Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

388 Reviews

ReScore Reviews™ (1)

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Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
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96% Would Recommend
Latest Review 3 days ago

Reviews


MT
MARY T.
Orlando, FL
Ford Focus
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/23/2017
Over priced
Over priced services.

BK
BERTIE K.
Altamonte Springs, FL
Nissan Frontier
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/05/2017
Engine light
The check engine light continues to go on and off for 1 year now A/c broke.. Tech said to drive faster on I4
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc
Hi
Check engine light is an intermittent problem and Customer does not want to spend money on the vehicle.
And we did not break the AC,also we tried to work out on the price and did not charge the work we did but still we could not make her happy.
But we still want to work out with her,
thanks

DS
Dana S.
Orlando, FL
BMW 330i
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/31/2016 Category: Service
Dana said she had to take her vehicle back after 6 months because they put on a faulty part. They also did an alignment that was done incorrectly. She is dissatisfied with the young man at the front desk because she is not fond of his attitude.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc
hi
we did not put the faulty part but part went bad otherwise it would not have worked for 6 months.
we took care of the whole job under our warranty programm and did not charge anything for doing it again.
we are sorry that you did not like the service advisor attitude or his way of expressions,we will definitely train him better.
thanks for your feedback

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