Reviews
HL
Herline L.
Orlando, FL
INFINITI QX70
Verified
Herline said this facility is convenient, she likes the price and people are very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Ryffelle D.
Orlando, FL
Nissan Murano
Verified
Ryffelle said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
AJ
Angela J.
Florida
Hyundai Elantra
Verified
Angela said she has no issues with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
DWIGHT W.
Orlando, FL
Ford Explorer
Verified
Great service
Outstanding service once again...
Recommended
KL
Kendal L.
Orlando, FL
Honda Accord Cpe
Verified
Kendal said he didn't have a appointment. He was seen quickly and he received good service. The staff is very friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
EG
Esau G.
Ocoee, FL
Toyota Tundra
Verified
Esau said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
Jacob D.
Florida
Toyota Highlander
Verified
Jacob said they handled the service the same day. It went from completely nonfunctional to being driven off of the lot.
Recommended
This review was collected via phone interview by Customer Research Inc.
VC
Vilfred C.
Orlando, FL
Ford Expedition EL
Verified
Vilfred said he has the same problem that he brought it in for. He thinks if a mechanic is not sure about something he should just say that.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jorge C.
Florida
Dodge Grand Caravan
Verified
Jorge said everything was right on time with this business. Everything worked out great.
Recommended
This review was collected via phone interview by Customer Research Inc.
KA
Kay A.
Orlando, FL
Mercury Cougar
Verified
Kay said she has been a customer of the business for a long time, and she has never been disappointed. She has always been pleased with the staff's professionalism and their very good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Jose H.
Florida
Ford Escape
Verified
Jose said the staff was very attentive and he was very pleased.
Recommended
This review was collected via phone interview by Customer Research Inc.
KM
Kevin M.
Florida
Nissan Altima
Verified
Kevin said the employees provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
JEFF B.
Tampa, FL
Ford Escape
Verified
Great Service
I was in and out in no time. Staff was very friendly.
Recommended
KB
Kaliha B.
Palmyra, NJ
Toyota Prius c
Verified
Kaliha said the business staff was knowledgeable and pleasant to deal with. They provided her with efficient service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Orlando, FL
Jeep Liberty
Verified
Overcharged
Definitely over charged.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018
Niza,
Hi,
We are sorry that you feel that we overcharged you but $105.00 for Radiator Flush with supplies and taxes is not a very high price to pay for the job.
It is very much with in industry standards.
Also we did it after your pre approval.
Still if you feel that way, we will compensate you in the next visit for any other future repairs.
Thanks and really appreciate your business.
Verified Customer
Orlando, FL
Ford F-150
Verified
Good service
Service was good and reasonable with a groupon. Made an appointment online for an oil change and still had to wait for an hour but it was not bad. The staff were very nice and they provided good service to my vehicle.
Recommended
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018
John
Hi
Sorry for the wait.
Thanks for your compliments
AR
Angel R.
Florida
Mazda Mazda6
Verified
Angel said he was quoted one price and after the service, was charged another. He did not like the way he was treated. The vehicle is still not the same. He may or may not return.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/25/2018
im sorry for the missunderstanding but we tried our best to resolve youre situation you where quoted a price for a diagnostic that you did youre self.When the service you requested didnt resolve thew issue we diagnosed youre vehicle. youre intial bill was 105.61 and we only charged you 89.99 eventho we performed the trothel relearn and the diagnostic after wich you repalsed youre purgue control valve and retuned to clear the codes on the car and we didnt charge either. in the future please be fair in youre revue
Yogi WadhwaKM
Kevin M.
Saint Cloud, FL
Toyota Corolla
Verified
Kevin said that Nick was really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018
Hi
Kevin,
Appreciate the compliments
GJ
Gregory J.
Florida
Audi A3
Verified
Gregory said the business was accommodating. It was good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018
Hi
Gregory,
Thanks for the compliments
AI
Aldo I.
Orlando, FL
Honda Civic
Verified
Aldo said it took a bit longer but everything else was alright.
Recommended
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018
Hi
Sorry
Your work took longer than expected.
Thanks for your recommendations.