer Research Inc.