Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

499 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 days ago

Reviews


KM
Kevin M.
Saint Cloud, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Kevin said that Nick was really good.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Kevin,
Appreciate the compliments

Nick

GJ
Gregory J.
Florida
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Gregory said the business was accommodating. It was good service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Gregory,
Thanks for the compliments

Yogi Wadhwa

AI
Aldo I.
Orlando, FL
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Aldo said it took a bit longer but everything else was alright.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Sorry 
Your work took longer than expected.
Thanks for your recommendations.

Yogi Wadhwa

DC
DONALD C.
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Great communication
I had no idea who to take me Prius to to replace "THE" battery in the back hatch of the car. I mean this is my first hybrid car and the first (and hopefully only) time to replace it. I thought the Toyota dealer, but my roadside assistance provider recommended Lancaster Auto. I basically asked, "Who?" I had never heard of them in the past. I had it taken there anyway and crossed my fingers. As soon as it arrived, I received a phone call letting me know the car had arrived and that diagnostics would begin and I would be informed on the status with updates. AND THEY DID! The price was reasonable, having talked to other Prius owners who have gone through the replacement as well. If asked, I WILL recommend Lancaster Auto and consider them as a second to my regular mechanic.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Donald
Hi,
We really appreciate your detailed feedback and recommendations.
Thanks a lot.

Yogi Wadhwa

EB
Edward B.
Florida
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Edward said this business was very honest, trustworthy and prompt.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
thanks for the 5*****

Yogi Wadhwa

AM
Anthony M.
Oviedo, FL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Anthony said the staff were quick, they did exactly what he asked, and they went out of their way to make sure he got what he needed, at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Anthony,
Hi
Appreciate your feedback and recommendation.
Thanks

Yogi Wadhwa

JG
Joshua G.
Orlando, FL
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Joshua said the business is very honest, their prices are fair, they accommodated him without an appointment and he is really impressed.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Josh,
Hi
Thanks for the compliments and feedback.

Yogi Wadhwa

ID
Isabel D.
Orlando, FL
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Isabel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Thank You Isabel for recognition.

Yogi Wadhwa

CB
Charles B.
FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Charles said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Charles,
Appreciate your compliments and recommendation.
Thanks

Yogi Wadhwa

GK
Gene K.
Orlando, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Gene said he always receives good service from the business.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Gene,
Hello.
Thanks a lot
Appreciate your business.

Yogi Wadhwa

MF
MARC F.
Orlando, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Good job I
Great service
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Marc,
Appreciate the compiments.

Yogi Wadhwa

JL
Javier L.
Orlando, FL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Javier said they are friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Javier,
Hi
Thanks for the feedback and recommendations.
Appreciate that.

Yogi Wadhwa

WG
WILBURN G.
Orlando, FL
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
OUSTANDING SERVICE
YOGI WAS GREAT AND EMPATHIC.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Gary,
Hi
Appreciate the compliments.
Thanks

Yogi Wadhwa

MJ
Monique J.
Titusville, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Monique said she had a really great experience, and they're priced reasonably.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Hi
Monique
Appreciate your feedback.
Thanks

Yogi Wadhwa

DW
DWIGHT W.
Orlando, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Outstanding service
Top quality service and they know what they're doing
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Hi
Thanks for the feedback.

Yogi Wadhwa

LD
Leora D.
Kissimmee, FL
Chevrolet Venture
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2018 Category: Service
Leora said she went to the business to have her thermostat and dashboard replaced. She said for what this business charged, she could have had the repairs done cheaper. She said she was charged $300. She was told the parts would be in Monday and they were not in until Tuesday.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Hi
Leora,
We are sorry that your part came a day late,but since it was out of our hand because your cluster was new and came from out of state and we did not have any control on it.
On the price part we charged you only $100.00 plus the cost of the part including diagnostics and labor,which sound very reasonable considering the job we did upon your pre approval.
Still if you feel we did not come to your expectations, we are sorry for that and definitely will try to make up for you in future,if you needed our services again.
Thanks for your feedback.

Yogi Wadhwa

GG
GLORIA G.
Orlando, FL
Saturn SC 3dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
They put the “care” into “auto care”
I was looking for a new, trustworthy service and found Lancaster via AAA approved list. I was happy on my first visit, but even more impressed in my second, both appointments for regular oil change. This time the mechanic noticed some transmission fluid on the seal. Bottom line they cleaned and checked out the situation and checked transmission fluid level to insure the car had adequate level. I was very happy that they were observant and caring. They are also very quick. Make an appointment, as this is a popular neighborhood auto center! Wish I found them sooner so my former dealership wouldn’t have ripped me off.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Hi
Gloria,
Appreciate your feedback and recommendation.
Thanks

Yogi Wadhwa

KF
Kim F.
Orlando, FL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kim said the service was friendly, efficient and quick. Nick did a great job.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Kim,
Hi
thanks for the compliments
Nick

Yogi Wadhwa

MK
Malcolm K.
Orlando, FL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Malcolm said his service was quick, easy and fast.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Hi
Thanks for the feedback.

Yogi Wadhwa

AW
Adam W.
Florida
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Adam said the staff was friendly, the prices are good and the staff don't waste time.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Hi
Adam,
Appreciate the feedbacka nd compliments

Yogi Wadhwa