Lancaster Auto And Tire Co Inc


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

300 Reviews

97% Would Recommend
Latest Review 2 days ago
Victor B. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Victor said the mechanic and the business are great. However, the service was much more expensive than he expected.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 08/09/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Lee B. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lee said the service was fine and they finished in a timely fashion.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Eddie W. on 07/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Eddie said the first time he visited this business there was a problem with the repair. When he picked up his vehicle and left the business he called the technician and was told to take it back in. He is having the same problem again. He plans to return to this business to have it straightened out.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 07/22/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Abbas M. on 06/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Abbas said they are timely. Their customer service is good and the staff is friendly staff.
Vehicle: Subaru B9 Tribeca
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 06/13/2017
Thanks for the business and appreciate the recommendations.
Unseul J. on 06/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Unseul said this business was quite expensive but they always do a good job.
Vehicle: Honda Pilot
Category: Service
Service Date: 05/25/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 06/17/2017
Hi
Jean
Thanks for the compliments.
Since you felt we were expensive,We will compensate you with something at your next visit.
Henrique R. on 02/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Henrique said this business gives overall good service. It was a bit pricey but it was an emergency.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 02/14/2017
Review Created: 02/16/2017
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 02/23/2017
Thanks
Henrique
Appreciate your business and compliments
Debra M. on 10/14/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Debra said the business was very polite and they did a really good job but they were expensive. She thinks they overcharged her.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/10/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 10/24/2016
hi
thanks for 4 stars.
your part was actually really expensive,
Abbas M. on 09/24/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Abbas said he would recommend this business.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/27/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 09/28/2016

Thanks

yogi w., Managing Partner at Lancaster Auto And Tire Co Inc responded on 10/24/2016

Thankyou

Jacqueline N. on 08/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jacqueline said there was a problem with the brakes and she had to take her vehicle back. The staff was very friendly, very knowledgeable, very patient and very flexible.
Vehicle: Honda Element
Category: Service
Service Date: 08/15/2016
Review Created: 08/17/2016
This review was collected via phone interview by Customer Research Inc.
Sean R. on 06/22/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sean said this business is a nice place.
Vehicle: BMW 328i
Category: Service
Service Date: 06/16/2016
Review Created: 06/22/2016
This review was collected via phone interview by Customer Research Inc.
Richard V. on 05/06/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Richard said they were easy to talk to and helpful.
Vehicle: Toyota Avalon
Category: Service
Service Date: 04/26/2016
Review Created: 05/06/2016
This review was collected via phone interview by Customer Research Inc.
Eugene P. on 02/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Eugene said at the time there were some things that needed to get taken care of.
Vehicle: Saab 9-3
Category: Service
Service Date: 02/13/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
Kenson J. on 10/26/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kenson said this business provided good service.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/10/2015
Review Created: 10/26/2015
This review was collected via phone interview by Customer Research Inc.
Jack J. on 01/02/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Frantz. He said this business resolves the issues with his vehicle in a timely manner.
Vehicle: Dodge Durango
Category: Service
Service Date: 12/29/2014
Review Created: 01/02/2015
This review was collected via phone interview by Customer Research Inc.
Ashley C. on 12/17/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ashley said this business provided good service but she wishes the communication had been better. She understands they were in a hurry because they were busy.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/03/2014
Review Created: 12/17/2014
This review was collected via phone interview by Customer Research Inc.
Marcos D. on 10/16/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Marcos said this business is conveniently located.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 09/30/2014
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
Abbas C. on 09/23/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Abbas said this business does a good job. He knows them and they are trustworthy.
Vehicle: Honda Accord
Category: Service
Service Date: 09/19/2014
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Modesto M. on 09/08/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Modesto said they did a good job.
Vehicle: Chrysler Town
Category: Service
Service Date: 09/03/2014
Review Created: 09/08/2014
This review was collected via phone interview by Customer Research Inc.
Rabiun N. on 09/06/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Rabiun said they are good at this business.
Vehicle: Honda Odyssey
Category: Service
Service Date: 09/02/2014
Review Created: 09/06/2014
This review was collected via phone interview by Customer Research Inc.
Fred N. on 08/20/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Fred is a completely satisfied customer.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 08/18/2014
Review Created: 08/20/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 27 in total