Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

427 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 days ago

Reviews


MS
Michael S.
Riverview, FL
Mitsubishi Eclipse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Michael said that Nick was very friendly. He did as much as he could in a difficult situation and he tried to solve the issue as economically as possible. In the end though, his vehicle needs to have its engine replaced.
This review was collected via phone interview by Customer Research Inc.

JM
Jessica M.
Kissimmee, FL
Nissan Versa
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Jessica said that the place's service was great but the pick up time was off and she had to wait.
This review was collected via phone interview by Customer Research Inc.

JC
Jc C.
Florida
Cadillac DTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
JC said he is happy with the service, and he will be coming back again.
This review was collected via phone interview by Customer Research Inc.

VC
Vilfred C.
Orlando, FL
Ford Expedition EL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Vilfred said he has the same problem that he brought it in for. He thinks if a mechanic is not sure about something he should just say that.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018
Good service
Service was good and reasonable with a groupon. Made an appointment online for an oil change and still had to wait for an hour but it was not bad. The staff were very nice and they provided good service to my vehicle.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

John
Hi
Sorry for the wait.
Thanks for your compliments

Yogi Wadhwa

AI
Aldo I.
Orlando, FL
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Aldo said it took a bit longer but everything else was alright.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Sorry 
Your work took longer than expected.
Thanks for your recommendations.

Yogi Wadhwa

RW
REYNALDO W.
Orlando, FL
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018
Continue after revisit
Customer service excellent. Left with repair complete but issue came up again with vehicles after a few hours. Returning tomorrow.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Hi
Reynaldo

Thanks for showing trust in us.

Yogi Wadhwa

HL
Herline L.
Orlando, FL
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Herline said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

ML
MEISSNER L.
Orlando, FL
Nissan Versa Note
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018
Quick service
Got my car in quickly although they were busy. Did not tell me that the e-brake was left on.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi

Thanks for recommendation.
Brake was for safety,sorry we did not tell you.
thanks

Yogi Wadhwa

KW
Kenrick W.
Orlando, FL
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Kenrick said the business was a good experience.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/16/2018

Kenrick
Hi
Thanks for the trust you have in us.
Appreciate that.

Yogi Wadhwa

AB
Amber B.
Kissimmee, FL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Amber said the employees took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/16/2018

Hi
Amber
Thanks for the recommendation.

Yogi Wadhwa

JH
Jauien H.
Orlando, FL
GMC Terrain
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Spoke with Javier. He said the staff did good work. They provided good service. The staff didn't communicate when he would be getting his vehicle back.
This review was collected via phone interview by Customer Research Inc.

KW
Kenrick W.
Orlando, FL
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2017 Category: Service
Kenrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 01/09/2018

Hi
Thanks for the receommendation.

Yogi Wadhwa

DB
David B.
Orlando, FL
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
David said this business did a pretty good job. He was pleased.
This review was collected via phone interview by Customer Research Inc.

SM
Stuart M.
Orlando, FL
Chevrolet Chevy Express
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Stuart said he had a good experience with this business. They got the work done pretty quickly. They had a weird location but were fine otherwise.
This review was collected via phone interview by Customer Research Inc.

SO
Stephanie O.
Kissimmee, FL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Stephanie said she was seen in a timely manner and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

TS
Taylor S.
Winter Haven, FL
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2017 Category: Service
Taylor said the staff did not do any unnecessary work.
This review was collected via phone interview by Customer Research Inc.

VB
Victor B.
Orlando, FL
Pontiac Sunfire
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Victor said the mechanic and the business are great. However, the service was much more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

LB
Lee B.
Orlando, FL
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Lee said the service was fine and they finished in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

EW
Eddie W.
Florida
Lincoln Navigator
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2017 Category: Service
Eddie said the first time he visited this business there was a problem with the repair. When he picked up his vehicle and left the business he called the technician and was told to take it back in. He is having the same problem again. He plans to return to this business to have it straightened out.
This review was collected via phone interview by Customer Research Inc.

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