Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

512 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 days ago

Reviews


HC
Henry C.
Orlando, FL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Henry said that the staff at the facility were honest and direct with him.
This review was collected via phone interview by Customer Research Inc.

JB
JEFF B.
Tampa, FL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Satisfied Customer
Great owner who understands and encourages customer service among his employees.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/11/2018

Hi
Jeff
Thanks for the compliments.

Yogi Wadhwa

MG
Misael G.
Kissimmee, FL
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Misael said they have good prices.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/11/2018

Misael,
Thanks for the feedback and 5*****.

Yogi Wadhwa

TG
Tania G.
Orlando, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/09/2018
Bad mechanic
I always go to that place , but my last visit almost cost me my life. They replace my rear break wrong and because of that I had to pay $380 to fix it. I call and try to tell the manager to talk to the person who did it of course I got an attitude and be careless about the issue. Please people don't get your brake done at this place. They are playing with people live
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/11/2018

Hi
This service was done almost 15 months ago in january 2017 and we do not understand the complaint is coming now.
Still if the job was not done right or any issue with the manager at that time, we sincerely apologize for that and we will be more than happy to resolve the matter.
thanks

Yogi Wadhwa

KS
Kenedy S.
Florida
Volkswagen Golf GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Kenedy said the business's service was quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tarra H.
Orlando, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Tarra said the staff was quick, helpful, and she got the price she was quoted.
This review was collected via phone interview by Customer Research Inc.

MM
Melody M.
Orlando, FL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Melody said the staff is friendly, they did a great job and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

GA
Garrett A.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Very excellent service.
Very impressed with the company. They fixed my Jeep for me when I was 3 hours away and didn’t rip me off. More then fair with their pricing and couldn’t be more honest. There was even $5 in my center console that was still there when I picked up my Jeep.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Garrett,
Really appreciate your feedback and compliments.
thanks

Yogi Wadhwa

ES
EVELYNE S.
Orlando, FL
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
The team player
It is a great garage to have your car service with ease and no worries, they work as a team and always go the extra miles by making sure that your car will be to satisfactions of the customers. Thank you, JOB WELL DONE !!!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Evelyne,
Hi
Thanks for the recommendation and feedback.
Thanks

Yogi Wadhwa

MG
Michael G.
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Friendly and fast
I just had my oil changed and it was fast. They were very friendly and I'd go back again.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Michael,
Thanks for the feedback and 5*****

Yogi Wadhwa

DW
DWIGHT W.
Orlando, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
The kindness of others
Outstanding n friendly service.. Would recommend anyone who has an car issue check them out..
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Dwight,
Thanks for your reviews and recommendations.

Yogi Wadhwa

AW
Alex W.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Alex said the business provided excellent service. They were very quick, and efficient. Everything about it was good, and he appreciated their hard work.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Alex
Appreciate your feedback and recommendations.

Yogi Wadhwa

KJ
K. J.
Orlando, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/15/2018
Dishonest!
If you are looking for a honest, knowledgable auto technician, please continue to search and save yourself a huge headache. Service is so bad I had to report them to AAA and BBB for price gauging and mistreatment of customers, especially women.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Customer came with the own diagnostic of bad starter and we diagnosed and advised that their was nothing wrong with their starter and saved customer $375 for the repairs which were not needed.
Vehicle had some intermittent problem with running because of computer failure which we diagnosed and gave estimate to the customer and that took little longer to diagnose because of intermittent issues,which made the customer little mad, which we apologized for that and we did not charge any money to the customer and she left the place without paying a penny so we do not understand how did we do the price gouging.
We explained everything to the Lead Tech from AAA and they understood everything.

Yogi Wadhwa

JH
Jonathan H.
Altamonte Springs, FL
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Jonathan said the service was quick and efficient.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Jonathan
Appreciate the 5*****.
Thanks

Yogi Wadhwa

BS
Benjamin S.
Orlando, FL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Benjamin said the staff did a good job. The price was reasonable and they had good customer service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Benjamin,
Hi
Thanks for your feedback and reviews.

Yogi Wadhwa

JD
Joseph D.
Orlando, FL
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Joseph said everything was okay and he recommends this facility.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Joseph
Hi
Thanks for the recommendations.

Yogi Wadhwa

JO
John O.
Florida
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
John said the business provided good service, in a very timely fashion.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

John
Appreciate your feedback and recommendation.

Yogi Wadhwa

LT
LISA T.
Natalbany, LA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018
Excellent
Very knowledgeable, friendly and helpful staff. Service is fast and employees are honest.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi
Appreciate your feedback.
thanks

Yogi Wadhwa

SG
Shiann G.
Lakeland, FL
Kia Sportage
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/05/2018 Category: Service
Shiann said she was not happy with the service. She said she was overcharged on the tires she purchased and she waited a long time. She will not be going back to the business.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi
We charged $166 for a brand new 17" Kumho tire out of the door with taxes after getting pre approval from the customer and our profit margin in tires is less than 10%.
Being a small tire shop we definitely can not beat the Walmart prices but we are definitely very competitive to our scale players,
Still if customer feels that we over charged then we feel sorry about it.

Yogi Wadhwa

HK
Hussain K.
Florida
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Hussain said he has used the business for some time now, and they are all pretty good.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi
Appreciate your feedback.
thanks

Yogi Wadhwa